Swift eras – Suzuki celebrates four decades of Swift
February 12, 2024
Leading up to the launch of the all-new 2024 Swift this Spring, Suzuki reflects on the 40-year journey of its immensely popular global model and provide insights into its evolution since 1983. This extensive evolution has endowed Suzuki Motor Corporation (SMC’s) engineers with valuable experience and insight into the desires of their customers for a hybrid small car, both in the short and long term. Renowned as experts in small cars, Suzuki has seen Swift sales surpass nine million units since its global introduction in 2004.
1983-1989:
Originally known as the Cultus / SA310 in Japan, the Swift was introduced in 1983 at the Tokyo Motor Show. It entered a new class of cars with larger dimensions and engines compared to Suzuki’s previous models. Early models featured a 1.0-liter three-cylinder engine and leaf spring rear suspension. Later versions boasted a 1.3-liter four-cylinder engine known for its smoothness and fuel efficiency. The UK market saw both three-door and five-door hatchback options, including a sporty 1.3GTi variant.
1989-2003:
This iteration, introduced in the UK in 1989, showcased a wedge-style design and featured independent suspension. It was available with either a 1.0-liter three-cylinder or 1.3-liter four-cylinder engine. The GTi variant, with its powerful engine and lightweight design, earned praise as a pioneering hot hatchback of its time.
2005-2010:
Launched in the UK in 2005, this model marked a significant shift in design and driving dynamics. It was developed with European tastes and demands in mind, featuring sporty yet elegant styling. Available with various engine options, including a potent 1.6-liter Sport model, it garnered popularity for its driving performance and design.
2010-2017:
This version, introduced in the UK in 2010, emphasized fuel efficiency, safety, and driving performance. With advancements in chassis design and engine technology, it offered improved handling and lower emissions compared to its predecessor.
2017-2023:
The latest iteration, launched in the UK in 2017, received a facelift in 2021 with enhanced safety features and a new 1.2-liter hybrid engine. Embodying Suzuki’s commitment to innovation, it offers a stylish exterior, spacious cabin, and advanced technology as standard. The addition of a 48V hybrid option further enhances fuel economy and reduces emissions.
Throughout its evolution, the Swift has remained true to Suzuki’s commitment to quality, innovation, and customer satisfaction, making it a trusted choice for drivers worldwide.
Suzuki has introduced the latest version of the Swift, marking its fourth iteration. This iconic hatchback has undergone a transformation, evolving into a sleek, intelligent compact car with a modern design, advanced safety features, and a playful driving experience that redefines everyday mobility.
Register your interest
A beloved choice among global consumers seeking a stylish and enjoyable driving experience, the Swift has garnered numerous awards since its global debut in 2004.
The all-new model builds upon the success of its predecessors, offering not only an enjoyable driving experience but also prioritizing comfort, efficiency, and safety.
As of October 2023, the Swift has been sold in 169 countries and regions, with total sales surpassing 9 million units.
Key features of new Swift
Dramatic redesign
The new Swift showcases a bold exterior and interior redesign, maintaining its signature elements while introducing a fresh look beyond previous models.
Confidence and adventure define the new Swift’s exterior, featuring a piano-black grille, L-shaped signature lamps, rounded shoulder lines, flared fenders, and a floating roof design with integrated rear hatch spoiler.
The three-dimensional rear combination lamps and wide rear bumper contribute to its stable yet playful appearance on the road.
Vibrant colour options
The new Swift offers a palette of eight single-tone and four dual-tone colours, including the eye-catching Frontier Blue Pearl Metallic and Cool Yellow Metallic.
These colour options, particularly Frontier Blue Pearl Metallic, showcase Suzuki’s commitment to vibrant, high-quality paint.
Interior design revolution
The cabin of the new Swift provides a spacious and comfortable driving environment with ergonomic features including heated front seats.
A sporty, dynamic look is achieved through the wraparound dual-tone black and light-grey dashboard, satin plating, and satin dark silver paint accents.
9-inch display audio
The HD capacitive touchscreen offers a quick and accurate response, supporting smartphone linkage for Apple CarPlay® and Android Auto™.
Voice recognition, Bluetooth® music playback, and vehicle status information are seamlessly integrated.
New hybrid engine
The new Swift incorporates a 1.2-litre petrol 3-cylinder engine that boasts comprehensive enhancements, resulting in a harmonious blend of improved fuel efficiency and lower emissions, along with increased low-speed torque to enhance responsiveness and overall performance.
The new engine is coupled with a mild hybrid system, contributing to an even more environmentally friendly performance. This hybrid system captures kinetic energy produced during deceleration which supports the engine during acceleration, promoting higher fuel efficiency.
Advanced safety features
Dual Sensor Brake Support II (DSBS II) employs radar and a monocular camera to detect potential collisions, issuing warnings and automatically engaging brake assist if needed.
Lane Keep Assist (LKA) helps maintain the vehicle’s position in the centre of the lane.
Driver Monitoring System (DMS) alerts the driver if signs of drowsiness or distraction are detected.
Lane Departure Prevention (LDP), Adaptive Cruise Control (ACC), Traffic Sign Recognition (TSR), Blind Spot Monitor (BSM), Rear Cross Traffic Alert (RCTA), and eCall contribute to the overall safety package.
ALLGRIP Auto
The automatic four-wheel-drive system engages when front wheel traction is lost, providing additional traction on slippery surfaces.
Suzuki Connect
Utilizing the vehicle’s data communication module (DCM), Suzuki Connect connects users to their vehicles in real time, offering convenient functions via a smartphone app and the 9-inch display audio screen inside the new Swift.
The upcoming Swift is set to be available for purchase in the UK in Spring 2024, with additional details on technical specifications and standard equipment to be revealed in the coming months.
Register your interest
Suzuki Swift facelift for 2021
October 19, 2020
Third Generation Swift – on sale in the UK and Republic of Ireland since June 2017 and now facelifted for 2021 model year with revised front-end styling, higher standard specification and even further emphasis on safety equipment levels across the range.
All models now fitted with Suzuki’s enhanced 12V Hybrid system.
Swift Sport 48V Hybrid with 1.4-litre K14D engine added earlier in 2020.
Available in SZ-L, SZ-T, SZ5 and SZ5 ALLGRIP grades.
New and high specification SZ-L grade becomes the volume selling model for the Swift range with six airbags, Radar Brake Support (automated emergency braking), Adaptive Cruise Control, LED headlights, air conditioning, DAB radio, privacy glass, 16-inch polished alloy wheels, LED daytime running lights and Apple CarPlay/Android Auto smartphone link fitted as standard.
New K12D 1.2-litre Dualjet Hybrid four-cylinder engine offers CO2 emissions from just 111g/km (WLTP Regulation) and combined fuel consumption of up to 57.2mpg (WLTP).
New Flame Orange Pearl Metallic with Super Black roof dual-tone colour introduced on SZ-T and SZ5, joining two other dual-tone colour options in the range
New CVT Gearbox available optionally for SZ-T and SZ5 with 2WD.
More than 745,000 sales across 119 Countries since introduction in 2017.
Priced from £14,749 for SZ-L model.
INTRODUCTION Following on from its launch in the Japanese domestic market, Suzuki Motor Corporation unveiled the Swift for Europe at the 2017 Geneva Motor Show as its all new global compact supermini and it has now been facelifted for 2021 with an enhanced 1.2-litre engine and hybrid as standard as well as further standard equipment updates. In addition to its stylish exterior design in a compact size of just 3,845mm long, the Swift features excellent visibility, a spacious cabin and ample luggage space.
Standard equipment for all models in the range is even more comprehensive than before and the new SZ-L model includes air conditioning, rear view camera, Radar Brake Support with Adaptive Cruise Control, smartphone link for Apple CarPlay and Android Auto, DAB radio, leather steering wheel, privacy glass, LED Headlamps, LED rear combination lamps, polished 16-inch alloy wheels and front electric windows.
The SZ-T adds grey painted 16-inch alloy wheels, Dual Sensor Brake Support, Lane Departure Warning and Prevention, Weaving Alert, Rear Cross Traffic Alert, Blind Spot Monitor, Traffic Sign Recognition and rear parking sensors.
SZ5 adds Navigation, 16-inch polished alloy wheels, automatic air conditioning, keyless entry and start, telescopic steering wheel adjustment, rear electric windows and door mirror side turn indicators. Swift is available in one solid colour and six optional metallic colours with three dual tone colours incorporating a Black Pearl roof also available optionally.
A full equipment, pricing and technical specification list is available at the end of this press release.
K12D ENGINE TECHNOLOGY Suzuki first introduced its 1.2-litre Dualjet technology (K12C) in 2014, this engine is now replaced by the new K12D Dualjet unit which offers greater fuel economy and even lower CO2 emissions. The maximum power output is 83PS with a torque figure of 107Nm at just 2,800rpm. Acceleration time to 62mph from 12.2 seconds.
HYBRID TECHNOLOGY ACROSS THE RANGE Fuel efficiency is further enhanced when paired with the self-charging hybrid system powered by a new lithium-ion battery with capacity upgraded from 3Ah to 10Ah to improve energy recovery efficiency.
Available as standard equipment for all Swift models, the upgraded 12V Hybrid system is a compact and lightweight unit that incorporates an Integrated Starter Generator (known as ISG) which acts as both a generator and starter motor, the ISG is belt driven and assists the engine during vehicle take off and acceleration and also generates electricity through regenerative braking. In situations that require higher fuel use, such as when starting from a standstill or accelerating, the hybrid system helps suppress fuel consumption by providing electric motor assist using electricity generated through regenerative braking.
For the Swift with 2WD and manual transmission the Hybrid system helps Suzuki reach a CO2 emissions figure of just 111g/km (WLTP regulation) plus achieve a fuel consumption figure of 57.2mpg (WLTP) on the combined cycle.
Swift Sport Hybrid with 48V system and new K14D Boosterjet engine was introduced earlier in 2020 and is currently the only self-charging warm hatch model amongst its competitors.
CVT GEARBOX Suzuki’s CVT powertrain is available as an option on the facelifted Swift SZ-T and SZ5 models with 2WD, and is combined with the 1.2 Dualjet Hybrid powertrain. The CVT system can vary the actual gear ratio continuously and stepless from low-speed to high-speed range depending on the driving conditions. The CVT offers seven step gear programmes and allows improved driveability with reduced shift-shock in comparison with a conventional automatic transmission.
Gear programmes can also be selected manually up or down via steering column mounted paddles.
FURTHER SAFETY ENHANCEMENTS The Swift SZ-L active safety equipment includes a Radar Brake Support (RBS) system. When travelling above approximately 3mph and the system detects a risk of collision with an object in front, it warns the driver to apply the brakes. At higher speeds and if it senses the possibility of a collision, it warns the driver with a buzzer and also via a notification on the multi information display. The system warning can also be set for either Far or Near distance via a button on the dashboard.
SZ-T AND SZ5 MODELS Dual Sensor Brake Support (DSBS) The advanced forward detection system supports numerous safety technologies, chief among which is collision-mitigating Dual Sensor Brake Support (DSBS). With DSBS, at vehicle speeds from approximately 3mph to 62mph, if the system determines a risk of collision with a forward obstacle, it issues both an audio and visual warning. If there is a high risk of collision with a forward obstacle and the driver panic brakes, the system deploys brake assist, increasing braking force.
Vehicle Weave Warning When the vehicle is travelling at vehicle speeds of approximately 37mph or above and is weaving from side to side within a lane, the system sounds a warning buzzer and lights an indicator on the instrument panel. This quickly draws the driver’s attention to weaving caused by drowsiness or other factors.
Blind Spot Monitor Lane changing at speeds above 10mph is now made safer with the addition of the Blind Spot Monitor function. The system has two rear mounted side radar sensors that are capable of detecting vehicles located in or approaching the rear blind spots on either side of the vehicle. Once detected, a warning LED icon is illuminated in the relevant exterior mirror. If the driver ignores it and indicates to change lanes, a flashing LED icon is accompanied by a warning sound alert.
Rear Cross Traffic Alert At speeds of up to 5mph whilst in reverse, two rear mounted radar sensors are utilised to alert the driver of approaching vehicles on either side when reversing out of car parking spaces. If a vehicle is detected, the driver is given both a visual alert and a warning sound alert. This enables the driver to manouevre more safely out of parking spaces where vision may be obscured.
4WD (ALLGRIP AUTO) The Swift Facelift adopts Suzuki’s ALLGRIP ‘AUTO’ four-wheel drive system which is available optionally on the SZ5 model with manual transmission only. This is a well proven and simple fully automatic and permanent four-wheel drive layout which transfers additional torque to the rear wheels when required via a viscous coupling. It is also an ideal choice for customers living in rural areas who may need additional mobility across rougher terrain or for crossing slippery surfaces during winter months without owning a more conventional SUV sized vehicle.
With lightweight components and available in combination with the 1.2 Dualjet Hybrid powertrain, Swift ALLGRIP Auto models have impressive fuel economy of 51.7 mpg and low CO2 emissions of just 123 g/km (both WLTP combined).
DISPLAY AUDIO SYSTEM WITH NAVIGATION AND SMARTPHONE CONNECTIVITY The audio system for all Swift Facelift models has a smartphone link capability, with a large seven-inch touch panel display that enables intuitive operation of selected apps with Apple CarPlay, Android Auto or MirrorLink. SZ5 models also include navigation as standard, while for customers choosing SZ-L and SZ-T an SD card upgrade is available as a dealer option which enables built-in navigation.
Apple CarPlay is the smarter and safer way to use iPhone in the Swift. Apart from making calls it also facilitates receiving directions for optimised traffic conditions, listening to music, safely accessing email, text messages and more.
Just had Mot done on my Swift Sport and as always the team are very friendly and efficient.
Andrew T.
1712935338
Recently visited Tracks to have a tow bar fitted to my Suzuki Vitara. The service I received from the service personnel was very professional and knowledgeable. The work was carried out at a very high standard, the car was returned to me very clean and tidy. Superb service.
Jay C.
1710592382
Amazing customer care as always.
Jean-Pierre R.
1710003786
I found Will Braddick (and the other members of the sales team we interacted with) highly professional, friendly and just a pleasure to deal with during our search for a used Suzuki. It's great to have such an outstanding dealership in Exeter.
Dennis L.
1709818309
Efficient friendly and prompt service, with a friendly smile
Sam C.
1709287792
Tracks Suzuki is quite honestly the best dealership I have ever set foot in. I purchased a Swift SZ3 from Tracks in July 2021, after being intrigued by some of my family members, who, at one point, had *four* Suzuki’s on their driveway!Since then, I’ve honestly never looked back. I have sadly dealt with various car garages who have proven to not be overly trust worthy, or have your best interests at heart. However, thanks to Tracks, they have completely and undeniably restored my faith in car dealerships.As of February this year, 2024, I returned to Tracks to seek my next vehicle. After experiencing an amazing customer service over the last two years, Tracks was my first choice. And, of course, they did not disappoint. The service plans at Tracks are so affordable, and yet seem to have a variety of options and lengthy cover for all aspects of your vehicle. It takes the stress out of potentially paying large, one off payments. The team go above and beyond to help you with anything you need, as well as being incredibly warm, friendly, and approachable people.I would like to express my particular gratitude to Anita and Dave on the Aftersales team. They are both an absolute pleasure to work with, and can’t do enough for you should there ever be any circumstances or issues that might be tricky to work around.Lastly, a big thank you to Jack, on the Sales team, who has just sold me my beautiful SX4 S-Cross. I came to Jack with a rather picky list of criteria for my next car, and without shadow of a doubt, Jack exceeded all of my expectations. Not just the spec, or the car itself, but consideration of the price range, after care, and any requirements for an effortless handover. Jack always made himself available to me, whenever I needed to ask a question or seek his support. And everytime, he was so reassuring, kind, helpful, and generally just made this whole process nothing but genuinely enjoyable, fun, and effortless. This is by far the best way I could ever imagine buying a car.I love Tracks Suzuki. It’s the best place, and I will always be its no.1 supporter! I couldn’t imagine going anywhere else now, and I wouldn’t change that for the world either!
Linda S.
1709117668
Great customer focus, courtesy car provided for my annual service, plus valeting. All proceeded smoothly.
Chris
1709030777
Friendly helpful service as always
James W.
1708624719
Purchased my first Vitara new from Tracks exeter in 2016. Have since used them exclusively for MOTs and servicing. Cannot fault front desk personnel... Anita and David... Always very efficient, courteous and helpful. Cars always cleaned afterwards. Keep up the good work
Kate B.
1708521971
My Ignis was in for a service and this was done professionally and very well. A great team at Tracks who are always friendly. Iggy was also a lot cleaner than when we brought him in.
Ellie H.
1708433063
Just bought a Suzuki Vitara from Tracks Suzuki! What a pleasurable experience. Came up looking at one car, which wasn’t to my liking, however was quickly shown something more to my taste. After looking around at different garages, I retuned to Tracks as their customer service was perfect, they were keen to help me is every way possible and kept in contact whilst I was making my decision without being overbearing. I have collected my car today, which was to an impeccable standard, brand new MOT and service. I was shown how to use different aspects of the car and then I was given the keys and had driven away in less than an hour! Perfect service! Thank you Jack for being so patient! It’s just what I was looking for.
john B.
1708357358
Recently part exchanged my Fiat for a used Suzuki Ignis. Very pleased with the deal and with the friendly and efficient service I received from William who sorted out all the paperwork and showed me how to operate its controls and adjust the seats. The car is a pleasure to drive and very economical on fuel, I have been averaging over 60 mpg so far.
Helen C.
1708183719
As usual, car was ready for collection ahead of time. Hassle-free, excellent customer service. Thank you to everyone at Tracks Exeter.
Kevin D.
1707996295
As per usual looked after fine and everyone friendly, top place.
John C.
1707565448
I have been in twice for regular service on my 2021 Suzuki that I bought from Tracks. The expereince is as good as it gets. You have a clean comfy place to wait, everyone is pleasant and the service is done in a flash.
Steve B.
1707511801
My wife always takes her car here for a service despite being three times further than her local suzuki dealer. Very, very friendly and efficient family-owned dealership
Barbara Y.
1707390762
Polite and professional service as always, thank you.
Roger H.
1707302651
Car in for MOT, as usual, polite efficient service and very friendly atmosphere.
alan P.
1706960118
Had a service/MOT yesterday. The customer service was brilliant as always. It's a pleasure to deal with Tracks, friendly, helpful and professional. Anita and Ollie were great. Thanks again
Barbara G.
1706347540
As a mobility customer from Williton. Just like to say how we miss your team at Taunton. We had support and help from your team. Thankyou new Suzuki no support. Shame
RobRoy M.
1706250495
Always a good experience.GREAT cars too!
Veronica A.
1706021560
Everyone was very helpful thank you all and enjoyed driving borrowed car
Mark A.
1705658587
What a great customer experience these guys have delivered! I purchased a new Jimny just before Xmas and at every touch point have been easy to deal with and knowledgable about their products. Awesome…
Frank L.
1705490176
Excellent service as per usual. If only every dealership was like Tracks of Exeter.
Jacqueline H.
1703938990
Absolutely fantastic. Sales gentleman William was so patient and can’t fault the whole service.
Malcolm S.
1703097428
Tracks is an excellent company to deal with, all aspects of their service has been exceptonal
Andrew H.
1703088987
Bravo Tracks! After the despair of finding Rowes Suzuki in Plymouth closed, I went to Tracks, even if it is twice the journey. They really could not have been better, an easy swap of service plan, an excellent major service, and a repair to the front wing leaving it looking showroom new. The whole attitude was highly efficient and welcoming. Cannot recommend enough.
Judi S.
1702290385
Excellent service. Were kept fully updated as to the progress of our vehicle. The staff were friendly and the waiting facilities were most comfortable. The coffee was great!
Helen F.
1700831451
Very pleased with the service that i received from Tracks Exeter always very helpful and professional
Sue B.
1700577157
Excellent garage excellent car, purchased Sept 2022, I did review positively when bought but wanted to update now that I have had my suzuki boosterjet over a year now. I have had no problems at all with my car, the service I received was 1st class by all in Exeter. I was worried as I'd never bought a car before without seeing it, but they put my mind at rest and kept me completely updated and delivered the car to me. They are fab
Steve W
1700047265
We recently bought our second Suzuki from Tracks and just had it serviced. It is so nice to see the same staff year after year, knowing they are the best. Edit: Unusually for Suzuki, we needed a warranty repair - this is why we stay with Tracks; they performed brilliantly getting us back on the road again.
Jer C
1699977454
Great experience from start to finish. Traded my car in for a used Suzuki Jimny. The new car was very well prepared and even came with a full tank of fuel. A nice touch and well appreciated. Jack was very helpful from day one and answered any questions I had. Well done guys!
Francesca H.
1699456768
Lovely friendly, helpful and expert staff and great care of my vehicle. Thank you Tracks 👍
Helen P.
1699451525
Always friendly efficient service. Thank you.
Jimi H.
1699040534
Emma D.
1698870305
Always excellent service for myself and now 2 of my sons
Karen W.
1698474239
I have just had my Suzuki serviced by Tracks in Exeter.I cannot fault the service i have received. Rob came to pick up my car and return it, so helpful and friendly and knowledgable. David went through all that had been done, professional, friendly, helpful.Indeed whenever I have had cause to call the garage all the staff have always been consistently good.Thank you all!
Andrew R.
1698140554
As ever, a welcome greeting & smile from Anita, service done well and on time.. A very professional company..
Mandi Brooks (.
1697901252
Couldn't of purchased a car from anywhere nicer. Staff are second to none. Made everything easy, kept up to date on the process. Extremely happy with our Vehicle and wouldn't hesitate to recommend to others
wayne A.
1697842507
Edwin M.
1696774185
Closed on a Sunday
Christine E.
1696341670
Very friendly and helpful crew, and Will was lovely. I am one Very happy customer.👌
Fair honest service from helpful staff. Among the better car 'showroom' experiences we have recently experienced. We would be very happy return.
Chris S.
1694857256
First class Service on Thursday from the Service Team...would highly recommend to everyone.
Sarah W.
1692881211
Excellent customer service, friendly and knowledgeable
Phil P.
1692875891
Great service. We dropped the car off the evening before and were able to pick it up before lunchtime the next day - Service and MOT. Despite all the works going on in the showroom everyone was thoughtful and straightforward and quick. Thankyou Tracks.
Jacqueline M.
1692710356
Car serviced. All good
Tina B.
1692546810
I took my car into Tracks, Exeter last week for a service and MOT. As usual, the attention was first class and very friendly. I would highly recommend using this Suzuki garage.
Jonty R.
1689331227
yet another great service provided by TRACKS EXETER friendly and helpful, can't fault their service, thank you
Sandra A.
1687972155
Service was even better than usual, so helpful and everyone so friendly and professional.
Debbie M.
1686419160
very friendly staff easy to book appointment to have my car mot well done again regards Debbie Marchant
Jenny G.
1686391612
Service desk always helpful and cheerful. Standard of repair work very high
Philip B.
1664626431
everything went smoothly very professional and friendly plus a video of results.
Paul O.
1663311866
This was the 1st service for my Swift Sport Hybrid (which is such a great car by the way) and the service from the staff was every bit as good as the service on the car. Quick and efficient - well done!
Aj C.
1662855968
Absolutely 💯% service from this firm. Thank you Jack for all your help.
Albert B.
1656327418
very helpful and quick a good service thank you
Greg B.
1655822860
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return. Great service! Well done Tracks Exeter.
Andrew M.
1655371382
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
1654148123
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
1653994839
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
1653171367
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
Fiona B.
1652532571
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
1651840497
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
1649966502
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.
Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!
TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉
The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.
Thank you Tracks!
Chris M.
1644672373
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
1644335528
Friendly fantastic service.
Christine L.
1643284194
tracks taunton very friendly staff easy to book appointment to have car fixed kept updated
Ray L.
1641936584
Outstanding service with superb attention by Jack Gardner....We now have 3 Suzukis from you and the service is brilliant....
Just had Mot done on my Swift Sport and as always the team are very friendly and efficient.
Andrew T.
1712935338
Recently visited Tracks to have a tow bar fitted to my Suzuki Vitara. The service I received from the service personnel was very professional and knowledgeable. The work was carried out at a very high standard, the car was returned to me very clean and tidy. Superb service.
Jay C.
1710592382
Amazing customer care as always.
Jean-Pierre R.
1710003786
I found Will Braddick (and the other members of the sales team we interacted with) highly professional, friendly and just a pleasure to deal with during our search for a used Suzuki. It's great to have such an outstanding dealership in Exeter.
Dennis L.
1709818309
Efficient friendly and prompt service, with a friendly smile
Sam C.
1709287792
Tracks Suzuki is quite honestly the best dealership I have ever set foot in. I purchased a Swift SZ3 from Tracks in July 2021, after being intrigued by some of my family members, who, at one point, had *four* Suzuki’s on their driveway!Since then, I’ve honestly never looked back. I have sadly dealt with various car garages who have proven to not be overly trust worthy, or have your best interests at heart. However, thanks to Tracks, they have completely and undeniably restored my faith in car dealerships.As of February this year, 2024, I returned to Tracks to seek my next vehicle. After experiencing an amazing customer service over the last two years, Tracks was my first choice. And, of course, they did not disappoint. The service plans at Tracks are so affordable, and yet seem to have a variety of options and lengthy cover for all aspects of your vehicle. It takes the stress out of potentially paying large, one off payments. The team go above and beyond to help you with anything you need, as well as being incredibly warm, friendly, and approachable people.I would like to express my particular gratitude to Anita and Dave on the Aftersales team. They are both an absolute pleasure to work with, and can’t do enough for you should there ever be any circumstances or issues that might be tricky to work around.Lastly, a big thank you to Jack, on the Sales team, who has just sold me my beautiful SX4 S-Cross. I came to Jack with a rather picky list of criteria for my next car, and without shadow of a doubt, Jack exceeded all of my expectations. Not just the spec, or the car itself, but consideration of the price range, after care, and any requirements for an effortless handover. Jack always made himself available to me, whenever I needed to ask a question or seek his support. And everytime, he was so reassuring, kind, helpful, and generally just made this whole process nothing but genuinely enjoyable, fun, and effortless. This is by far the best way I could ever imagine buying a car.I love Tracks Suzuki. It’s the best place, and I will always be its no.1 supporter! I couldn’t imagine going anywhere else now, and I wouldn’t change that for the world either!
Linda S.
1709117668
Great customer focus, courtesy car provided for my annual service, plus valeting. All proceeded smoothly.
Chris
1709030777
Friendly helpful service as always
James W.
1708624719
Purchased my first Vitara new from Tracks exeter in 2016. Have since used them exclusively for MOTs and servicing. Cannot fault front desk personnel... Anita and David... Always very efficient, courteous and helpful. Cars always cleaned afterwards. Keep up the good work
Kate B.
1708521971
My Ignis was in for a service and this was done professionally and very well. A great team at Tracks who are always friendly. Iggy was also a lot cleaner than when we brought him in.
Ellie H.
1708433063
Just bought a Suzuki Vitara from Tracks Suzuki! What a pleasurable experience. Came up looking at one car, which wasn’t to my liking, however was quickly shown something more to my taste. After looking around at different garages, I retuned to Tracks as their customer service was perfect, they were keen to help me is every way possible and kept in contact whilst I was making my decision without being overbearing. I have collected my car today, which was to an impeccable standard, brand new MOT and service. I was shown how to use different aspects of the car and then I was given the keys and had driven away in less than an hour! Perfect service! Thank you Jack for being so patient! It’s just what I was looking for.
john B.
1708357358
Recently part exchanged my Fiat for a used Suzuki Ignis. Very pleased with the deal and with the friendly and efficient service I received from William who sorted out all the paperwork and showed me how to operate its controls and adjust the seats. The car is a pleasure to drive and very economical on fuel, I have been averaging over 60 mpg so far.
Helen C.
1708183719
As usual, car was ready for collection ahead of time. Hassle-free, excellent customer service. Thank you to everyone at Tracks Exeter.
Kevin D.
1707996295
As per usual looked after fine and everyone friendly, top place.
John C.
1707565448
I have been in twice for regular service on my 2021 Suzuki that I bought from Tracks. The expereince is as good as it gets. You have a clean comfy place to wait, everyone is pleasant and the service is done in a flash.
Steve B.
1707511801
My wife always takes her car here for a service despite being three times further than her local suzuki dealer. Very, very friendly and efficient family-owned dealership
Barbara Y.
1707390762
Polite and professional service as always, thank you.
Roger H.
1707302651
Car in for MOT, as usual, polite efficient service and very friendly atmosphere.
alan P.
1706960118
Had a service/MOT yesterday. The customer service was brilliant as always. It's a pleasure to deal with Tracks, friendly, helpful and professional. Anita and Ollie were great. Thanks again
Barbara G.
1706347540
As a mobility customer from Williton. Just like to say how we miss your team at Taunton. We had support and help from your team. Thankyou new Suzuki no support. Shame
RobRoy M.
1706250495
Always a good experience.GREAT cars too!
Veronica A.
1706021560
Everyone was very helpful thank you all and enjoyed driving borrowed car
Mark A.
1705658587
What a great customer experience these guys have delivered! I purchased a new Jimny just before Xmas and at every touch point have been easy to deal with and knowledgable about their products. Awesome…
Frank L.
1705490176
Excellent service as per usual. If only every dealership was like Tracks of Exeter.
Jacqueline H.
1703938990
Absolutely fantastic. Sales gentleman William was so patient and can’t fault the whole service.
Malcolm S.
1703097428
Tracks is an excellent company to deal with, all aspects of their service has been exceptonal
Andrew H.
1703088987
Bravo Tracks! After the despair of finding Rowes Suzuki in Plymouth closed, I went to Tracks, even if it is twice the journey. They really could not have been better, an easy swap of service plan, an excellent major service, and a repair to the front wing leaving it looking showroom new. The whole attitude was highly efficient and welcoming. Cannot recommend enough.
Judi S.
1702290385
Excellent service. Were kept fully updated as to the progress of our vehicle. The staff were friendly and the waiting facilities were most comfortable. The coffee was great!
Helen F.
1700831451
Very pleased with the service that i received from Tracks Exeter always very helpful and professional
Sue B.
1700577157
Excellent garage excellent car, purchased Sept 2022, I did review positively when bought but wanted to update now that I have had my suzuki boosterjet over a year now. I have had no problems at all with my car, the service I received was 1st class by all in Exeter. I was worried as I'd never bought a car before without seeing it, but they put my mind at rest and kept me completely updated and delivered the car to me. They are fab
Steve W
1700047265
We recently bought our second Suzuki from Tracks and just had it serviced. It is so nice to see the same staff year after year, knowing they are the best. Edit: Unusually for Suzuki, we needed a warranty repair - this is why we stay with Tracks; they performed brilliantly getting us back on the road again.
Jer C
1699977454
Great experience from start to finish. Traded my car in for a used Suzuki Jimny. The new car was very well prepared and even came with a full tank of fuel. A nice touch and well appreciated. Jack was very helpful from day one and answered any questions I had. Well done guys!
Francesca H.
1699456768
Lovely friendly, helpful and expert staff and great care of my vehicle. Thank you Tracks 👍
Helen P.
1699451525
Always friendly efficient service. Thank you.
Jimi H.
1699040534
Emma D.
1698870305
Always excellent service for myself and now 2 of my sons
Karen W.
1698474239
I have just had my Suzuki serviced by Tracks in Exeter.I cannot fault the service i have received. Rob came to pick up my car and return it, so helpful and friendly and knowledgable. David went through all that had been done, professional, friendly, helpful.Indeed whenever I have had cause to call the garage all the staff have always been consistently good.Thank you all!
Andrew R.
1698140554
As ever, a welcome greeting & smile from Anita, service done well and on time.. A very professional company..
Mandi Brooks (.
1697901252
Couldn't of purchased a car from anywhere nicer. Staff are second to none. Made everything easy, kept up to date on the process. Extremely happy with our Vehicle and wouldn't hesitate to recommend to others
wayne A.
1697842507
Edwin M.
1696774185
Closed on a Sunday
Christine E.
1696341670
Very friendly and helpful crew, and Will was lovely. I am one Very happy customer.👌
Fair honest service from helpful staff. Among the better car 'showroom' experiences we have recently experienced. We would be very happy return.
Chris S.
1694857256
First class Service on Thursday from the Service Team...would highly recommend to everyone.
Sarah W.
1692881211
Excellent customer service, friendly and knowledgeable
Phil P.
1692875891
Great service. We dropped the car off the evening before and were able to pick it up before lunchtime the next day - Service and MOT. Despite all the works going on in the showroom everyone was thoughtful and straightforward and quick. Thankyou Tracks.
Jacqueline M.
1692710356
Car serviced. All good
Tina B.
1692546810
I took my car into Tracks, Exeter last week for a service and MOT. As usual, the attention was first class and very friendly. I would highly recommend using this Suzuki garage.
Jonty R.
1689331227
yet another great service provided by TRACKS EXETER friendly and helpful, can't fault their service, thank you
Sandra A.
1687972155
Service was even better than usual, so helpful and everyone so friendly and professional.
Debbie M.
1686419160
very friendly staff easy to book appointment to have my car mot well done again regards Debbie Marchant
Jenny G.
1686391612
Service desk always helpful and cheerful. Standard of repair work very high
Philip B.
1664626431
everything went smoothly very professional and friendly plus a video of results.
Paul O.
1663311866
This was the 1st service for my Swift Sport Hybrid (which is such a great car by the way) and the service from the staff was every bit as good as the service on the car. Quick and efficient - well done!
Aj C.
1662855968
Absolutely 💯% service from this firm. Thank you Jack for all your help.
Albert B.
1656327418
very helpful and quick a good service thank you
Greg B.
1655822860
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return. Great service! Well done Tracks Exeter.
Andrew M.
1655371382
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
1654148123
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
1653994839
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
1653171367
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
Fiona B.
1652532571
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
1651840497
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
1649966502
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.
Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!
TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉
The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.
Thank you Tracks!
Chris M.
1644672373
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
1644335528
Friendly fantastic service.
Christine L.
1643284194
tracks taunton very friendly staff easy to book appointment to have car fixed kept updated
Ray L.
1641936584
Outstanding service with superb attention by Jack Gardner....We now have 3 Suzukis from you and the service is brilliant....
