Your Guide to Buying Online
Buying online with Tracks is safe, secure and easy and allows you to take more control of your car buying journey from the comfort of your own home.
1. Browse
Choose from over a hundred brand new and used cars in stock, each with 40+ high-quality photos and a 360-degree walkaround video.
2. Video
Want to see a vehicle just like you would in person? Request a live video call via Facetime, WhatsApp or Zoom or choose a personalised video tour and we can show you anything about the car in more detail.
3. History
We list the number of previous owners and service history for every used vehicle so you know how it’s been looked after. Plus, we service and MOT each car before delivery as part of our Tracks Promise.
4. Quote
Once you’re happy with the condition and history of the car, use our finance calculator to tailor a quote to suit your budget or click ‘Enter Virtual Showroom’ to choose how you’d like to pay.
5. Part Exchange
If you’re looking to part exchange your current car, get an instant online price via the trade-in section within our Virtual Showroom, with the option of adding the value to your deal. For a more accurate price select professional appraisal.
6. Reserve
Secure your vehicle with a fully refundable £99 deposit while you complete your purchase at your own pace. We’ll be in touch with the next steps, but this ensure the car will be available for you.
7. Click & Collect / Home Delivery
Choose your contactless handover experience adhering to government guidelines. You can collect it from our showroom and drive away or have it delivered to your front door.
8. Money-Back Guarantee
We’re confident you’ll love your Tracks car, but if you have a change of heart simply return it within 14 days for your money back – guaranteed. Suzuki GB also offer 7-day returns on all brand new cars.
9. 24/7 Support
Our Digital Sales Team are here to help at any stage of your online car buying journey, simply get in touch via our website, email, live chat or social channels and we’ll be happy to assist you any time, 7 days a week.
Create a Personal Account
Take your time completing your purchase online and save your deal within our Virtual Showroom so you can return to it anytime on any device by simply inputting your email address.
- Save your chosen vehicle, quotes and purchase options
- Store your part exchange details
- Save your finance application progress
- Submit your application or payment from any device