Website Terms & Conditions

These terms govern your access to this site. If you do not accept them, please exit the site immediately. Certain terms are defined at the end of this document.

Risk & Liability

Your use of the site is entirely at your own risk. Tracks of Exeter Ltd (Tracks) cannot assure you that the site is free from bugs, errors, or viruses that could affect your computer. Additionally, Tracks cannot guarantee that the information provided is current at the time you access it. Except in cases of death or personal injury resulting from negligence, Tracks is not liable for any loss you may experience from using this site.

Intellectual Property

Tracks holds all Intellectual Property Rights related to this site. You may not copy any content without permission from Tracks. You are permitted to view the site and print materials solely for personal use or to make informed decisions about Tracks’ products. You must not copy, publish, modify, or resell any information obtained from the site.

Products & Prices

Tracks is continuously working to improve its products. Therefore, all information on this site is subject to change. Specifications, models, and prices may not reflect the most current details at the time of your visit. For the latest information, please contact Tracks. Due to technological limitations, colors displayed may not match actual colors. Prices labeled “basic” or “total retail” include delivery and number plates, while “on the road” prices cover 12 months of Vehicle Excise Duty and the first registration fee.

Your Personal Information

Tracks complies with the Data Protection Act 1998. Information collected is used for business purposes, primarily to market Suzuki cars and related products and services. By providing information to Tracks, you acknowledge it is not confidential and consent to its use. Tracks will retain and utilize this information (and any additional information it gathers about you) for: (i) sending you details about products and services that may interest you; (ii) conducting market research; and (iii) fulfilling agreed goods and services. If you prefer not to receive marketing communications via mail or phone, please inform Tracks to opt out. Under the Data Protection Act 1998, you can request access to the “personal data” Tracks holds about you. For more information, please contact Tracks. Existing customers should allow Tracks to continue using their personal information to manage their relationship, such as in cases of lease or hire contracts, which may require retaining information after the relationship ends.

Contacting Tracks

For any inquiries, please write to Tracks of Exeter Ltd, Alphin Brook Road, Marsh Barton, Exeter, Devon EX2 8QF.

Automatic Collection of Non-Personal Data

As you navigate the site, non-personal information may be automatically collected (e.g., your browser type or referring site). This information is anonymous and helps Tracks improve the site by identifying popular pages. Cookies may be used to store information on your computer, enabling you to avoid re-entering information on future visits. You can block cookies if desired. Ongoing technological improvements ensure that safety measures are in place to protect your privacy.

Governing Law

Your use of the site and your relationship with Tracks are governed by English law.

Definitions

“Intellectual Property Rights” encompasses all types of proprietary rights recognized by law, including copyright, design rights, and trademarks. Tracks of Exeter Ltd is a registered trading name.

Alternative Dispute Resolution

If you are dissatisfied with a product or service, we encourage you to contact us directly so we can address your concerns. While we strive for excellent customer service, there may be situations where we cannot resolve a dispute. In such cases, we will refer you to an Alternative Dispute Resolution (ADR) provider, either Motor Codes Ltd or the Financial Ombudsman Service (FOS), depending on the nature of the issue. ADR involves an independent third party evaluating the evidence in a dispute and facilitating an agreement. Motor Codes is a Chartered Trading Standards Institute (CTSI) certified ADR provider. More information is available at adr.motorcodes.co.uk or by calling their advice line at 0800 692 0825. If the dispute relates to financial or insurance services, the Financial Ombudsman Service (FOS) can provide ADR support. For details, visit financial-ombudsman.org.uk or contact them directly at 0800 0234567.

Sales Terms & Conditions

https://trackssuzuki.co.uk/sales-terms-and-conditions/


Customer Reviews

Tracks Suzuki Exeter
Tracks Suzuki Exeter
5.0
Based on 524 reviews
See all reviews
Tracks Suzuki Exeter
Tracks Suzuki Exeter
4.9
Based on 510 reviews
See all reviews
Roger H.
1739619547
Car in for MOT and new tyres. Usual efficient, courteous and cheerful service.
Alistair D.
1737729313
The really good reviews on Google helped me in my decision to choose to visit this dealer, and I am here to add to the praise for Tracks Suzuki and in particular the salesman William Stoyle. My purchase was super straight forward, from the ease of arranging the test drive, to the completion of all the paperwork and the collection of the car. William was really helpful, knowledgeable and genuine, a pleasant change from some other sales people I'd encountered in my search for a car.Hats off and thanks to the team who prepared the car, and applied the very competitively priced ceramic coating. The car looked as good as it could when I collected it, so very shiny!I'm hoping this car will last me for some time, but when it comes to replacement time Tracks Suzuki will be top of the list of dealers to visit.
Ann L.
1737721597
John C.
1737310017
Excellent service at Tracks of Exeter.Car was serviced and returned on time, plus car was washed and cleaned inside. Reception staff were first class and I also had a coffee free of charge from their coffee machine. Well done Tracks!Would recommend Tracks to anyone wanting a good service for their car.
Wendy A.
1737237015
So pleased with our first new Ignis,my wife and I now have 2.The dealership with Will was professional ,informed ,delightful twice over,the staff all friendly knowledgeable,kind and helpful.Best dealership experiences,honestly by far.Elsewhere,forget it.Thank you.Mark.
Susanne W.
1737200175
Everything so easy and always on time and all staff very polite.
Mike H.
1736858549
Great. Certainly 5* Super efficient both staff (reception - Anita) and service from the moment you walk through the door
Sergio S.
1736680176
Always a pleasure to go and get my car serviced in Tracks. They hoover and wash it as well. 5 stars service.
Maggie O.
1736594565
Staff very helpful and friendly
Coral O.
1735589078
Lovely place, lovely staff, William who works there was super friendly and really helpful!
brian H.
1734091167
Excellent all round , nothing is to much trouble for them, always ready to help . Great friendly staff. A very merry Christmas to you all.
Phil R.
1733831007
Contacted Jack to try & purchase a new Jimny. Unfortunately, they could not supply what I was looking for in the required timeframe & bought elsewhere. But - even knowing no direct business was forthcoming – Jack continued to give excellent customer advice & service. Wish more dealers were like these guys. Just a shame you guys do not sell you wheel & tyre packages UK-wide though...
Barbara Y.
1733396138
Polite and professional service as always, thank you.
Jon G.
1732623005
Excellent dealership, both Sales and Service! Really friendly and helpful people. Very knowledgeable, a real pleasure to deal with either face to face or on the telephone.
Jay
1732358702
Amazing customer care as always.
Sara S.
1730962263
The usual Tracks experience. Kindness, smooth quality of service.Each year the same.
Diana G.
1730829093
Very efficient and polite serviceEverything explained . Keeps to time schedule and delivers car washed and polished.
Thao R.
1730398426
The best... what else can be said.
Lisa D.
1730232470
Very good company to deal with , very professional staff .The cars are all presented well . Good range of cars .
Andrew F.
1729867396
Service and MOT all completed minimal fuss , all covered under service plan. Everyone friendly and helpful. Best car I’ve ever owned and best dealership I’ve dealt with.
Dutch D.
1729007217
Engine warning light came on and car was in limp home mode. Drove it to Tracks Exeter. Dave told me to keep mileage to minimum and gave me a reasonably early service slot, during which the fault was diagnosed and fixed at a very reasonable cost. Car was also valeted and cleaned! Can't really ask for any more from a Garage/Dealer, can you?
Anne H.
1728911628
I have recently requested parts from your parts department, not knowing exactly what was required and found the assistance from your parts person exceptional and would like to congratulate him on his knowledge and willingness to help someone with an unusual request. First class service.
william A.
1728315557
One of the mechanics Katie was very helpful getting me back on the road when I unfortunately had some tyre issues, was fixed and sorted the same day! 5*
Sam C.
1727298104
Super service as always, Anita and jack were really helpful.We have a service plan which is great value and spreads the cost of the MOT and service
graeme B.
1727278564
Service & MOT arrangements worked fine and car was ready as arranged and agreed. As ever David, Anita, and Ollie were very welcoming and helpful. No problems on the day. Just what you want as a customer.
Ben D.
1726386289
Hi, I just wanted to say how impressed I am with the service that I have received from Tracks, Royce and Will answered any questions I had and made the whole experience extremely enjoyable. I am very happy with the purchase of the Jimny and look forward to buying more cars from you in the future. 10/10
Helen C.
1726050764
MOT & Service - once again superb customer service from all involved.
Lawrence G.
1725961863
All Tracks staff are extremely friendly and welcoming, they are very professional. Our M.O.T. and service was completed with a full report of any problems showing, our’s showed tyres and brake pads will need replacing in 6 months time. Tracks will message us after Christmas so we can go over and have the work done.More than pleased with Tracks and would not wish to go anywhere else for our motoring needs.
Isaac C.
1725889938
Excellent and friendly Suzuki dealership, the staff were always cheerful and eager to help me with any issues or queries I had. I would especially recommend speaking with William Stoyle, he was very helpful in sorting out and setting up my new Swift and making sure I got the best deal possible for my personal needs and situation, as well as having some good jokes and making a solid cup of coffee. If you're in the Armed Forces as well they do some fantastic discounts, I personally saved over £3k.
Alison R.
1725545005
Had an issue with a hire Suzuki swift today. Spotted the flags at Marsh barton so dropped in ! . William was most helpful to get issue sorted. A credit to the company . Have told my Mum about a car on your yard.. a little kindness goes a long way. Thank you 😊
Amanda K.
1725532533
Always a pleasure to have my car MOT and Service at Tracks of Exeter. Staff are 10/10, friendly, informative.Very useful desk space for working there if waiting for my car to be done, coffee and biscuits.Car cleaned inside and out. Top Service!
Jeanette W.
1725454835
we came up yesterday as we had a fault with our Suzuki Scross The problem was sorted out very quickly & efficiently. & they always wash & clean the car..All staff are very professional & very helpful. You are greeted with a lovely smile.we always have Excellent service. A lovely warm atmosphere when you walk in.We would especially like to Mention Anita on the front desk.She is always so caring & compassionate to my Partner as he is not well.We always reccomend Tracks of Exeter.The staff go above & beyond to help customers. Alot of companies could learn alot from them.Thankyou to them all they are a credit to. Suzuki.chris & Jeanette Davey.
David H.
1725366716
I bought a used Suzuki Vitara from Tracks of Exeter 5 months ago (April 2024) but had to take it back recently to sort out some minor faults. I'm very happy to say the work was completed thoroughly and efficiently and all under the warranty. I have been a Tracks of Exeter customer for almost 9 years and thoroughly recommend their technicians and after sales staff. Thank you all at Tracks. David Harvey.
peter A.
1725176067
Great dealership. All staff from sales to service are friendly helpful professional efficient.They treat everyone like an old friend and nothing is too much troubleThey always put the customer and their needs first there is never any hard sell and they are honest and only recommend the work to be done and don't inflate prices charge for work that doesn't need doingWe have been getting our cars from them since 2011 and can't fault them service plans are really good.That's why we keep going back to them and can't recommend them highly enoughThe cars are excellent as well
Glynis H.
1725097275
My car is now 9 years old and has always been looked after by Tracks in Exeter. Their service is second to none. I assume that it's also a good place to work as many of the staff have been there since I bought my car.However, I did raise one, tongue in cheek, point this time: the complimentary dog biscuits are bigger than those for customers - although it was pointed out that I could have had more than one if I'd wanted!
Corey G.
1725014679
My experience here was amazing was welcomed by a happy salesman called William Stoyle who was very helpful and found us the right car in seconds we went in knowing what we wanted just needed someone to have the car in stock. by far the best service ever received by a dealer. will definitely go back in the future.
Michael H.
1724320798
Tracks as usual were very welcoming polite and obliging and the service and mot on my vehicle was carried out with complete professionalism.
David B.
1724148822
Excellent service
Wendy A.
1723098061
Just ordered s new Suzuki Swift sport as they are being discontinued and I love mine. 3rd Swift I’ve bought from Will at Tracks. Will is so helpful & friendly 👍 All the staff at Tracks are great which is why I keep going back.Highly recommend 😊
Jools P.
1722774829
First purchase of a new car from Tracks of Exeter. From start to finish the process was seamless and the salesman was polite, professional and informative. I recently took advantage of the 2 month check up and the Service Department are just as good. Top marks all round!
Jenny H.
1722358273
Took my car for service and MOT 29/7/24, they couldn't do enough for me. I told them I had a few marks on the drivers side, when I collected it they had removed the marks and you couldn't even see they were there. I would not buy a car anywhere else. they keep you informed of what is going on. I also like the fact that they do health checks on the car. Great company to buy a car from.
Jason W.
1722327579
I recently purchased a new Suzuki from Tracks and also popped it in for its complementary 2 months old "Health check style" service.So far my experience with all members of staff and the service received have been excellent and I have only heard good things about this particular Suzuki franchise. Expectations were met in regards to the agreed duration of the service so I was able to collect the car 60mins after dropping it off. So I did a bit of shopping in the locale and then spent 20mins in the Bake My Day café next to the dealership enjoying a great cup of coffee and freshly baked cinnamon role.Also I received a nice checklist email whilst I was in the café with a video attached which also enables me to have a kind of electronic copy of the servicing carried out if I should ever want to sell the car on in the future.Hopefully when the car starts to show some wear & tear such things as brake pad/disc thickness (if they need replacing) will be captured on the video with digital callipers so you can see that the technician is demonstrating the facts and not an opinion.I there was only one small niggly bit of critical feedback is that is if they are going to offer a free wash and vacuum on vehicles in for a service then please use a microfibre type towel to remove the excess water droplets afterwards (weather permitting of course). Having just washed and waxed my car a few days prior to taking it in I was disappointed to see water droplet rings develop as the car dried out subsequently spoiling all my prior hard work.Maybe it should be an opt out question asked when dropping the vehicle off i.e. "would you like your car washed and vacuumed?" (if they have the time).
Stephen C.
1721974666
Last Tuesday (23rd July) I took my Swift in for fitment of an accessory which the dealership were awaiting delivery of when I collected the car towards the end of June. At the same time they carried out the 2 month health check, which saved me a 75 mile round trip from Somerset. Excellent service as ever and the car had been washed and vacuumed. This is my second Swift and fifth Suzuki, and all have been purchased from Tracks - the previous ones from their Taunton dealership. I would highly recommend them if you are looking to purchase a car and Will in the sales department was very helpful and knowledgeable.
Bev R.
1721591986
Our experience with Tracks has been first class. Will is an asset to your company. His service is excellent and not pushy at all. My father is very happy with his car and will definitely recommend your company to others.
Paul H.
1721413716
I went to track Suzuki Thursday day from MOT and service accident service, especially a lady on resection. Very nice person
Len T.
1721327319
I buy all my cars from Tracks Exeter they're fully trained staff are all very professional from management to Office staff and workshop staff and very helpful. They care about customers and give advice on motoring concerns they sell top quality productsThank you
Reg G.
1721237544
Julie H.
1721212871
Excellent service very helpful and pleasant staff.Would highly recommend this dealership and give them 10 out of 10.
A N
1721073306
Tracks Suzuki Exeter always provide an amazing service and go the extra mile. I would not go anywhere else for my services and MOT. Great team who are always on hand to help when you need advice. Thanks Tracks Suzuki Exeter.
james N.
1720865482
Mike B.
1720677690
Had my Celerio mot’d and serviced last Tuesday (09/07/24) and have to say what an exceptional service they offered, many larger companies/brands could learn a lot about customer service from Tracks and their employees.
Purchased our car from them almost a year ago and all I can say is, if you want hassle free motoring, then I suggest you pay them a visit, highly recommended, MB.
Patricia L.
1720605445
One of the best dealers you could ever want to meet. Nothing is to much trouble for them, it was plain sailing all the way. A special thanks to William he was amazing and even helped to connect my phone.
Richard R.
1720016229
Great service as usual 👍🏼
Jennifer C.
1713528266
Just had Mot done on my Swift Sport and as always the team are very friendly and efficient.
Ellie H.
1708433063
Just bought a Suzuki Vitara from Tracks Suzuki! What a pleasurable experience. Came up looking at one car, which wasn’t to my liking, however was quickly shown something more to my taste. After looking around at different garages, I retuned to Tracks as their customer service was perfect, they were keen to help me is every way possible and kept in contact whilst I was making my decision without being overbearing.
I have collected my car today, which was to an impeccable standard, brand new MOT and service. I was shown how to use different aspects of the car and then I was given the keys and had driven away in less than an hour! Perfect service! Thank you Jack for being so patient! It’s just what I was looking for.
Helen P.
1699451525
Always friendly efficient service. Thank you.
Sarah W.
1692881211
Excellent customer service, friendly and knowledgeable
Sandra A.
1687972155
Service was even better than usual, so helpful and everyone so friendly and professional.
Debbie M.
1686419160
very friendly staff easy to book appointment to have my car mot
well done again regards Debbie Marchant
Jenny G.
1686391612
Service desk always helpful and cheerful. Standard of repair work very high
Philip B.
1664626431
everything went smoothly very professional and friendly plus a video of results.
Paul O.
1663311866
This was the 1st service for my Swift Sport Hybrid (which is such a great car by the way) and the service from the staff was every bit as good as the service on the car. Quick and efficient - well done!
Aj C.
1662855968
Absolutely 💯% service from this firm.
Thank you Jack for all your help.
Albert B.
1656327418
very helpful and quick a good service thank you
Greg B.
1655822860
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return.
Great service! Well done Tracks Exeter.
Andrew M.
1655371382
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
1654148123
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
1653994839
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
1653171367
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
Fiona B.
1652532571
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
1651840497
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
1649966502
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.

Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!

TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉

The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.

Thank you Tracks!
Chris M.
1644672373
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
1644335528
Friendly fantastic service.
Next Reviews
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Customer Reviews

Tracks Suzuki Exeter
Tracks Suzuki Exeter
5.0
Based on 524 reviews
See all reviews
Tracks Suzuki Exeter
Tracks Suzuki Exeter
4.9
Based on 510 reviews
See all reviews
Roger H.
1739619547
Car in for MOT and new tyres. Usual efficient, courteous and cheerful service.
Alistair D.
1737729313
The really good reviews on Google helped me in my decision to choose to visit this dealer, and I am here to add to the praise for Tracks Suzuki and in particular the salesman William Stoyle. My purchase was super straight forward, from the ease of arranging the test drive, to the completion of all the paperwork and the collection of the car. William was really helpful, knowledgeable and genuine, a pleasant change from some other sales people I'd encountered in my search for a car.Hats off and thanks to the team who prepared the car, and applied the very competitively priced ceramic coating. The car looked as good as it could when I collected it, so very shiny!I'm hoping this car will last me for some time, but when it comes to replacement time Tracks Suzuki will be top of the list of dealers to visit.
Ann L.
1737721597
John C.
1737310017
Excellent service at Tracks of Exeter.Car was serviced and returned on time, plus car was washed and cleaned inside. Reception staff were first class and I also had a coffee free of charge from their coffee machine. Well done Tracks!Would recommend Tracks to anyone wanting a good service for their car.
Wendy A.
1737237015
So pleased with our first new Ignis,my wife and I now have 2.The dealership with Will was professional ,informed ,delightful twice over,the staff all friendly knowledgeable,kind and helpful.Best dealership experiences,honestly by far.Elsewhere,forget it.Thank you.Mark.
Susanne W.
1737200175
Everything so easy and always on time and all staff very polite.
Mike H.
1736858549
Great. Certainly 5* Super efficient both staff (reception - Anita) and service from the moment you walk through the door
Sergio S.
1736680176
Always a pleasure to go and get my car serviced in Tracks. They hoover and wash it as well. 5 stars service.
Maggie O.
1736594565
Staff very helpful and friendly
Coral O.
1735589078
Lovely place, lovely staff, William who works there was super friendly and really helpful!
brian H.
1734091167
Excellent all round , nothing is to much trouble for them, always ready to help . Great friendly staff. A very merry Christmas to you all.
Phil R.
1733831007
Contacted Jack to try & purchase a new Jimny. Unfortunately, they could not supply what I was looking for in the required timeframe & bought elsewhere. But - even knowing no direct business was forthcoming – Jack continued to give excellent customer advice & service. Wish more dealers were like these guys. Just a shame you guys do not sell you wheel & tyre packages UK-wide though...
Barbara Y.
1733396138
Polite and professional service as always, thank you.
Jon G.
1732623005
Excellent dealership, both Sales and Service! Really friendly and helpful people. Very knowledgeable, a real pleasure to deal with either face to face or on the telephone.
Jay
1732358702
Amazing customer care as always.
Sara S.
1730962263
The usual Tracks experience. Kindness, smooth quality of service.Each year the same.
Diana G.
1730829093
Very efficient and polite serviceEverything explained . Keeps to time schedule and delivers car washed and polished.
Thao R.
1730398426
The best... what else can be said.
Lisa D.
1730232470
Very good company to deal with , very professional staff .The cars are all presented well . Good range of cars .
Andrew F.
1729867396
Service and MOT all completed minimal fuss , all covered under service plan. Everyone friendly and helpful. Best car I’ve ever owned and best dealership I’ve dealt with.
Dutch D.
1729007217
Engine warning light came on and car was in limp home mode. Drove it to Tracks Exeter. Dave told me to keep mileage to minimum and gave me a reasonably early service slot, during which the fault was diagnosed and fixed at a very reasonable cost. Car was also valeted and cleaned! Can't really ask for any more from a Garage/Dealer, can you?
Anne H.
1728911628
I have recently requested parts from your parts department, not knowing exactly what was required and found the assistance from your parts person exceptional and would like to congratulate him on his knowledge and willingness to help someone with an unusual request. First class service.
william A.
1728315557
One of the mechanics Katie was very helpful getting me back on the road when I unfortunately had some tyre issues, was fixed and sorted the same day! 5*
Sam C.
1727298104
Super service as always, Anita and jack were really helpful.We have a service plan which is great value and spreads the cost of the MOT and service
graeme B.
1727278564
Service & MOT arrangements worked fine and car was ready as arranged and agreed. As ever David, Anita, and Ollie were very welcoming and helpful. No problems on the day. Just what you want as a customer.
Ben D.
1726386289
Hi, I just wanted to say how impressed I am with the service that I have received from Tracks, Royce and Will answered any questions I had and made the whole experience extremely enjoyable. I am very happy with the purchase of the Jimny and look forward to buying more cars from you in the future. 10/10
Helen C.
1726050764
MOT & Service - once again superb customer service from all involved.
Lawrence G.
1725961863
All Tracks staff are extremely friendly and welcoming, they are very professional. Our M.O.T. and service was completed with a full report of any problems showing, our’s showed tyres and brake pads will need replacing in 6 months time. Tracks will message us after Christmas so we can go over and have the work done.More than pleased with Tracks and would not wish to go anywhere else for our motoring needs.
Isaac C.
1725889938
Excellent and friendly Suzuki dealership, the staff were always cheerful and eager to help me with any issues or queries I had. I would especially recommend speaking with William Stoyle, he was very helpful in sorting out and setting up my new Swift and making sure I got the best deal possible for my personal needs and situation, as well as having some good jokes and making a solid cup of coffee. If you're in the Armed Forces as well they do some fantastic discounts, I personally saved over £3k.
Alison R.
1725545005
Had an issue with a hire Suzuki swift today. Spotted the flags at Marsh barton so dropped in ! . William was most helpful to get issue sorted. A credit to the company . Have told my Mum about a car on your yard.. a little kindness goes a long way. Thank you 😊
Amanda K.
1725532533
Always a pleasure to have my car MOT and Service at Tracks of Exeter. Staff are 10/10, friendly, informative.Very useful desk space for working there if waiting for my car to be done, coffee and biscuits.Car cleaned inside and out. Top Service!
Jeanette W.
1725454835
we came up yesterday as we had a fault with our Suzuki Scross The problem was sorted out very quickly & efficiently. & they always wash & clean the car..All staff are very professional & very helpful. You are greeted with a lovely smile.we always have Excellent service. A lovely warm atmosphere when you walk in.We would especially like to Mention Anita on the front desk.She is always so caring & compassionate to my Partner as he is not well.We always reccomend Tracks of Exeter.The staff go above & beyond to help customers. Alot of companies could learn alot from them.Thankyou to them all they are a credit to. Suzuki.chris & Jeanette Davey.
David H.
1725366716
I bought a used Suzuki Vitara from Tracks of Exeter 5 months ago (April 2024) but had to take it back recently to sort out some minor faults. I'm very happy to say the work was completed thoroughly and efficiently and all under the warranty. I have been a Tracks of Exeter customer for almost 9 years and thoroughly recommend their technicians and after sales staff. Thank you all at Tracks. David Harvey.
peter A.
1725176067
Great dealership. All staff from sales to service are friendly helpful professional efficient.They treat everyone like an old friend and nothing is too much troubleThey always put the customer and their needs first there is never any hard sell and they are honest and only recommend the work to be done and don't inflate prices charge for work that doesn't need doingWe have been getting our cars from them since 2011 and can't fault them service plans are really good.That's why we keep going back to them and can't recommend them highly enoughThe cars are excellent as well
Glynis H.
1725097275
My car is now 9 years old and has always been looked after by Tracks in Exeter. Their service is second to none. I assume that it's also a good place to work as many of the staff have been there since I bought my car.However, I did raise one, tongue in cheek, point this time: the complimentary dog biscuits are bigger than those for customers - although it was pointed out that I could have had more than one if I'd wanted!
Corey G.
1725014679
My experience here was amazing was welcomed by a happy salesman called William Stoyle who was very helpful and found us the right car in seconds we went in knowing what we wanted just needed someone to have the car in stock. by far the best service ever received by a dealer. will definitely go back in the future.
Michael H.
1724320798
Tracks as usual were very welcoming polite and obliging and the service and mot on my vehicle was carried out with complete professionalism.
David B.
1724148822
Excellent service
Wendy A.
1723098061
Just ordered s new Suzuki Swift sport as they are being discontinued and I love mine. 3rd Swift I’ve bought from Will at Tracks. Will is so helpful & friendly 👍 All the staff at Tracks are great which is why I keep going back.Highly recommend 😊
Jools P.
1722774829
First purchase of a new car from Tracks of Exeter. From start to finish the process was seamless and the salesman was polite, professional and informative. I recently took advantage of the 2 month check up and the Service Department are just as good. Top marks all round!
Jenny H.
1722358273
Took my car for service and MOT 29/7/24, they couldn't do enough for me. I told them I had a few marks on the drivers side, when I collected it they had removed the marks and you couldn't even see they were there. I would not buy a car anywhere else. they keep you informed of what is going on. I also like the fact that they do health checks on the car. Great company to buy a car from.
Jason W.
1722327579
I recently purchased a new Suzuki from Tracks and also popped it in for its complementary 2 months old "Health check style" service.So far my experience with all members of staff and the service received have been excellent and I have only heard good things about this particular Suzuki franchise. Expectations were met in regards to the agreed duration of the service so I was able to collect the car 60mins after dropping it off. So I did a bit of shopping in the locale and then spent 20mins in the Bake My Day café next to the dealership enjoying a great cup of coffee and freshly baked cinnamon role.Also I received a nice checklist email whilst I was in the café with a video attached which also enables me to have a kind of electronic copy of the servicing carried out if I should ever want to sell the car on in the future.Hopefully when the car starts to show some wear & tear such things as brake pad/disc thickness (if they need replacing) will be captured on the video with digital callipers so you can see that the technician is demonstrating the facts and not an opinion.I there was only one small niggly bit of critical feedback is that is if they are going to offer a free wash and vacuum on vehicles in for a service then please use a microfibre type towel to remove the excess water droplets afterwards (weather permitting of course). Having just washed and waxed my car a few days prior to taking it in I was disappointed to see water droplet rings develop as the car dried out subsequently spoiling all my prior hard work.Maybe it should be an opt out question asked when dropping the vehicle off i.e. "would you like your car washed and vacuumed?" (if they have the time).
Stephen C.
1721974666
Last Tuesday (23rd July) I took my Swift in for fitment of an accessory which the dealership were awaiting delivery of when I collected the car towards the end of June. At the same time they carried out the 2 month health check, which saved me a 75 mile round trip from Somerset. Excellent service as ever and the car had been washed and vacuumed. This is my second Swift and fifth Suzuki, and all have been purchased from Tracks - the previous ones from their Taunton dealership. I would highly recommend them if you are looking to purchase a car and Will in the sales department was very helpful and knowledgeable.
Bev R.
1721591986
Our experience with Tracks has been first class. Will is an asset to your company. His service is excellent and not pushy at all. My father is very happy with his car and will definitely recommend your company to others.
Paul H.
1721413716
I went to track Suzuki Thursday day from MOT and service accident service, especially a lady on resection. Very nice person
Len T.
1721327319
I buy all my cars from Tracks Exeter they're fully trained staff are all very professional from management to Office staff and workshop staff and very helpful. They care about customers and give advice on motoring concerns they sell top quality productsThank you
Reg G.
1721237544
Julie H.
1721212871
Excellent service very helpful and pleasant staff.Would highly recommend this dealership and give them 10 out of 10.
A N
1721073306
Tracks Suzuki Exeter always provide an amazing service and go the extra mile. I would not go anywhere else for my services and MOT. Great team who are always on hand to help when you need advice. Thanks Tracks Suzuki Exeter.
james N.
1720865482
Mike B.
1720677690
Had my Celerio mot’d and serviced last Tuesday (09/07/24) and have to say what an exceptional service they offered, many larger companies/brands could learn a lot about customer service from Tracks and their employees.
Purchased our car from them almost a year ago and all I can say is, if you want hassle free motoring, then I suggest you pay them a visit, highly recommended, MB.
Patricia L.
1720605445
One of the best dealers you could ever want to meet. Nothing is to much trouble for them, it was plain sailing all the way. A special thanks to William he was amazing and even helped to connect my phone.
Richard R.
1720016229
Great service as usual 👍🏼
Jennifer C.
1713528266
Just had Mot done on my Swift Sport and as always the team are very friendly and efficient.
Ellie H.
1708433063
Just bought a Suzuki Vitara from Tracks Suzuki! What a pleasurable experience. Came up looking at one car, which wasn’t to my liking, however was quickly shown something more to my taste. After looking around at different garages, I retuned to Tracks as their customer service was perfect, they were keen to help me is every way possible and kept in contact whilst I was making my decision without being overbearing.
I have collected my car today, which was to an impeccable standard, brand new MOT and service. I was shown how to use different aspects of the car and then I was given the keys and had driven away in less than an hour! Perfect service! Thank you Jack for being so patient! It’s just what I was looking for.
Helen P.
1699451525
Always friendly efficient service. Thank you.
Sarah W.
1692881211
Excellent customer service, friendly and knowledgeable
Sandra A.
1687972155
Service was even better than usual, so helpful and everyone so friendly and professional.
Debbie M.
1686419160
very friendly staff easy to book appointment to have my car mot
well done again regards Debbie Marchant
Jenny G.
1686391612
Service desk always helpful and cheerful. Standard of repair work very high
Philip B.
1664626431
everything went smoothly very professional and friendly plus a video of results.
Paul O.
1663311866
This was the 1st service for my Swift Sport Hybrid (which is such a great car by the way) and the service from the staff was every bit as good as the service on the car. Quick and efficient - well done!
Aj C.
1662855968
Absolutely 💯% service from this firm.
Thank you Jack for all your help.
Albert B.
1656327418
very helpful and quick a good service thank you
Greg B.
1655822860
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return.
Great service! Well done Tracks Exeter.
Andrew M.
1655371382
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
1654148123
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
1653994839
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
1653171367
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
Fiona B.
1652532571
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
1651840497
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
1649966502
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.

Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!

TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉

The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.

Thank you Tracks!
Chris M.
1644672373
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
1644335528
Friendly fantastic service.
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