Tag Archive: suzuki

Hybrid Automatic variants of Vitara & S-Cross launched

March 6, 2021

We’re pleased to announce the introduction of new automatic hybrid variants of Vitara and S-Cross. These new models complete the transition of the Suzuki line-up to 100% hybrid as standard.

Vitara and S-Cross models with 48V hybrid 6-speed automatic tranmissions are now available to order and deliveries will start later in March. The Motability Scheme will be open for new applications on these models in the week commencing 8th March.

Vitara

The current 0% APR and Suzuki Contract Hire campaigns apply for all Vitara automatic variants in March. Plus, the £2,000 finance deposit contribution and £2,000 cash savings for non-finance customers available on Vitara SZ-T also apply to the automatic version.

The Vitara SZ-T automatic model now includes keyless entry/start as standard (not available on SZ-T manual).

Model	Transmission	Insurance	Price
1.4 Hybrid SZ-T AT	6 Speed Automatic	23A	£24,599
1.4 Hybrid SZ5 AT	6 Speed Automatic	23A	£26,599
1.4 Hybrid SZ5 ALLGRIP AT	6 Speed Automatic 4×4	23A	£28,399

Single-tone metallic paint £500. Dual-tone metallic paint £800.

Discover Vitara >

S-Cross

The S-Cross headline campaign with £3,250 customer saving is available on automatic variants, together with the current 5.9% APR and Suzuki Contract Hire offers.

Model	Transmission	Insurance	RRP	Price (incl. saving)
1.4 Hybrid SZ-T AT	6 Speed Automatic	22D	£25,599	£22,349
1.4 Hybrid SZ5 ALLGRIP AT	6 Speed Automatic 4×4	22D	£29,399	£26,149

Single-tone metallic paint £500.

Discover S-Cross >

Suzuki Jimny review by Paul Beard

January 20, 2021

We loaned our Suzuki Jimny demonstrator to motoring writer and loyal Tracks customer, Paul Beard. Here’s what he had to say:

“Over the years, the Suzuki Jimny has become a motoring icon and actually traces its roots back half a century to the first LJ variant launched in 1970. The latest version of Suzuki’s evergreen offroader made its much-anticipated debut here at the start of 2019, with a much boxier design that has been likened to Mercedes’ G-Wagen and Land Rover’s original, and now defunct, Defender – icons in their own right. It is a diminutive version of these of course but also costs a lot less. Don’t think that the cheaper price tag and smaller size makes the Jimny any less capable; it has enormous off-road ability and is renowned in its sector.

This particular car, which was very kindly loaned to me by Tracks Suzuki, Exeter for the weekend, is clothed in a very sharp ‘Brisk Blue’ coat of paint which really stands out, gaining a number of approving looks and comments from friends and passers-by. When I parked in the supermarket car park, a 2004 Jimny pulled in next door and the driver commented what a lovely car the new model was and said “Want to do a swap?” – he had owned his since new and still loved it. That’s the thing with the Jimny, it has a large loyal following and appeals to all sorts of people and for many different reasons. The exterior design, as I mentioned, is boxy and now has a really sharp appearance where the outgoing model was a bit rounded and out of date looking. In this the higher SZ5 spec, you get LED headlights with power wash, rear privacy glass, 15″ alloy wheels and heated mirrors. This being Tracks’ demo car, they wanted to up the spec to show what is achievable, so the wheels and roof are painted black, there are side window air deflectors, silver front bumper and side sill trims and most noticeably, of course, are those fantastic looking BF Goodrich All-Terrain tyres. For my review, I kept to roads but actually found it more pleasurable an experience than I expected. There are some drawbacks though, as we will discover.

Jimny is a three-door car and so the doors are wider and access to the driver’s seat is easy. Once safely ensconced, you realize what a great little cabin this is. Admittedly, there isn’t a huge amount of elbow room, especially when two up but you do sit high up and get a great view across the fully visible bonnet. The seats are comfy and heated for those chilly starts and it is easy to get an ideal driving position; all controls fall easily to hand too. In front of you is an easy to read dash cluster that looks quite retro with its two square bezels surrounding the speedo and rev counter and the orange on black numbers. In the middle, there is a really handy touchscreen infotainment system and this includes sat-nav, DAB radio and shows what the optional rear camera sees. A chunky, leather-clad, three-spoke steering wheel houses controls for cruise control, volume and telephony. Storage on the other hand is not great, with narrow door bins, small glovebox and a token tray in front of the two gear levers. On the flip side of this though is that as accessing the rear seats is very tricky, unless you are a contortionist, and even if you do complete this task, the experience is not one of comfort, why not keep the seats folded and have a nice big load area for shopping, or animal food, or horse tack, or a dog, or… you get the picture!

You don’t buy a Suzuki Jimny if you want to go fast: top speed is 90 MPH and the 0-60 dash takes about 14.5 seconds. However, if you like sitting up high in a rugged little 4×4 that will take you on many adventures, on the road and off, this is the car for you. With its brick-like styling, permanent four-wheel drive and low ratio gears, all conspiring to increase the amount of fuel required, the average of 36 MPG isn’t too bad at all and CO2 at 178 is bearable. Out on the open road, I found the Jimny to be a fun little car that is easy to drive and you soon get used to the gear whine that comes through. With the chunky tyres, potholes and bumps are easily soaked up and the ride is not bad considering what sort of car this is; the steering has a good feel but is not greatly communicative. Roll in corners is to be expected and is certainly present; again though it could be worse. I was impressed with the braking: there is a solid feel under your foot and competent stopping power when required. This is a more robust feeling car than other Suzukis but then it needs to be bearing in mind the off-road capability that allows you to pretend you are a mountain goat! This is achievable thanks to Suzuki’s All Grip permanent four-wheel drive system and low transfer box.

Basically, I loved this little Jimny. It was funky, cheeky, stylish, fun and stands out in the crowd due to the lovely blue paint scheme, more muted colours are available if you don’t want to be so conspicuous, and square design. On the flip side though, storage is not great, it only has two doors, it’s not that economical and it’s a bit noisy at times – not terribly practical then. If these niggles don’t worry you and you want something a bit different that can take you just about anywhere you want and parks in space that most cars would struggle with, this could be the car for you. There are still cars available but you’ll have to be quick if you want one. I am very grateful to Tracks Suzuki, Exeter for the loan of this Jimny.”

View Jimny stock >

Suzuki launches the new Across

October 20, 2020

Suzuki’s first new model to launch under the collaborative agreement between Suzuki Motor Corporation and Toyota Motor Corporation.
On sale in the UK in November 2020
Suzuki’s first plug-in Hybrid vehicle offering CO₂ emissions of just 22g/km (WLTP)
Weighted combined WLTP fuel consumption of 282mpg (1litre/100km)
Combined power output of electric motors and petrol engine of 306HP.
Class leading EV range of 46 miles
0-62mph in 6 seconds
One very high specification model available which includes E-Four electronic 4×4 system, leather seats, heated front and rear seats, heated steering wheel, Dual Zone Automatic Air Conditioning, auto function opening tailgate and 9” multimedia touchscreen
Very limited supply availability in the first full year
Priced at £45,599
Low Company Car BIK Banding of 6 per cent. (2020/2021)
Metallic and Mica Paint available as a no cost option from a choice of six colours

Suzuki is launching the new Across in Autumn 2020, a robust and sporty SUV equipped with a sophisticated Plug-in Hybrid system and E-Four electronic 4×4, delivering uncompromising performance and efficiency with the capability and styling of a full-fledged modern SUV.

The Across is the first model supplied from Toyota Motor Corporation under the collaborative business agreement between Toyota and Suzuki. UK sales are set to start in November 2020 and followed soon after by the second new collaborative model, Swace, which is based on the Corolla Estate Hybrid and manufactured in the UK.

Striking SUV design
The bold and sporty design of the Across conveys confidence from every angle. Robust polygonal motifs across the body form a bold physique that is further highlighted by characteristic SUV wheel arch mouldings, a sporty large open grille and a front bumper with a prominent silver under garnish that helps to express the car’s all-round capabilities.

Further key features include sophisticated LED headlamps with a bi-beam projector (combining low and high beams) and an LED DRL. Premium quality 19-inch alloy wheels are fitted as standard with black gloss coating and distinctive polished face.

Storage space
While cabin space is designed for ample comfort in both the first and second rows, there has been no compromise in luggage space. The large 490-litre* luggage compartment provides plenty of space to store luggage for a wide range of lifestyles and purposes. For added versatility, the right-hand side of the luggage compartment is equipped with a mains voltage (220V) electrical outlet and 12V accessory socket.

Body colours
The Across is available in six different colours – White Pearl Crystal Shine, Silver Metallic, Attitude Black Mica, Sensual Red Mica, Grey Metallic and Dark Blue Mica.

(Data correct as of October 2020)

Cutting-edge Plug-in Hybrid performance
The Plug-in Hybrid system in the Across provides unparalleled fuel economy and smooth acceleration, with CO₂ emissions of just 22g/km**.

At the core of the Plug-in Hybrid system is a powerful front electric motor that delivers vigorous torque at low speeds and combines with a powerful 2.5-litre petrol engine for rapid acceleration at higher speeds.

With maximum output of 134kW and 270Nm of torque, the front electric motor draws its energy from an 18.1kWh (50.9 Ah) high capacity lithium-ion battery mounted beneath the floor. This provides a class leading EV range of 75km (46.6 miles).

Engine
Paired to the electric motor is the A25A-FXS Dynamic Force engine, which functions as a charger for the battery and provides power assistance to the electric motor during high-speed driving if required. Designed to deliver both high output and excellent fuel eﬃciency, the engine features a long stroke and high compression ratio, and both direct cylinder fuel injection (DI) and port fuel injection (PFI) that vary depending on driving conditions to raise output and fuel eﬃciency while lowering emissions.

The Plug-in Hybrid system is equipped with four modes which are: Default EV mode, Auto EV/HV mode, HV mode, and battery charger mode which the driver can select depending on driving conditions and battery status. In EV Mode the vehicle is driven entirely by the power of the electric motor even under full acceleration. When in Auto EV/HV mode and HV mode, the engine contributes to power delivery when required, such as when the accelerator is pressed strongly. To store electricity for EV mode when the charge is low, the battery charger mode runs the engine to fully re-charge the battery. The powerful lithium-ion battery has 96 cells, voltage of 355V and a capacity of 50.9 Ah.

Advanced 4×4 capability
The state-of-the-art E-Four electronic 4×4 system in the Across provides drivers with genuine 4×4 performance as well as maintaining superior fuel efficiency.

The system features an independent 40kW rear motor that works in conjunction with the front motor to provide front : rear torque variation ranging from 100:00 to 20:80. Beneﬁts of this system include enhanced stability during take-off on slippery surfaces such as snow covered roads, and confident handling when cornering on varying road surfaces.

AWD Integrated Management (AIM)
Central to the E-Four system is the highly sophisticated AWD Integrated Management (AIM), which controls not only drive force distribution, but also engine throttle control, transmission shift scheduling, Electric Power Steering (EPS) assistance and braking, according to the driving conditions.

Trail Mode
Trail Mode is an automatic limited slip diﬀerential control feature that ensures the best possible grip and control on slippery surfaces. The system works by applying the brakes to the wheels that begin to lose grip and redirects torque to wheels that maintain grip. The feature also adjusts the throttle and transmission shift pattern to keep the vehicle moving.

Advanced safety and technology features
Fully equipped with the latest smart safety features, the Across offers confidence and peace of mind for both driver and passengers on every journey. Some of the key safety features include driving assist functions such as Pre-Collision System (PCS), Lane Tracing Assist (LTA) and Dynamic Radar Cruise Control (DRCC), which use a millimeter-wave radar and monocular camera.

*Measured by the German Association of the Automotive Industry (VDA) method. **Measured on WLTP combined standard.

Suzuki Swift facelift for 2021

October 19, 2020

Third Generation Swift – on sale in the UK and Republic of Ireland since June 2017 and now facelifted for 2021 model year with revised front-end styling, higher standard specification and even further emphasis on safety equipment levels across the range.
All models now fitted with Suzuki’s enhanced 12V Hybrid system.
Swift Sport 48V Hybrid with 1.4-litre K14D engine added earlier in 2020.
Available in SZ-L, SZ-T, SZ5 and SZ5 ALLGRIP grades.
New and high specification SZ-L grade becomes the volume selling model for the Swift range with six airbags, Radar Brake Support (automated emergency braking), Adaptive Cruise Control, LED headlights, air conditioning, DAB radio, privacy glass, 16-inch polished alloy wheels, LED daytime running lights and Apple CarPlay/Android Auto smartphone link fitted as standard.
New K12D 1.2-litre Dualjet Hybrid four-cylinder engine offers CO₂ emissions from just 111g/km (WLTP Regulation) and combined fuel consumption of up to 57.2mpg (WLTP).
New Flame Orange Pearl Metallic with Super Black roof dual-tone colour introduced on SZ-T and SZ5, joining two other dual-tone colour options in the range
New CVT Gearbox available optionally for SZ-T and SZ5 with 2WD.
More than 745,000 sales across 119 Countries since introduction in 2017.
Priced from £14,749 for SZ-L model.

INTRODUCTION
Following on from its launch in the Japanese domestic market, Suzuki Motor Corporation unveiled the Swift for Europe at the 2017 Geneva Motor Show as its all new global compact supermini and it has now been facelifted for 2021 with an enhanced 1.2-litre engine and hybrid as standard as well as further standard equipment updates. In addition to its stylish exterior design in a compact size of just 3,845mm long, the Swift features excellent visibility, a spacious cabin and ample luggage space.

Standard equipment for all models in the range is even more comprehensive than before and the new SZ-L model includes air conditioning, rear view camera, Radar Brake Support with Adaptive Cruise Control, smartphone link for Apple CarPlay and Android Auto, DAB radio, leather steering wheel, privacy glass, LED Headlamps, LED rear combination lamps, polished 16-inch alloy wheels and front electric windows.

The SZ-T adds grey painted 16-inch alloy wheels, Dual Sensor Brake Support, Lane Departure Warning and Prevention, Weaving Alert, Rear Cross Traffic Alert, Blind Spot Monitor, Traffic Sign Recognition and rear parking sensors.

SZ5 adds Navigation, 16-inch polished alloy wheels, automatic air conditioning, keyless entry and start, telescopic steering wheel adjustment, rear electric windows and door mirror side turn indicators. Swift is available in one solid colour and six optional metallic colours with three dual tone colours incorporating a Black Pearl roof also available optionally.

A full equipment, pricing and technical specification list is available at the end of this press release.

K12D ENGINE TECHNOLOGY
Suzuki first introduced its 1.2-litre Dualjet technology (K12C) in 2014, this engine is now replaced by the new K12D Dualjet unit which offers greater fuel economy and even lower CO₂ emissions. The maximum power output is 83PS with a torque figure of 107Nm at just 2,800rpm. Acceleration time to 62mph from 12.2 seconds.

HYBRID TECHNOLOGY ACROSS THE RANGE
Fuel efficiency is further enhanced when paired with the self-charging hybrid system powered by a new lithium-ion battery with capacity upgraded from 3Ah to 10Ah to improve energy recovery efficiency.

Available as standard equipment for all Swift models, the upgraded 12V Hybrid system is a compact and lightweight unit that incorporates an Integrated Starter Generator (known as ISG) which acts as both a generator and starter motor, the ISG is belt driven and assists the engine during vehicle take off and acceleration and also generates electricity through regenerative braking. In situations that require higher fuel use, such as when starting from a standstill or accelerating, the hybrid system helps suppress fuel consumption by providing electric motor assist using electricity generated through regenerative braking.

For the Swift with 2WD and manual transmission the Hybrid system helps Suzuki reach a CO₂ emissions figure of just 111g/km (WLTP regulation) plus achieve a fuel consumption figure of 57.2mpg (WLTP) on the combined cycle.

Swift Sport Hybrid with 48V system and new K14D Boosterjet engine was introduced earlier in 2020 and is currently the only self-charging warm hatch model amongst its competitors.

CVT GEARBOX
Suzuki’s CVT powertrain is available as an option on the facelifted Swift SZ-T and SZ5 models with 2WD, and is combined with the 1.2 Dualjet Hybrid powertrain. The CVT system can vary the actual gear ratio continuously and stepless from low-speed to high-speed range depending on the driving conditions. The CVT offers seven step gear programmes and allows improved driveability with reduced shift-shock in comparison with a conventional automatic transmission.

Gear programmes can also be selected manually up or down via steering column mounted paddles.

FURTHER SAFETY ENHANCEMENTS
The Swift SZ-L active safety equipment includes a Radar Brake Support (RBS) system. When travelling above approximately 3mph and the system detects a risk of collision with an object in front, it warns the driver to apply the brakes. At higher speeds and if it senses the possibility of a collision, it warns the driver with a buzzer and also via a notification on the multi information display. The system warning can also be set for either Far or Near distance via a button on the dashboard.

SZ-T AND SZ5 MODELS
Dual Sensor Brake Support (DSBS)
The advanced forward detection system supports numerous safety technologies, chief among which is collision-mitigating Dual Sensor Brake Support (DSBS). With DSBS, at vehicle speeds from approximately 3mph to 62mph, if the system determines a risk of collision with a forward obstacle, it issues both an audio and visual warning. If there is a high risk of collision with a forward obstacle and the driver panic brakes, the system deploys brake assist, increasing braking force.

Vehicle Weave Warning
When the vehicle is travelling at vehicle speeds of approximately 37mph or above and is weaving from side to side within a lane, the system sounds a warning buzzer and lights an indicator on the instrument panel. This quickly draws the driver’s attention to weaving caused by drowsiness or other factors.

Blind Spot Monitor
Lane changing at speeds above 10mph is now made safer with the addition of the Blind Spot Monitor function. The system has two rear mounted side radar sensors that are capable of detecting vehicles located in or approaching the rear blind spots on either side of the vehicle. Once detected, a warning LED icon is illuminated in the relevant exterior mirror. If the driver ignores it and indicates to change lanes, a flashing LED icon is accompanied by a warning sound alert.

Rear Cross Traffic Alert
At speeds of up to 5mph whilst in reverse, two rear mounted radar sensors are utilised to alert the driver of approaching vehicles on either side when reversing out of car parking spaces. If a vehicle is detected, the driver is given both a visual alert and a warning sound alert. This enables the driver to manouevre more safely out of parking spaces where vision may be obscured.

4WD (ALLGRIP AUTO)
The Swift Facelift adopts Suzuki’s ALLGRIP ‘AUTO’ four-wheel drive system which is available optionally on the SZ5 model with manual transmission only. This is a well proven and simple fully automatic and permanent four-wheel drive layout which transfers additional torque to the rear wheels when required via a viscous coupling. It is also an ideal choice for customers living in rural areas who may need additional mobility across rougher terrain or for crossing slippery surfaces during winter months without owning a more conventional SUV sized vehicle.

With lightweight components and available in combination with the 1.2 Dualjet Hybrid powertrain, Swift ALLGRIP Auto models have impressive fuel economy of 51.7 mpg and low CO₂ emissions of just 123 g/km (both WLTP combined).

DISPLAY AUDIO SYSTEM WITH NAVIGATION AND SMARTPHONE CONNECTIVITY
The audio system for all Swift Facelift models has a smartphone link capability, with a large seven-inch touch panel display that enables intuitive operation of selected apps with Apple CarPlay, Android Auto or MirrorLink. SZ5 models also include navigation as standard, while for customers choosing SZ-L and SZ-T an SD card upgrade is available as a dealer option which enables built-in navigation.

Apple CarPlay is the smarter and safer way to use iPhone in the Swift. Apart from making calls it also facilitates receiving directions for optimised traffic conditions, listening to music, safely accessing email, text messages and more.

Tracks signs sponsorship deal with Exeter City Football Club

October 7, 2020

Tracks Suzuki has agreed a 3-year deal with Exeter City Football Club to sponsor the away end, which will now be known as the Tracks Suzuki St James Road stand.

As fans of the club for over a decade and partners in the clubs Heritage Lounge, Tracks were keen to support the club through the challenges brought on by covid-19.

Stephen Ody, managing director of Tracks Suzuki, said: ‘We’re absolutely delighted to announce our sponsorship with Exeter City Football Club. Now more than ever the club needs the support of local business, and as passionate fans for over 10 years, we felt now was the right time to show our loyalty as a club partner. We wish the club every success for the season ahead and can’t wait to watch the team play again at the Park.’

Mark Jenkins, head of commercial at Exeter City FC, said: ‘We have had fantastic support from the Tracks team over the years through their commitment to the club in the Heritage Lounge and we are delighted to sign them as away end sponsors at St James Park. They are another successful family-run business who understand and buy-in to our ethos as a supporter-owned club at Exeter City.’

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Bev B.

1760379423

Professional and outstanding service

graeme B.

1758111383

As usual, David was very polite at reception. Car was serviced and ready earlier than promised which was good. Nicely valeted inside. Thank You. Have... been using Tracks for many many years, and always pleased. Graemeread more

David O.

1758106505

Fabulous experience having my Vitara serviced at Tracks, Exeter.A friendly welcome from Anita when I dropped off my vehicle, a comfortable waiting... area with hot drinks and biscuits. My car was washed before pick up.The service was included in my Service Plan which extended my warranty for another year.A really excellent experience.read more

Craig T.

1758011792

I don’t normally take the time to complete a review but I believe that Tracks Suzuki, Exeter is worth it. I Purchased a Polestar 2 from Tracks in... August 2025 whilst on holiday, which hopefully puts in to perspective how confident I was in the company. It started with speaking to Will on the phone and almost immediately I felt confident he was a cracking salesman. I had a mrs and 2 young kids in tow and at no point did I feel the process was being dragged out. Within 20mins I had a test drive, discussed finance (which was a pleasure and completely transparent with the use of a broker sorted by Will) I have purchased loads of cars and never had the freedom to pick my own finance and Apr which ended up being the lowest I had been looking at. The smooth sailing continued until there was an issue with the finance (my fault as I hadn’t brought my licence on holiday for proof of ID) BUT Tracks sorted this and managed to contact the broker and another finance company was chosen, again the problem was all on me yet they sorted it. The car was purchased and ready to go the next day, due to my issues with the ID and finance the finance company was taking an age to get it done BUT yet again Tracks came through sales, sales manager and the director were all involved just so I could get the car that day, which with there help it was pushed through. I honestly can’t really do the review justice of how good the company was and is. At no point did I feel I was a problem (even though I was), at no point did I feel pressured into buying anything extra, the car was in a really good condition, it was clean and tidy and had a wash prior to me getting it and a full charge. The communication didn’t stop after the sale either. The after sales again was amazing checking how the car was and how I was with the car. The fact that the car wasn’t a Suzuki either was impressive, the sales team were knowledgable about all the cars on the lot no matter what make or model they were. I would recommend this company 100%. Has that family run business feeling about it and they would honestly do anything for you.read more

Mike G.

1757531986

I have used Tracks of Exeter for the past 7 years, amazing service, I recently helped my granddaughter buy her first car, Suzuki Swift, after a month... a little niggle with the air con appeared, taking it in today I mentioned to Anita that there were 2 other very minor issues, no problem, we will sort that whilst it's here and they did. Sitting in reception I was amazed at the number of customers that were booking their next service before they left.Thank you Anita and Tracks for looking after us. Customer service at its very best.read more

Neil C.

1756070965

Bought a Vitara from Tracks in June. Sales man (William Stoyle) was great. Handled everything perfectly. Treated my wife and myself exceptionally... well, without any pushy hard selling techniques. This made the purchase process easy and satisfying. As for the car- we drove it back to the north of Scotland and have just completed a road trip around the NC500. Car has been great and look forward to keeping it for years to come. Thanks William and Tracks.read more

Barry G.

1753377731

We purchased a Suzuki in December and what can we say for salesman was a lovely charming young gentleman who was very helpful and got us the car... quickly as we needed it urgently fantastic handover and support from all the team at tracks every time the vehicle goes in to be serviced it is washed and cleaned and they always offer us. Coffee for showroom is immaculate and the staff are all very friendly. Would highly recommend this company.read more

Adrian M.

1753353505

Tracks are an excellent Car Dealership. From the initial purchase right through to after sales and servicing is exceptional. I have used Tracks for... over ten years and purchased six cars from them. I cannot recommend them enoughread more

Sandra T.

1752507903

Excellent! William was super efficient, friendly and knowledgeable

Steve C.

1751654033

We have owned our Susuki Ignis from new for nearly 5 years now and we just love it. In all this time Tracks have serviced the car and carried out the... Mot's through a service plan we have with them.The customer service We have recieved from Tracks has always been very helfull and extremely polite with all the staff being a credit to to the garage.We have no intetions of changing our car yet but when we do its most likely we will buy another Suzuki and Tracks of Exeter would be our first choice of people to deal with.Thank you to all the Staff at Tracks of Exeter,Steve & Dee Clarke.read more

Alexander T.

1748945741

Tracks are clearly a well oiled machine. I've not had a problem with them so far.

Thao R.

1747916392

The best... what else can be said.

Ted J.

1747475582

It is always a pleasure to visit Tracks in Exeter. The staff are all so helpful and friendly. This was my first service after buying a Swift from... them a year ago. We have the monthly payment plan and it was a nice surprise to hear that we had nothing to pay! Nice surprise also when we were told about the after-service guarantee. It was a lovely sunny day and so we took a walk along the Canal just a few minutes walk away.while we were waiting for the work to be completed.read more

Phil M.

1747216514

Excellent carrying out annual service - pro-actively dealt with a minor recall issue. Friendly, helpful and professional staff.

Lesley E.

1746697636

I bought my Suzuki Swift from Tracks in Exeter in 2019 and set up a service plan, so they have been looking after it for me since new. The staff are... friendly and helpful, and always make me feel welcome - despite being really busy - and I know I can trust them to do an excellent jobread more

John C.

1744642909

Excellent service at Tracks of Exeter.Car was serviced and returned on time, plus car was washed and cleaned inside. Reception staff were first... class and I also had a coffee free of charge from their coffee machine. Well done Tracks!Would recommend Tracks to anyone wanting a good service for their car.read more

1744199277

Usual A1 service

S G.

1744195134

Really good experience at Tracks. Sales staff were personable but not pushy, so I never worried I was being cajoled or scammed. I also paid for a... reverse camera to be installed and a manager who lives local to me collected the car and bought it back after the install. They even gave the car a wash! I would recommend them and they will be my first call next time I need a new car.read more

Keith B.

1743722528

Again very impressive service and hospitality

PETER C.

1743557047

Just bought a little Celerio from them, the cheapest in their stock but still the best service and nothing too much trouble

Sophie W.

1743500683

EDIT:I am pleased to say this was resolved satisfactorily and therefore I have adjusted the star rating from 1 star to 4. Many thanks.We are... normally so impressed with the customer service at Tracks Suzuki however a couple of weeks ago I feel it was lacking somewhat. I had my car booked in for a service and MOT which was carried out in good time considering it needed a few repairs, one of which was a slow puncture on a tyre from a nail. I was assured that a repair had been successfully carried out and I left to make the hour long journey home. After about 10 minutes on the motorway, the tyre pressure warning light came on indicating that the tyre pressure had dropped to 28. I called Tracks as soon as I got home and they graciously offered to refund the cost of the repair, and that I take it to a local tyre repair place to get it fixed as we live so far away.The next day, when I turned the engine on the tyre pressure warning light was now saying the faulty tyre was at 18, which is near enough a flat tyre. I drove straight to a local tyre repair place whereby they then proceeded to tell me that the repair had been so badly carried out they were unable to re-repair the tyre and that I would need a brand new tyre. They told me I could take a video of them pouring the fluid onto the repair which I did, and you can see how badly cracked it was and bubbling. They also mentioned how they were happy to speak to Tracks Suzuki directly about the matter, which I felt was very honest.I then called Tracks Suzuki and spoke to David Upton, to explain what had happened and if they were willing to offer any compensation towards the cost of the new tyre, to which I was laughed at and told that they would never have done a bad repair, and that he had to go as he had "people shouting at him". Considering how quickly the tyre pressure warning light came on during my drive home, it is quite clear that this was indeed a bad repair, and a dangerous one at that.Not only do I feel this is completely unacceptable, as I was sent home to drive a long way on a faulty tyre (at 8 months pregnant I might add), but the way in which it was handled was dismissive and unprofessional. It has left a sour taste in our mouths and although we will lose out on our lifetime guarantee, unless this is rectified satisfactorily, we will not be using Tracks Suzuki for any further business again.read more

George T.

1743171038

Really good service great staff very friendly and knowledgeable .Would recommend to anyone needing a car or work doneThanks

Martin O.

1742923695

Well, I went to post a new review and found that I hadn’t hit the “post” button on this one from June last year, so it will do instead!……It is a 100... mile round trip for me to have my Vitara serviced by Tracks and, as always, on 4th June it was well worth it. Always treat my like a really valued customer. They really went the extra mile this time - I couldn’t believe it when I returned to my car not only to find it immaculately washed and cleaned inside, but they had also somehow managed to remove a horrible red paint scrape on the side of the car which someone had left whilst my car was parked months ago. I hadn’t managed to get the mark off in months of trying. I hadn’t asked them to do this - well done Tracks. It is so rare to be delighted like this.read more

David H.

1742723578

Very professional and friendly all service staff car was washed and vacuum very grateful thank you all very much Dave and Helen

Jane R.

1742583324

Always helpful. As a point to improve, perhaps run through any 'quirks' of a car (I spent a rather embarrassing 10 mins at a petrol station trying to... unlock/lock the petrol cap on my Fiat 500 - thank goodness for YouTube!)read more

Jay

1742036639

Amazing customer care as always.

Martin M.

1742035434

Always quick and reliable with their customer service and car services

Dave F.

1741604434

Can't find any fault with Tracks at all. I wanted to buy a car with no stress or issues (if ever there was I should just hand the keys over) & they... haven't disappointed.Will has always gone out of his way to support, whether its sales, questions or servicing nothing is ever to much trouble or an issue. He has communicated with me directly throughout my purchase and since. Unlike other garages I've only really had to deal with Will for everything, he takes pride in his work and won't send you on a wild goose chase.The rest of the team I've met are down to earth, lovely open and honest, as I've said I haven't had to deal with them really but I can't imagine they would be any different.All in all Tracks is a refreshing experience to not only buying but owning a car, top marks all round!read more

Len T.

1741462141

I buy all my cars from Tracks Exeter they're fully trained staff are all very professional from management to Office staff and workshop staff and... very helpful. They care about customers and give advice on motoring concerns they sell top quality productsThank youread more

Colin M.

1741364941

Excellent professional service, highly recommended.Thank you

Stephen L.

1741008896

Had new Swift sports twice now and was a bit sad it was being stopped so we bought a new Swift Ultra 1.2 and what a difference it’s amazing. It’s... still pleasantly nippy and the extras are just never ending and they are extremely nice to drive makes me want to keep going out for a drive. One extra which I found yesterday was the adaptive cruise control I did not have a clue about. On the motorway I always set the speed so I did with the ACC and the car drives itself take your feet off the accelerator and away it goes it keeps a set distance from the car in front and if he slows down so do you and it’s a set distance from the car behind you and stays within the speed limit. If the car in front keeps slowing down you indicate to change lanes and away you go accelerating on its own to the speed limit if you change lanes without indicating the car gently turns back into your lane. The extras on this car more than make up for not having a sport it makes the drive so much more enjoyable and the staff at Tracks Exeter are brilliant with sales service and anything else and the new Ultra has everything and more. The car also has a camera in the radio/satnav screen that checks your fave to see if your getting drowsy at the wheel I assume it then sounds an alarm.read more

Paul C.

1740319358

I had been looking for a long time for a particular vehic oking for so long i met and spoke to a lot of car dealers throught the british isles. All i... can say is none of them were a patch on the Tracks team. (William Stoyle mainly).Not just other car dealers but a lot of businesses that come in contact with the public can learn a hell of a lot from this team and their methods.I have to say a massive thankyou to William Stoyle separately. Its hard to believe this , polite, patience and knowledgeable young man is only 19. ???!!!!. You have a very bright future ahead of you sir and i wish you all the very best...read more

Alistair D.

1739893360

The really good reviews on Google helped me in my decision to choose to visit this dealer, and I am here to add to the praise for Tracks Suzuki and... in particular the salesman William Stoyle. My purchase was super straight forward, from the ease of arranging the test drive, to the completion of all the paperwork and the collection of the car. William was really helpful, knowledgeable and genuine, a pleasant change from some other sales people I'd encountered in my search for a car.Hats off and thanks to the team who prepared the car, and applied the very competitively priced ceramic coating. The car looked as good as it could when I collected it, so very shiny!I'm hoping this car will last me for some time, but when it comes to replacement time Tracks Suzuki will be top of the list of dealers to visit.read more

Prue R.

1739880224

This Suzuki dealership is simply the Best! Service just done in an jiffy, all with a smile and recognition of myself and my husband. Lovely to see... staff who stay and who know us, so we are greeted by name and welcomed as friends, indeed, I have never known them greet anyone without curtesy and respect. The cars are fabulous and I am now on my second Ignis, which is brilliant fun and really zippy. Highly recommend this team, can't fault them in any way!!read more

Roger H.

1739619547

Car in for MOT and new tyres. Usual efficient, courteous and cheerful service.

Ann L.

1737721597

Wendy A.

1737237015

So pleased with our first new Ignis,my wife and I now have 2.The dealership with Will was professional ,informed ,delightful twice over,the staff... all friendly knowledgeable,kind and helpful.Best dealership experiences,honestly by far.Elsewhere,forget it.Thank you.Mark.read more

Susanne W.

1737200175

Everything so easy and always on time and all staff very polite.

Mike H.

1736858549

Great. Certainly 5* Super efficient both staff (reception - Anita) and service from the moment you walk through the door

Sergio S.

1736680176

Always a pleasure to go and get my car serviced in Tracks. They hoover and wash it as well. 5 stars service.

Maggie O.

1736594565

Staff very helpful and friendly

Coral O.

1735589078

Lovely place, lovely staff, William who works there was super friendly and really helpful!

brian H.

1734091167

Excellent all round , nothing is to much trouble for them, always ready to help . Great friendly staff. A very merry Christmas to you all.

Phil R.

1733831007

Contacted Jack to try & purchase a new Jimny. Unfortunately, they could not supply what I was looking for in the required timeframe & bought... elsewhere. But - even knowing no direct business was forthcoming – Jack continued to give excellent customer advice & service. Wish more dealers were like these guys. Just a shame you guys do not sell you wheel & tyre packages UK-wide though...read more

Barbara Y.

1733396138

Polite and professional service as always, thank you.

Jon G.

1732623005

Excellent dealership, both Sales and Service! Really friendly and helpful people. Very knowledgeable, a real pleasure to deal with either face to... face or on the telephone.read more

Sara S.

1730962263

The usual Tracks experience. Kindness, smooth quality of service.Each year the same.

Diana G.

1730829093

Very efficient and polite serviceEverything explained . Keeps to time schedule and delivers car washed and polished.

Lisa D.

1730232470

Very good company to deal with , very professional staff .The cars are all presented well . Good range of cars .

Andrew F.

1729867396

Service and MOT all completed minimal fuss , all covered under service plan. Everyone friendly and helpful. Best car I’ve ever owned and best... dealership I’ve dealt with.read more