Suzuki Genuine Parts

Looking for a replacement part or want to personalise your Suzuki with accessories? Keep your car 100% Suzuki and under warranty with Suzuki Genuine Parts.

We receive a daily parts delivery from Suzuki GB so order before 12pm Monday-Friday and providing the manufacturer has stock you can collect from our dealerships the next working day. We’re sorry, but currently we don’t ship parts and offer a collection only service.

Contact our Parts Team

Exeter

01392 421333

aftersales.exeter@trackssuzuki.co.uk

Taunton

01823 421606

aftersales.taunton@trackssuzuki.co.uk


Customer Reviews

Customer Reviews

4.9
Based on 727 reviews
Zannah Hasler
Zannah H.
09:32 19 May 20
I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!
Angela Holland
Angela H.
18:33 03 Jul 18
Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.
James Cook
James C.
20:01 08 Feb 17
Great All round 5 Star performance from everyone at Tracks Suzuki Exeter. From Anita welcoming me with a smile and remembering previous issues with my sat-nav, Dan carrying out an excellent service on my car, to David and his knowledge and helpfulness at the end. Thanks again, and will see you in September for the MOT.
Katie Cobley
Katie C.
11:09 12 Jan 19
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Frederick David Vowles
Frederick David V.
08:27 07 Feb 18
Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.
Andrew Perry
Andrew P.
11:02 02 May 19
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
Andrew Thomas
Andrew T.
14:40 10 Dec 18
Good company and very helpful
John Stoner
John S.
10:01 12 Jun 20
The sales and after sales service has been excellent.
Carlos Ramos
Carlos R.
18:12 31 Aug 19
Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.
Tracy Austin
Tracy A.
16:39 20 Sep 19
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
John Latham
John L.
21:25 01 Nov 18
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
Veronica Richardson
Veronica R.
10:39 05 Jul 19
Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.
Dennis Lumley
Dennis L.
12:15 06 Dec 19
Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service
Norman Atwell
Norman A.
13:39 25 Feb 20
Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.
Caz Meecham
Caz M.
18:32 25 May 19
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Allison Hurden
Allison H.
10:45 05 Oct 19
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
Alex Savory
Alex S.
15:55 08 Sep 16
Just picked up my new Vitara and I absolutely love it, This is the second Suzuki we have bought from Tracks in Exeter and the service was outstanding, they couldn't do enough for us, great Cars, great service and great value our sales man Graham was amazing I recommend them to everyone
Gwenda Snow
Gwenda S.
09:59 05 Apr 18
Superb service friendly staff can not fault anything
Sam Clayton
Sam C.
19:21 23 Apr 18
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
Deborah Moore
Deborah M.
19:43 12 Feb 19
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Michael Dearden
Michael D.
21:18 24 May 17
Just had my Vitara serviced at TRACKS and cannot fault anything. A very professional organisation! Thank you.
Sandy Poingdestre
Sandy P.
18:34 06 Aug 20
We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.
Pam Goss
Pam G.
09:39 13 Apr 18
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Julie Lammin
Julie L.
07:47 15 Oct 19
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
Eric Tose
Eric T.
12:13 16 Dec 17
It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose
Barry Everitt
Barry E.
16:08 03 Jun 20
This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,
Carol Hannaford
Carol H.
10:38 12 Jan 19
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Chris Pink
Chris P.
15:31 20 Dec 19
Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble
Carol Berry
Carol B.
11:05 30 Mar 18
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Bev Coxhead
Bev C.
15:48 28 Nov 19
Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.
Kirsty Morgan
Kirsty M.
16:52 08 Dec 16
Would highly recommend Tracks of Taunton! I picked up my swift sport yesterday and couldn't be happier with the service I received from Ryan! Nothing was too much trouble and he made it an enjoyable experience - it really was worth the 2 hour journey! I can not recommend them enough and they would definitely be my first choice of Suzuki garage in the future!!
Neville Cork
Neville C.
09:45 08 Nov 18
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Peter Edwards
Peter E.
11:28 20 Oct 18
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Claire Debenham
Claire D.
12:42 08 Oct 20
Couldn’t recommend them more. Always extremely helpful and reliable!! 👏🏽👏🏽
Jennifer Poggio
Jennifer P.
12:35 11 Feb 20
Excellent service over the last 27 years, wouldn’t go anywhere else.
Eric Lowes
Eric L.
09:36 20 Dec 17
With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.
Pip Jones
Pip J.
10:37 09 Jul 18
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Brian Finnimore
Brian F.
10:52 24 Mar 20
Excellent and quick service every time
Jo Shepherd Issa
Jo Shepherd I.
13:06 25 May 17
Tracks Suzuki Taunton Ryan was amazing so were all the staff
Alfred Cyril Adams
Alfred Cyril A.
12:59 19 Nov 18
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
Jennifer Hossack
Jennifer H.
18:18 15 Dec 17
Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!
Michael Kent
Michael K.
21:19 12 Apr 18
Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.
Zoe Hughes
Zoe H.
19:54 03 May 18
Excellant service, couldn't be more helpful many thanks Zoë
Daisy Welham
Daisy W.
13:55 11 Jan 20
I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.
Terry Williams
Terry W.
16:03 14 May 19
Great customer service right from booking car in for service through to collecting car at the time specified.
Ann Langabeer
Ann L.
19:32 24 Apr 18
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
Angy Rowe
Angy R.
18:41 15 Dec 17
Having purchased my 1st Suzuki 10 years ago from Exeter Tracks and in need of an upgrade,I knew there was no other place to go,where I would receive the best customer service.So after visiting Graham and his team I am now looking foward to collecting my new Suzuki Swift.Such an easy buying process I have no hesitation in recommending Suzuki. My old car was so reliable I'm feeling sad to see it go but looking forward to a really great new car.Thank you so much .
Graham Cottrell
Graham C.
18:09 02 Aug 19
Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too
Cheryl Ricketts
Cheryl R.
15:10 05 Jul 18
Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.
Sheila Hirons
Sheila H.
12:56 22 Mar 18
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
Maria Adams
Maria A.
13:56 09 Jan 19
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Alan Roberts
Alan R.
15:05 25 Aug 17
My first service for my Vitara. Looked after me superbly fair play .Brilliant service thanks
Lesley Lewis
Lesley L.
16:49 28 Feb 19
Service,polite staff & people you feel able to trust.
Simon Bowers
Simon B.
20:18 19 Nov 14
Laura Carson
Laura C.
15:34 27 Sep 16
I always receive fab service from the tracks team. Always friendly and reliable and I would highly recommend them for purchasing cars and their aftercare! �
Jenny Glinn
Jenny G.
14:13 26 Jan 20
Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.
Bel Deering
Bel D.
19:55 06 Jan 20
Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!
Steph Thornewill
Steph T.
18:30 07 Nov 17
Always had fantastic service from Tracks Exeter. Had my service done yesterday, dealt with Anita. Lovely lady. All went smooth and no problems and my car looks nice and sparkly again! Thanks guys! ��
Marion Bristow
Marion B.
13:41 03 Oct 18
Helpful, polite and accommodating...from sales to aftersales...very professional....
Rosie Gedye
Rosie G.
07:31 19 Oct 18
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Andy Parr
Andy P.
12:40 20 Apr 18
Swift SX5. Great car. Good amount of kit goes well and very comfortable.. excellent customer service from Will in sales and the service team.. Definitely recommend Tracks of Exeter and the Swift...
Jenna Hill
Jenna H.
23:35 24 Nov 17
I would like to say a massive thank you to Alec scott for helping me to be able to get a new car suitable for my little family. The process was less stressful than I expected. I did not feel pressured into making a decision straight away and was provided with all relevant information for me to take home and look through. I would definitely recommend tracks Suzuki for some where to purchase a car. One happy customer here. 😀
Diane N Ian Beddows
Diane N Ian B.
19:49 22 Sep 19
Very friendly and efficient staff
Shannon Cotter
Shannon C.
09:30 13 Apr 18
Salvador Clavero
Salvador C.
09:28 16 Jul 20
Exelent Service! friendly and efficient
Wendy Axford
Wendy A.
07:50 17 Jul 20
Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍
Heather Carlyle
Heather C.
22:28 05 Oct 18
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
Pam Shaw
Pam S.
15:19 08 Jul 17
I have bought five cars from Tracks of Taunton....excellent dealership.
Amanda Cooper
Amanda C.
17:59 28 Feb 18
So impressed. The service I received was excellent and I love the fact my car was sparkly clean when I picked it up.
Leslie Kenwood
Leslie K.
10:39 11 Nov 17
Another good visit to Tracks for another service on my faithful Splash ,always polite and well informed as to what's going on ,sorted an annoying rattle and coffee and biscuits while you wait and the car came back all washed and tidy ,many thanks
Lucy Statton
Lucy S.
09:43 14 Sep 19
excellent customer service prompt/early with the servicevery friendly and helpful team
Alan Bridges
Alan B.
14:33 08 Jun 18
Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks
Rachel Lockyer
Rachel L.
19:01 10 May 19
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Jenny Milsom
Jenny M.
07:17 21 Jul 19
Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.
Su Luffman
Su L.
22:02 08 Jun 18
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Stella Levy
Stella L.
11:48 23 Mar 18
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
Robert Coles
Robert C.
17:59 17 Mar 19
Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!
Kate England
Kate E.
13:03 25 Jul 19
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
Glynis Harding
Glynis H.
09:47 07 Dec 19
This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.
Helen Burr
Helen B.
12:07 10 Mar 20
Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.
Gillian Day
Gillian D.
12:01 02 Aug 20
Really smooth and friendly service
Helen Robertshaw
Helen R.
15:13 20 Oct 18
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Jade Keiss
Jade K.
17:37 23 Dec 17
Sara Hurst
Sara H.
20:28 19 Dec 17
Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.
Roger Brooks
Roger B.
18:05 09 Oct 18
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Matthew Duke
Matthew D.
17:13 22 Aug 20
Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.
Sally French
Sally F.
12:20 08 Feb 18
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
John Martin Davies
John Martin D.
15:06 19 Feb 19
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
Angie Oakley
Angie O.
18:41 09 Mar 19
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Julie Jennings
Julie J.
19:23 07 Aug 19
quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant
Amy Coulter
Amy C.
20:58 15 Aug 20
Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.
Kelly Dowrick
Kelly D.
10:53 15 Feb 16
Absolutely fantastic customer service, I bought my car through jack who was extremely helpful. I would definitely recommend to anybody looking to buy a car that they buy a car from tracks. Lovely people and great cars :)
Kieran Mark Harvey
Kieran Mark H.
18:03 13 Jun 18
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
William Hill
William H.
12:52 17 Oct 20
Excellent friendly service
Jayden Neville-Moore
Jayden N.
21:10 29 Dec 19
Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.
Diane Harding
Diane H.
12:30 06 May 18
Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)
Hayley Perry
Hayley P.
19:18 09 Dec 19
Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁
Rosie Rebecca
Rosie R.
11:34 17 Dec 17
The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks
David Laws
David L.
15:19 05 Feb 20
On time, efficient service, cheerful staff & a courtesy car-what more do you want?
Pat Mortimer
Pat M.
07:29 25 Apr 18
Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.
Alison Harbird
Alison H.
09:20 19 Aug 17
Thanks Dave your my hero, outstanding customer service
Sharon O'Donnell
Sharon O.
09:19 21 Feb 20
Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.
Beverley Kirby
Beverley K.
22:19 14 Feb 18
Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .
Susan Stevenson
Susan S.
14:45 10 Jan 19
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Cheryl Ricketts
Cheryl R.
18:24 11 Dec 18
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Cameron Cumming
Cameron C.
16:09 19 Jan 20
Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗
Kevin Loader
Kevin L.
20:13 18 Oct 20
Well looked after good communication very polite
James Field
James F.
12:26 17 Jan 20
I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.
Paul Timms
Paul T.
13:43 20 Dec 17
Bought my current car from tracks. Best car buying experience. A good honest dealer.
Barry Whittle
Barry W.
18:23 15 Dec 17
Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing
Luke Abrahams
Luke A.
08:13 26 Jul 20
Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.
Christine Mitchell
Christine M.
11:26 20 Aug 19
Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class
Stuart Smith
Stuart S.
10:29 03 May 19
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
Martin Mancini
Martin M.
22:13 10 Feb 19
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Graham Fisher
Graham F.
22:05 22 Aug 19
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Maria Bonnell Sones
Maria Bonnell S.
23:36 08 Feb 19
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
Peter Cooke
Peter C.
11:00 16 Jun 18
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Lisa Hoskin Was Wainwright
Lisa Hoskin Was W.
17:01 14 Mar 18
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Ashley Stockton
Ashley S.
10:06 21 May 19
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Lee Calland
Lee C.
13:44 23 Jan 18
Suzanne Elizabeth
Suzanne E.
17:56 11 Jun 19
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Stella Munn
Stella M.
11:24 17 Oct 18
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
Barbara Jephcott
Barbara J.
09:13 02 Jan 20
Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!
Aidan Phillips
Aidan P.
10:49 03 Jan 20
Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗
Nicki Wood
Nicki W.
22:35 27 Jan 17
I can not praise the customer service at Tracks in Exeter enough. From the moment we walked into the showroom, taking a car out on a test drive, ordering and taking delivery of our new S Cross, we were given first class service from Will Braddick and the other members of a first class team. The customer service was excellent and the team should be proud of their efforts.
Fiona Spear
Fiona S.
20:47 15 Jan 19
the service is good very helpful staff
Evan Williams
Evan W.
04:01 26 Sep 18
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
Kay Riches
Kay R.
16:00 19 Mar 17
Would definitely recommend Tracks of Taunton for a friendly, stress free experience. A big thank you to Ryan for his help with our purchase of a Swift yesterday.
Christine Reed
Christine R.
08:19 01 Dec 18
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
Andrew Hole
Andrew H.
18:39 26 Feb 19
The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you
John McManus
John M.
12:50 06 Feb 19
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Marina Bird
Marina B.
19:40 25 May 18
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Georgina Sherry
Georgina S.
11:57 29 Nov 18
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Marlene Holmes
Marlene H.
17:38 13 Sep 19
Always helpful and do anything to make my driving experience better
Christine Thoburn Koseoglu
Christine Thoburn K.
08:57 03 Apr 19
As always, efficient and friendly service at Tracks, Exeter.
Lisa Turner
Lisa T.
18:45 20 Sep 19
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
Lynne Lloyd-Williams
Lynne L.
12:25 25 Nov 17
Tracks have always been absolutely first class in their customer service and products. We feel secure in the knowledge that our car is being looked after well. On having had an accident a couple of years ago too they were extremely efficient fast and very caring so thank you so much Tracks you are awesome!!
Heather Lang
Heather L.
11:31 01 Feb 19
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
ChrisnJohn Mason
ChrisnJohn M.
11:14 15 Jan 20
All the staff greeted us when we got there, were very helpful. Highly recommended.
Paul Hiscock
Paul H.
12:39 23 May 20
I have my car serviced that's 2-weeks ago very good very good job
Nikki Jayne Mansell
Nikki Jayne M.
15:34 17 Apr 19
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Shelley Humphries
Shelley H.
09:51 22 Sep 18
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Geoff Pugsley
Geoff P.
10:31 29 Oct 19
The service and customer care at Tracks is first class and I would recommend them to anyone
Hazel Carmichael
Hazel C.
10:20 20 Dec 17
Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends
Richard Collins
Richard C.
18:15 01 Jul 19
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
Andy Murray
Andy M.
14:11 24 Feb 16
I bought a Suzuki Jimny from Tracks Exeter over 5 years ago. I've still got it and it's been serviced and looked after by Tracks all the time. I've only ever had excellent service. I would thoroughly recommend them to anyone.
Alison Smith
Alison S.
06:11 28 Oct 18
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Ruby Horwell
Ruby H.
11:26 11 Sep 19
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
Jim Ashford
Jim A.
19:46 07 Nov 19
A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time
terry stenner
terry S.
10:15 28 Jan 20
Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.
Joan Wakeford
Joan W.
08:49 25 Jun 20
All the sales & servicing department are excellent
Kathy Arnold
Kathy A.
09:57 05 Dec 17
Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.
Charlotte Ann Tivey
Charlotte Ann T.
12:47 02 Feb 17
I cannot thank Will Braddick at Tracks in Exeter enough for the impeccable customer service and help that I recieved. It was the first time I'd been able to afford a car from a reputable garage so it was a whole new experience for me, to say I was intimidated at first is an understatement, I was pretty much clueless. As soon as I stepped foot into the garage I instantly felt comfortable and was greeted by such friendly staff. Will spent time going through various options with me to make sure it would suit my tight budget and I wouldn't be over spending. Which is something that I was most touched by as I never get service like that in London where I live. So if anyone is ever considering buying or financing a car from Tracks I would 100% recommend their garage and I know you will not be disappointed!
Alex Soanes
Alex S.
19:07 11 Jun 19
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Jayne Feltham
Jayne F.
15:49 04 Jun 18
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Sandy Simons
Sandy S.
05:21 27 Nov 17
It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..
Janet Langdale
Janet L.
17:06 13 Apr 18
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
David Jones
David J.
09:39 19 Oct 18
The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.
Kelli Wilfort
Kelli W.
12:48 02 Oct 18
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Lorna Brice-Nye
Lorna B.
14:54 08 Aug 18
Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.
Mike Smith
Mike S.
10:34 07 Jun 19
nice fast service as always
Jean Thomas
Jean T.
22:27 21 Oct 19
Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.
Viv Brammall
Viv B.
09:05 06 Oct 18
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Caroline Dean
Caroline D.
17:36 16 Oct 19
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Denise Russell
Denise R.
19:02 07 Sep 16
we always go back here to have my car service and we are always look after so well would not go anywhere else and we come from Plymouth that's how good the service is here
Harriet McAlonan
Harriet M.
18:13 15 Dec 17
Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.
Ann Proctor
Ann P.
19:18 01 Jul 17
The customer service is outstanding. I have bought 4 cars over a few years and everyone has always been friendly and helpful .It is like visiting friends , I would recommend TRACKS ,Exeter to anyone wanting a car .�
David Saunders
David S.
10:35 25 Sep 19
yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter
Kelly Butts
Kelly B.
10:33 03 Dec 19
Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.
Julia Donohue
Julia D.
09:32 31 Jul 19
Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.Thank you to Tracks of Taunton for carrying out my service. Really nice and friendly people and a very efficient service given the current pandemic affecting everything and everyone.
Donna Larvin
Donna L.
09:34 21 Jun 19
cracking service. A+ plus more .
Justin Lovell
Justin L.
18:05 01 May 18
Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations
Sheila Shaw
Sheila S.
08:35 10 Sep 20
My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.
Megan Warren
Megan W.
08:31 20 Jun 20
We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.
Irene Blacklaw Cockerill
Irene Blacklaw C.
08:40 11 Jan 20
Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.
Janie Burden
Janie B.
18:45 14 Feb 19
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
Brian Hitchcock
Brian H.
10:17 07 Aug 20
Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌
David Tremain
David T.
13:29 15 Mar 20
My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.
Lin Drage
Lin D.
16:03 18 May 18
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Julie Jennings
Julie J.
12:57 28 Sep 17
Well sad day for me giving up my swift today as can no longer manage the clutch due to my illness was sad when I walked in but came away happier as Graham found me another lovely little auto swift so I can keep driving the car the I love thanks tracks for your brilliant service once again you never fail to deliver �
Nina Perram
Nina P.
12:45 23 Nov 19
Great service all ways willing to help
Emma Dixon
Emma D.
16:42 13 Sep 18
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Tina Hart
Tina H.
20:39 15 Mar 18
As always excellent service can not be faulted !!!! Thank you .
Suzanne Gárdner
Suzanne G.
10:43 08 Sep 18
They are such a good team alway very helpful Andy as always did a good job 10/10
Wayne Sharp
Wayne S.
13:39 21 Mar 19
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
Kath Brabbins
Kath B.
10:34 28 Jan 20
Courteous, efficient, professional, reliable service. Thank you Tracks.
Bev Truman
Bev T.
17:21 19 Jul 19
Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman
John WT
John W.
08:17 26 Aug 20
Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.
Stuart Cumming
Stuart C.
15:19 21 Mar 18
Excellent service, would never use anywhere else
Colette Colborne
Colette C.
13:10 30 Mar 18
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Ralph Briggs
Ralph B.
11:07 04 Apr 19
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Alice Hodges
Alice H.
14:27 04 Oct 18
polite and reliable service,very professional sales service
Maria Redman
Maria R.
10:52 25 Apr 18
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Steve Collins
Steve C.
22:27 01 May 18
friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)
Scotty Hearn
Scotty H.
20:27 07 Feb 20
Straight forward friendly service
Jean Townsend
Jean T.
08:57 12 Feb 20
just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.
Jill Birt
Jill B.
16:07 16 Oct 20
Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.
Theo Rihll
Theo R.
17:05 17 Dec 16
Been a regular customer of tacks Exeter for quite come time. And I'm always very impressed with there customer service and helpfulness in choosing the right car. I have never had any problems Suzuki cars. Would highly recommend them.
Laila Vilne
Laila V.
23:02 15 Jan 18
I am a very happy customer with my brand new Suzuki :)Jack Dennehy is looking after me and the vehicle at the Taunton branch.I would rate his service as 10 out of 10 as I he was very friendly, helpful and explained things clearly and answered all my questions as we went along.If I know someone who is going to need a car, now I know where to advise them to go :)
Jane Williams
Jane W.
10:52 05 Dec 17
The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��
Penny Wilkinson
Penny W.
11:57 22 May 18
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
Jean Quicke
Jean Q.
12:46 28 Mar 17
Can't fault the excellent service from Tracks.Nothing is too much trouble for any of the friendly staff. Thank you.
Jane Summerhayes
Jane S.
06:30 02 Aug 19
Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.
Nicky Bean
Nicky B.
20:08 15 Dec 17
Tracks of Exeter are #1 for customer service, Best in the West!!!
Gill Croucher
Gill C.
17:01 09 Jul 20
My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks
Angela Batstone
Angela B.
09:31 31 Aug 18
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Shirley O'Shea
Shirley O.
16:36 16 Apr 19
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Rob Jordan
Rob J.
08:41 29 Aug 18
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
Glenda Martin
Glenda M.
16:10 14 Feb 19
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Sarah Callon
Sarah C.
10:27 02 Mar 19
Great service as always. Thank you 😀
James Barney
James B.
12:18 26 May 17
Brilliant customer service, polite friendly staff and free coffee or tea.
peter bearne
peter B.
14:53 06 Mar 19
Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.
Brian Hitchcock
Brian H.
16:07 15 Dec 17
Excellent service as always �, lovely friendly staff. �
John N Louise Bennett
John N Louise B.
15:33 04 Apr 17
The customer service provided by tracks is the best I've experienced when purchasing a car. Jack Gardener is a credit to the organisation and couldn't have been better to deal with, even though I'm pretty indecisive. He was never pushy and helped me make an informed decision on whether to choose a diesel or a petrol engine.As for the car, the Vitara S is absolutely great and I'm glad I chose it over the other options I had in mind. It looks great in all black, fuel economy is a lot better than I expected (achieving 42mpg out and about town). Thanks again and I recommend Tracks of Exeter to anybody, first class.
Elaine Padbury
Elaine P.
10:12 31 Aug 19
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Martine Gough
Martine G.
14:04 24 Jul 19
they are very helpful and friendly.
Emily Huish
Emily H.
09:04 03 Apr 19
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Tuckerman Moss
Tuckerman M.
10:00 02 Jun 18
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
Robert Foss
Robert F.
10:01 11 Oct 19
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
Lucien Caldwell
Lucien C.
08:45 02 Jun 20
Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.
Lucy Smart
Lucy S.
13:59 26 Aug 18
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Jamie Sinclair
Jamie S.
10:10 06 Jul 19
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Karen Troake
Karen T.
08:15 27 Mar 17
Gr8 staff, friendly service. Would recommend them.
Sarah Brown
Sarah B.
10:35 07 Nov 18
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
Claire Moody
Claire M.
11:19 07 Nov 18
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
Paula McClements
Paula M.
12:42 23 Oct 20
I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.
Annie Pentelow
Annie P.
17:59 19 Oct 18
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
Wendy Chapman
Wendy C.
11:01 04 Aug 18
Good customer service, friendly and knowledgable
Suki Benson - Miles
Suki Benson - M.
09:51 25 Apr 19
The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁
Jeannette Lawrence
Jeannette L.
12:01 30 Mar 18
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Jodie Ovens
Jodie O.
09:22 28 Mar 17
Great service from the team here. Always so helpful and friendly! MOT very reasonable price and done promptly and was waiting less than an hour!
Amy Pike
Amy P.
09:28 26 Jul 19
Can not fault the customer service by all staff and they always go above and beyond! Tracks Exeter are fab and wouldn’t want to go to any other garage now!
Angela Smyth
Angela S.
10:35 22 Feb 18
Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.
John Salter
John S.
15:28 29 Apr 19
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Neil Davis
Neil D.
20:53 29 Oct 17
THE STAFF WERE VERY HELPFUL THE WORK CARRIED OUT WAS TO THE HIGHEST STANDARDLOVE MY JIMNYWOULD RECOMMEND TRACKS TO ALL MY FRIENDS
Vida Bamforth
Vida B.
13:06 18 Oct 18
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Prue Rundle
Prue R.
09:56 03 Jul 20
Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!
Lynne Parker
Lynne P.
10:49 06 Mar 18
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
Graham Tottle
Graham T.
13:28 20 Feb 19
Polite and informative staff. An excellent experience.
John Gale
John G.
21:10 16 Apr 16
Fantastic service from the team of dedicated staff at tracks
Mike Green
Mike G.
12:21 26 Oct 16
Very good dealer, had my partners Swift serviced yesterday, as usual polite, quick and efficient service, would recommend this dealer to anyone.
Alex Macrae
Alex M.
09:45 16 Aug 19
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
Cheryl Dart
Cheryl D.
20:48 20 Apr 16
took our car to exeter for service and mot, had fantastic service from Dave,we had a broken suspension spring and they had to order the part, Dave phoned us to tell us and to give us the cost, nothing was to much trouble he had got a curtsy car waiting for us.great customer service.
Gabrielle Collison
Gabrielle C.
08:25 11 Nov 17
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
Dave Rundle
Dave R.
17:14 04 Jun 20
Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!
Judy Bowles
Judy B.
13:21 26 Jul 19
Friendly, helpful and informative staff, both in sales and the technical department
Kirk J Shepherd
Kirk J S.
20:51 11 Mar 18
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Frank Lomas
Frank L.
10:50 15 Mar 19
You could not better the service and the staff are helpful and very professional.
David Douae
David D.
16:06 13 Jan 17
David DouaeAbout 12 months ago I brought my 1st Suzuki swift and have not regretted it .Because Suzuki is'nt a big Japanpse name like Toyota or Nissan etc .But don't let that you stop from going to tracks .Because the service you get is great and also it a family business which was so important to me has there is'nt many family business around now a days I took my swift in for it service and its 2nd mot ,also because I took out a service plan the year before I never had to pay for the service or mot in one lump sum The service is great from all the staff and I wish them all the best for the future has a Suzuki dealer in Exeter and Tauton
Shirley Lewendon
Shirley L.
20:21 04 Jul 18
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
LouiseandRobert Mitchell
LouiseandRobert M.
16:10 21 Jul 20
Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.
Kaye Frounks
Kaye F.
17:07 30 Jan 18
Love my fiesta from tracks in Taunton. Just had to wait too long to pick it up!
Ros Buckley
Ros B.
15:23 30 Nov 17
The team at Tracks of Taunton are incredible. So helpful and they did an amazing job on my car and went to the extra effort of cleaning the inside to the point of which it was unrecognizable after me carting around my big dogs in it for a year. Thank you so much :)
Angie WolfLady Fentiman
Angie WolfLady F.
21:53 12 Sep 18
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
Liz Downend
Liz D.
20:38 07 Dec 19
Excellent personal service. They arrange all the services etc. Highly recommend them.
Jane Summerhayes
Jane S.
21:42 30 Jan 17
The customer service and communication from Pete and his service team was outstanding. Would highly recommend using Tracks of Taunton.
Lesley Smith
Lesley S.
12:30 07 Sep 17
Tracks Susuki Exeter. A really great group of people. A pleasure going in today for my 2nd year service. Thank you all.
Ann Harnell
Ann H.
11:38 28 Nov 18
Had my two year service on my Celerio at Tracks Taunton on Monday very pleased with the service the staff were very pleasant and the car was ready on time with them exsplaining wot had been done Ann Harnell
Rachel Jane Durrance
Rachel Jane D.
05:55 18 Aug 18
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Tanya Moore
Tanya M.
19:53 08 May 17
Lucy Gillard
Lucy G.
10:23 11 Dec 17
Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)
Dot Graham
Dot G.
14:20 22 Feb 19
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Mike Green
Mike G.
12:00 28 Jan 20
Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.
Kieran Rhodes
Kieran R.
06:54 22 Jul 17
Well good service well Alec Stott is great person I find u what u want and needs and u don't have to worry
Barry Underhill
Barry U.
13:10 23 Sep 16
Just picked up my used Suzuki Cross from Tracks at Taunton. Ryan made the change over so easy and he was so friendly. Can`t praise him or Tracks high enough. The car was polished to perfection both inside and out. Well done Ryan and Tracks and a great big thank you
Jackie Laskey
Jackie L.
18:50 24 Oct 18
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
David Griffith
David G.
16:22 28 Feb 18
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
Shirley Moore
Shirley M.
20:06 19 Jan 19
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
Claire Hart
Claire H.
17:56 05 Jun 20
Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.
Amanda Mockridge
Amanda M.
19:10 30 Jul 19
Excellent service. Thank you 😘
Diane Lazarus
Diane L.
18:45 18 Sep 19
Very friendly and helpful staff always get that personal touch would highly recommend.
Patrick Mitchell
Patrick M.
14:22 03 May 18
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
Ellen Driscoll
Ellen D.
12:36 05 Jan 19
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Chelsea Paver
Chelsea P.
11:05 09 Jan 18
Amanda Binnie
Amanda B.
22:04 30 Oct 19
I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.
Michael Smith
Michael S.
09:48 30 Jul 20
Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.
Hannah Selley
Hannah S.
16:16 02 Jul 20
Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.
Angie Ravenscroft
Angie R.
10:56 08 Feb 19
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
Wendy Flower
Wendy F.
22:12 15 Dec 17
Very helpful ,came out to my home with a car for a test drive ,
Pat Maddocks
Pat M.
12:23 20 Dec 17
Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.
Dave Edwards
Dave E.
19:51 15 Dec 17
Been using Tracks Exeter for several years now and can honestly say that the sales and service dep