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Suzuki Across

Meet Across. The robust, sporty SUV with a sophisticated plug-in hybrid system and state-of-the-art E-Four 4-wheel drive technology, delivering uncompromising performance and efficiency. Sleek, striking with high-quality design, it’s time to level up your driving experience.

Exterior

Dynamic SUV character

Designed to stand out with a robust, high quality and sporty SUV design, the Across conveys confidence from every angle. This is characterised by sharp styling lines across the body, a bold physique with rugged wheel arch mouldings, a sporty large open grille and a high bumper with a prominent silver skid plate.

Striking design

Distinctive polished surfaces and a black gloss coating contribute to the Across’ look of power and premium quality. LED headlamps with bi-beam projectors, combining low and high beams, and LED daytime running lights add to its extra-sharp front looks.

Interior

Quality craftsmanship

A comfortable, well-crafted interior, with quality upholstery and stylish accents, evoke a sense of comfort, luxury and driving confidence. Cabin space is ample for both the first and second rows, with an array of convenient storage spaces.

Comfort & convenience combined

The tailgate opens wide for easy access to a large luggage compartment that holds up to 490-litres and when your hands are full, it detects your key and opens automatically if you simply kick your foot forward and back beneath the centre of the rear bumper.

Features

Sitting comfortably?

With dual-zone air conditioning and S-FLOW to automatically detect where passengers are and adjust airflow, the Across ensures all passengers are sitting comfortably. For additional comfort, both front and rear seats are heated in the seatback and cushion, while heaters on both sides of the steering wheel keep your hands warm and comfortable when the weather gets cold.

Miles of connectivity

The 9-inch infotainment system works with Apple CarPlay & Android Auto, letting you take advantage of apps to make phone calls, display navigation directions, send and receive messages and access your favourite music. The Across also features a 7-inch multi-information display to convey vehicle information like EV driving range, EV driving ratio, state of charge and torque distribution.

Performance

Cutting-edge performance

Enjoy uncompromising performance, exhilarating response and smooth acceleration thanks to an advanced, eco-conscious plug-in hybrid system that combines a large capacity battery and a powerful 2.5-litre petrol engine. A powerful electric motor delivers smooth, quiet and torquey performance for comfortable everyday driving and when more acceleration is needed during high-speed driving, a petrol engine provides assistance while also lending peace of mind on long journeys. With one of the longest-electric-only driving ranges of any plug-in hybrid, the Across can cover up to 46 miles on zero-emission electric-only power.

Serious 4×4 capability

The state-of-the-art E-Four 4-wheel drive system in the Across provides genuine 4×4 performance as well as maintaining superior fuel efficiency. E-Four employs an independent motor that distributes torque to the rear wheels, depending on driving conditions, to maintain grip and solid stability, whilst keeping you in control on slippery surfaces or rough terrain. On low grip surfaces, like uneven off-road terrain, Trail mode is designed to apply the brakes to wheels that lose grip, direct torque to the wheels that maintain grip and adjust the throttle and transmission shift pattern to keep you moving and in control.

Safety

Advanced safety features

The Across comes packed with advanced safety features that offer peace of mind whilst on the road. If the vehicle is involved in a traffic accident, the eCall function is designed to automatically alert emergency services with a phone message that includes the precise vehicle location.

Pre-collision system

When moving, two sensors – a monocular camera and a laser sensor – determine if there is a risk of collision with a forward vehicle or pedestrian. Upon detecting a potential collision, the Across will either alert the driver with an audible and visual warning; deploy brake assist to increase braking force if the risk is high; or apply strong automatic braking if the risk increases.

Lane tracing assist

If unintentional lane departure is likely, the system partially assists steering operation to keep the Across in the centre of the lane. It includes lane departure alert, steering assist, vehicle sway warning and lane centring features.

Road sign assist

A monocular camera monitors the road for traffic signs and when it detects signs such as speed limits or no overtaking zones, it displays the sign on the multi-information display to alert the driver.

Blind spot monitor

Two rear-mounted radar sensors detect vehicles located in or approaching the rear blind spot to assist the driver by illuminating an indicator at the edge of the door mirror on that side.

Rear cross traffic alert

The Across uses two rear-mounted side radar sensors to alert the driver of approaching vehicles on either side of the car. If an oncoming vehicle is detected, the driver is alerted by an audible and visual warning on the multi-information display.

Dynamic radar cruise control

With a vehicle in front, the system uses radar technology to automatically maintain vehicle-to-vehicle distance in line with the setting selected. It is also designed to stop the Across when the preceding vehicle comes to a stop, then follows it when it starts moving again while maintaining ample distance behind.

Gallery & Walkaround

+ 5 more

Pricing

Model	Transmission	Insurance	Price
2.5 PHEV E-Four	E-CVT	TBC	£45,599

Finance Examples

Business Contract Hire Example	New Suzuki Across 2.5 PHEV E-Four CVT
48 monthly rentals	£399 + VAT
Initial rental	x9
Duration of agreement	48 months
Annual mileage	10,000

*At the end of the contract, you must return the vehicle and will have nothing further to pay provided the vehicle is in good condition and has not exceeded the agreed mileage. Contract Hire is subject to status, age 18 and over. You will not own the vehicle. Contract Hire provided by Suzuki Contract Hire, a trading style of Lex Autolease Limited, Heathside Park, Heathside Park Road, Stockport, SK3 0RB. **Maintenance includes routine servicing, tyres, replacement parts and repairs due to fair wear and tear. Repairs or replacements from accidental/malicious damage and damage caused by driver misuse/abuse are excluded. The vehicle must be serviced in accordance with manufacturer’s guidelines and by an approved service dealer.

Offer valid 1st December 2021 until 31st March 2022.

Personal Contract Hire Example	New Suzuki Across 2.5 PHEV E-Four CVT
48 monthly rentals	£479
Initial rental	x9
Duration of agreement	48 months
Annual mileage	10,000

Offer valid 1st December 2021 until 31st March 2022.

PCP Representative Example	New Suzuki Across 2.5 PHEV E-Four CVT
Cash price	£45,599
Monthly payments	£539
Customer deposit	£9,571
Final payment	£17,576
Total amount of credit	£36,029
Total amount payable	£53,019
Purchase fee	£10
Representative APR	6.90%
Duration of agreement	49 months
Interest rate	6.68%

*Included in the final payment in representative example. 10,000 miles per annum. With Suzuki PCP you have the option at the end of the agreement to: 1. Return the vehicle and not pay the optional Final Repayment. If the vehicle has exceeded the maximum agreed mileage a charge per excess mile will apply. (0 – 4999 miles: 7.0 pence per mile or 5000 miles or over: 14.0 pence per mile). If the vehicle is in good condition (fair wear and tear excepted) and has not exceeded the maximum agreed mileage you will have nothing further to pay. 2. Pay the optional Final Repayment to own the vehicle or 3. Part exchange the vehicle subject to settlement of your existing credit agreement; new credit agreements are subject to status.

Offer valid 1st December 2021 until 31st March 2022.

Colours

White Crystal Shine

Pearlescent Paint

Silver

Metallic Paint

Grey

Metallic Paint

Attitude Black

Mica Paint

Sensual Red

Mica Paint

Dark Blue

Mica Paint

Equipment & Tech Specs

Safety

E-Four electronic 4×4 system
E-Call
ABS with EBD and Brake Assist function
Hill hold control
Driver & front passenger airbags
Front passenger airbag deactivation system
Side airbags
Curtain Airbags
Driver knee airbag
Front: 3-point ELR seatbelts with pretensioner, force limiter and shoulder height adjuster
Rear: 3-point ELR seatbelts with pretensioner and force limiter (2 x side), 3-point ELR seatbelt (centre)
2 x ISOFIX child seat anchorages
3 x Child seat tether anchorages
Childproof rear door locks
Tyre pressure monitoring system
High mounted stop lamp
Emergency Stop Signal
PCS (Pre-Collision System)
Automatic High Beam
RSA (Road Sign Assist)
Dynamic radar cruise control with full-speed range
Lane departure alert function
Steering assist function
Vehicle sway warning function
Lane centering function
VSC (Vehicle Stability Control)
Blind Spot Monitor
Rear cross traffic alert
Spare tyre and wheel

Security

Immobiliser
Security alarm
Remote central door locking
Speed linked door locks
Deadlocks
Freewheeling key cylinders
Locking wheel nuts

Comfort & Convenience

Keyless entry and start
Front & rear parking distance sensors
Rear parking camera
Lights-on and key-in reminder
Front & rear seatbelt reminder
Speed limiter
3-spoke leather covered steering wheel
Telescopic adjustable steering wheel
Tilt-adjustable steering wheel
Heated steering wheel
Gear shift paddles
7-inch colour LCD info display
Clock
ECO Accelerator Guidance
Eco Score
Driving support system
E-Four system display
Energy monitor
Trip information
3 mode driving dial
Electric front windows
Electric rear windows
Front map light
Rear cabin light (3-position)
Cup holder lights
Front tray lights
Front footwell & centre lower console box lights
Luggage area lamp
Front sun visors with vanity mirrors
Front vanity mirrors illumination
Overhead console
2 x Front assist grips
2 x Rear assist grips
2 x Rear coat hooks
12V accessory socket (luggage area)
12V accessory socket (front console)
Console box with armrest
Rear centre armrest
Centre console tray
8-way power adjustable driver’s seat
Passenger side seat back pocket
Driver side seat back pocket
Front seats power adjustable lumbar support
Reclining rear seats
Electric parking brake
Fabric & synthetic leather seat upholstery
Tailgate opener – electromagnetic type and inside remote
control button
Tailgate opener – wireless remote control
Tailgate opener – kick operation
Sun shade print on windscreen
Plug-in Hybrid
Charging cable

Heating & Visibility

Dual-zone automatic air conditioning with S-FLOW mode
Heated seats (front and rear)
Heater
PTC (Positive temperature coefficient) heater
Rear ventilation
Pollen filter
LED projector headlamps (low & high beam)
Guide me home light
Automatic Headlamp levelling
Daytime running lights – LED
LED position lamps with DRL
Front fog lamps
Rear fog lamps
LED rear combination lamps
Automatic headlamps
UV-cut glass – wind screen & front door windows
Front wiper, 2 speeds (low, high) with adjustable intermittent + washer
Rear wiper, 1 speed with intermittent + washer
Automatic wiper
Electrically adjustable door mirrors
Heated door mirrors
Electrically folding door mirrors with built-in turn signal lamp
Anti-glare rear view mirror (automatic dimming)
Rear window demister

Storage

2 x cup holders (front)
2 x cup holders (rear centre armrest)
2 x front door and 2 x rear door bottle holders
Glove box with key
Rear seat with 60:40 split folding
Luggage area cover
4 x Luggage area net hook

Entertainment & Communication

DAB digital radio
9” touchscreen
Bluetooth integrated into audio unit
USB port (front and rear console)
Smartphone link with Apple CarPlay® and Android Auto™
Front & rear speakers
Front tweeters
Speed-sensing volume control
Steering wheel mounted audio controls

Styling

19” alloy wheels (polished finish)
Front, rear and side under garnish
Front and rear skid plate garnish
Roof rails – black
Rear upper spoiler
Black front grille
Body colour exterior door handles
Body colour exterior door mirrors
Dual exhaust exits
Green tinted windows
Rear Privacy Glass
Silver instrument panel ornament
Silver instrument panel centre ornament
Synthetic leather instrument panel
Shark fin antenna
Black with satin chrome accent shift knob (leather covered)
Synthetic leather door trim insert
Silver door trim ornament
Satin Chrome inside door handles
Synthetic leather front and rear door trim
Synthetic leather door armrest

Running Costs & Servicing

Running costs

VED (road tax)	12 months
Year 1	£0
Year 2	£465

Fuel economy

Drive cycle	CVT (mpg)
Low (city)	36.6
Medium (town)	53.1
High (rural)	49.7
Extra high (motorway)	36.8
Combined (average)	42.9
CO2 emissions (g/km)	22
Total monthly energy cost	£134 (£106 fuel + £28 electricity)

Servicing

We recommend servicing once a year or every 12,500 miles (whichever comes first). You can save money on servicing costs with a Tracks Service Plan, a flexible and convenient way of affording quality vehicle maintenance by spreading the cost into interest-free monthly payments, avoiding inconvenient lump sum bills. Plus, you’ll enjoy lots of benefits and perks, click here to find out more.

Duration	Monthly price
3 year + 1 MOT	TBC
4 year + 2 MOTs	TBC

Year 1 rate is linked to CO2 emissions (the lower your vehicle’s emissions the less you have to pay) and fuel type. Cars with a list price over £40,000 when new pay an extra £320 per year from years 2 to 6, which is not included here. All fuel economy and emissions figures are from the WLTP laboratory test and specific to this car. These provide a realistic and reliable indication of what’s achievable, in ideal conditions. However, as no test can fully reflect real-world driving conditions and behaviour, there will always be some differences. Estimated monthly fuel cost is based on an average of 10,000 miles per year. Calculation uses the WLTP combined fuel consumption figure and fuel costs of petrol £1.20/litre (at April 2020).

New Car Benefits

When you buy a brand new Suzuki from Tracks, we include these little extras as standard to give you complete motoring peace of mind.

Lifetime Warranty

We’re so confident in Suzuki reliability that we offer a Lifetime ‘100,000 mile’ Warranty as standard with every new car we sell, giving you total peace of mind for the duration of your ownership.

Learn more >

Service Promise

We promise that you’ll experience superior levels of care and leave our dealerships impressed by the little extras we include as standard when maintaining your car. We call this the Tracks Service Promise.

Learn more >

Suzuki Assistance

All our new cars are supplied with 1 year’s AA cover, including home start, recovery and roadside assistance in the UK and Europe, meaning you can drive with confidence at home and abroad.

Learn more >

Drive Away Insurance

Whether it’s a brand new model, a nearly new Suzuki or a used car, we have a range of offers to make your next car more affordable.

Learn more >

14-Day Return Guarantee

Buy a brand new Suzuki from us with confidence in knowing we offer free 14-day returns on all new cars purchased in our dealerships and online. Perhaps you bought without test driving or decided you don’t love your new Suzuki? No quibble, we’ll arrange the return and guarantee your money back.

Learn more >

Suzuki Hybrid Technolgy

Every brand new Suzuki comes with hybrid technology as standard, helping to reduce CO2 emissions and improve fuel economy. Our petrol electric hybrid driving systems are light and compact, and when combined with a lightweight chassis and responsive petrol engine, deliver nimble performance and oustanding efficiency.

Learn more >

Customer Reviews

Albert B.

10:56 27 Jun 22

very helpful and quick a good service thank you

Greg B.

14:47 21 Jun 22

Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return.Great service! Well done Tracks Exeter.

Andrew M.

09:23 16 Jun 22

Always a friendly welcome and everything so professional and well organised. Always a delight to go there.

Jenna M.

05:35 02 Jun 22

Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.

Jacqui W.

11:00 31 May 22

as always excellent customer service and friendly staff. 100% recommend. ps The car is great too

Amy R.

22:16 21 May 22

Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!

Fiona B.

12:49 14 May 22

Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.

Jan B.

12:34 06 May 22

Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter

Sam C.

20:01 14 Apr 22

Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.Thank you Tracks!

Chris M.

13:26 12 Feb 22

Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.

Helen W.

15:52 08 Feb 22

Friendly fantastic service.

Christine L.

11:49 27 Jan 22

tracks taunton very friendly staff easy to book appointment to have car fixed kept updated

Pricing

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Running Costs & Servicing

New Car Benefits

Customer Reviews

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Tracks Suzuki

4.9

Based on 733 reviews

Albert B.

10:56 27 Jun 22

very helpful and quick a good service thank you

Greg B.

14:47 21 Jun 22

Andrew M.

09:23 16 Jun 22

Always a friendly welcome and everything so professional and well organised. Always a delight to go there.

Jenna M.

05:35 02 Jun 22

Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.

Jacqui W.

11:00 31 May 22

as always excellent customer service and friendly staff. 100% recommend. ps The car is great too

Amy R.

22:16 21 May 22

Fiona B.

12:49 14 May 22

Jan B.

12:34 06 May 22

Sam C.

20:01 14 Apr 22

Chris M.

13:26 12 Feb 22

Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.

Helen W.

15:52 08 Feb 22

Friendly fantastic service.

Christine L.

11:49 27 Jan 22

tracks taunton very friendly staff easy to book appointment to have car fixed kept updated

Patricia A.

10:42 12 Jan 22

They are professional and Anita Hill is absolutely lovely and very friendly nothing is to much trouble for her.

Ray L.

21:29 11 Jan 22

Outstanding service with superb attention by Jack Gardner....We now have 3 Suzukis from you and the service is brilliant....

Caroline S.

10:46 11 Jan 22

very pleasant helpful and quick.

Sue G.

19:57 15 Dec 21

Lovely people to deal especially Anita on Service and Jack in sales in Exeter

Phil W.

19:54 02 Dec 21

Just had my regular service at tracks Exeter, and they were, as always, excellent!I wish other car dealerships were as good as Exeter tracks!😊

Becky D.

07:40 27 Nov 21

I want to say what an amazing and brilliant customer service that tracks Suzuki offer as I've never been dealt with such dignity and and politeness. Will who is the motability customer service goes out of his way to make sure that your visit is such a amazing and relaxing as soon as you walk in the door and the same with all the other members of the team. I would like to recommend them wholeheartedly and also they also go out the way to help members of your family as well. So if are looking for customer satisfaction Tracks Suzuki is amazing for it so please keep.them.in mind when looking for your next car.Becky Downie Motability Customer

Claire H.

09:40 20 Nov 21

As always, Tracks Exeter provided a brilliant service, with extremely professional, efficient and friendly staff. Thank you

Lucas Y.

11:23 27 Oct 21

Service was quick, front team very polite and helpful. Overall a very pleasant experience there. Would recommend them indeed.

Samantha C.

18:25 16 Oct 21

super pleased with our new purchase although not a Suzuki after care package and service plan are very good.Jack was super helpful, answered all our questions, didn't make us feel rushed or under pressure to buy even when his next clients had arrived.he even delivered the car to us when it was ready on his way home.Would definitely recommend these guys especially Jack 🚗 and would buy from here again 👍🏼

Jackie B.

14:33 01 Aug 21

Excellent service. I arrived very early for a booked annual service, due to the holiday traffic on the A30, and they done the service straight away.

Joan G.

10:52 10 Jul 21

Had our annual service and MOT for our Suzuki at Tracks, Exeter. Great service and an unplanned brake pad change accommodated in a timely fashion. We had the usual personal welcome. After 20 or 21 years with them we almost feel they are part of the family. It has always been a pleasure dealing with them for new and secondhand car purchases and subsequent maintenance. It is a service that is worth a lot.

Steve H.

09:50 29 Jun 21

I took my vitara to Taunton for a 2-month check. Received excellent service from the service department and was treated as a person not a number, it is good to see old-fashioned customer service. Keep up the good work, you deserve to do well.

Thomas S.

13:25 26 Jun 21

good service and very nice staff

Jonathan B.

16:30 29 May 21

Love the personal service at Tracks it’s like good old fashioned customer service which is craved and often never delivered! Doesn’t matter whether it’s sales, servicing or parts the service is great! There is no hard sell with the sales team which is much appreciated! Now on car 2 from tracks and can’t see me going very far when I want car 3!! Special thanks again to Mel! Great to buy from you again! Thank you!

Anna C.

13:34 28 May 21

Good service department, friendly and efficient .

Valerie W.

11:45 21 May 21

Great Customer Service go beyond any expections. Seven years of professionalism WELL DONE. Thank you Barry (Robinson)

Col R.

12:21 28 Apr 21

Extremely pleasant and helpful staff. Above and beyond

Steve H.

10:39 08 Apr 21

Great customer service from a very efficient hard working team

Jeff N.

20:06 09 Mar 21

Great team so professional ,you can trust them to do what's best for you and your car ,what more could you ask for

Caroline R.

11:04 04 Mar 21

Great customer service, polite , friendly and efficient. Highly recommend.

Brian S.

14:53 25 Feb 21

Friendly but professional Service Adviser and all work carried out to Suzuki standards. I had the use of a courtesy car but after chatting to my Service Adviser he told me of a nice walk nearby where I could walk along by the Exeter Canal, this turned out to be very nice. My car was washed and hoovered out before it was handed back, so what else can I say apart from hopefully by the time that next year's service comes around the Double Locks Pub will be open and I can sit and enjoy a nice coffee by the Canal.

Steve G.

12:29 20 Feb 21

Top service and m o t as usual highly rate this company

Carol Ann B.

11:05 19 Feb 21

MOT & Service department do excellent work. All departments always provide excellent customer focussed services, and always helpful.

Angela S.

16:38 13 Feb 21

Excellent customer care very helpful staff. Nothing is to much trouble very. Friendly. mot and servicing excellent they even clean your car fantastic. Thank you tracks of Exeter

Hazel P.

23:53 02 Feb 21

Very efficient and pleasant staff

Lenny W.

13:42 02 Feb 21

Everything,nothing is to much trouble

Betty W.

12:25 29 Jan 21

They give a first class service and are always obliging and helpful especially in these difficult times.

Ian M.

10:32 23 Jan 21

excellent service (as usual), good social distancing measure and friendly service 5*

Maria C.

12:02 22 Jan 21

Yes a lovely clean covid safe area to wait.Always happy to help.

Angela C.

12:22 07 Jan 21

Always very helpful. Great service every visit

Lenny W.

17:39 05 Jan 21

They can’t do enough for you, and are always wanting to make things work

Peter M.

18:46 18 Dec 20

An excellent reception, actual service and final presentation of my vehicle after tretment. David Upton is one of the best Customer focussed people working at Tracks. Nothing is too much trouble. He should be the employee of the year every year. I have been dealing with him for the last 10 years and he excels every time.Peter Millett,Dawlish

Marilyn B.

17:26 15 Dec 20

Good customer service they help wherever they can.

Sharon W.

12:51 28 Nov 20

Excellent customer service. Never pushy when enquiring about new car or additions.

Lubomir D.

13:43 27 Nov 20

Excellent customer care, very good COVID secure measures

Neil P.

08:37 05 Nov 20

I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.

Helen T.

08:01 01 Nov 20

Excellent customer service. Able to telephone them for advice and actually speak to an informed member of staff rather than a group call center providing limited help.

Paula M.

12:42 23 Oct 20

I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.

Kevin L.

20:13 18 Oct 20

Well looked after good communication very polite

William H.

12:52 17 Oct 20

Excellent friendly service

Jill B.

16:07 16 Oct 20

Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.

Sheila S.

08:35 10 Sep 20

My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.

Trevor J.

10:17 04 Sep 20

Always an above and beyond service 11/10

John W.

08:17 26 Aug 20

Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.

Matthew D.

17:13 22 Aug 20

Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.

Ricky J.

19:16 18 Aug 20

tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍

Anneka AJ C.

08:30 18 Aug 20

The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁

Amy J.

20:58 15 Aug 20

Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.

Michael E.

09:59 11 Aug 20

Good customer service and above all friendly people unlike some showrooms that I have visited in the past

ClareandSimon M.

09:48 11 Aug 20

A big thank you to Ryan and the team @ Blagdon Hill, Taunton for making our purchase and handover of our new SX4 SZ5 last week run so smoothly - we are loving it 😀👍

Brian H.

10:17 07 Aug 20

Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌

Sandy P.

18:34 06 Aug 20

We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.

Michael S.

09:48 30 Jul 20

Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.

Luke A.

08:13 26 Jul 20

Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.

LouiseandRobert M.

16:10 21 Jul 20

Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.

Wendy A.

07:50 17 Jul 20

Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍May 22Had my car serviced yesterday & as already great friendly service. Highly recommend Tracks & I love my Suzuki Swift Sport 😀😀

Salvador C.

09:28 16 Jul 20

Exelent Service! friendly and efficient

Pat C.

08:40 15 Jul 20

We first visited Tracks Suzuki of Taunton last week, just looking, we liked what we saw, both the manager and Ryan were very friendly and welcoming. Ryan listened to what we wanted and soon offered us a test drive, we loved it.The service was fantastic, registering the vehicle arranging the tax etc. Very happy with the whole experience, big THANK YOU to Ryan

Gill C.

17:01 09 Jul 20

My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks

Sophie O.

14:17 03 Jul 20

Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.

Prue R.

09:56 03 Jul 20

Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!

Hannah S.

16:16 02 Jul 20

Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.

Joan W.

08:49 25 Jun 20

All the sales & servicing department are excellent

Megan W.

08:31 20 Jun 20

We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.

Jacqueline M.

11:38 19 Jun 20

Best customer service I have ever had

Dave R.

09:53 16 Jun 20

After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!

John S.

10:01 12 Jun 20

The sales and after sales service has been excellent.

Claire H.

17:56 05 Jun 20

Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.

Dave R.

17:14 04 Jun 20

Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!

Chris B.

09:35 04 Jun 20

fast efficient service and all done in a environment that is difficult at the moment . Well done all of the staff at Tracks

Barry E.

16:08 03 Jun 20

This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,

Lucien C.

08:45 02 Jun 20

Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.

Jo R.

11:07 30 May 20

Car MOT and service yesterday. Relieved to experience showroom and staff well equipped and protected under new regulations. Brilliant customer service as always. Big thank you to Tracks Exeter - see you next year!

Paul H.

12:39 23 May 20

I have my car serviced that's 2-weeks ago very good very good job

Zannah M.

09:32 19 May 20

I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!

Brian F.

10:52 24 Mar 20

Excellent and quick service every time

David T.

13:29 15 Mar 20

My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.

Helen B.

12:07 10 Mar 20

Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.

Alan T.

12:27 04 Mar 20

Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!

Paula H.

19:24 03 Mar 20

Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀

Norman A.

13:39 25 Feb 20

Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.

Sharon O.

09:19 21 Feb 20

Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.

Sharon M.

20:00 17 Feb 20

Courteous, professional, welcoming and efficient. I am a busy nurse and really appreciate a company that does what it says. My recent service was straightforward and I even had time to revise in comfort with plenty to drink whilst waiting.Love the atmosphere here and the banter, thank you.

Victoria B.

11:27 15 Feb 20

I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.

Leah O.

14:01 12 Feb 20

I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!

Jean T.

08:57 12 Feb 20

just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.

Jennifer P.

12:35 11 Feb 20

Excellent service over the last 27 years, wouldn’t go anywhere else.

Scotty H.

20:27 07 Feb 20

Straight forward friendly service

Vassilis S.

23:04 05 Feb 20

Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.

David L.

15:19 05 Feb 20

On time, efficient service, cheerful staff & a courtesy car-what more do you want?

Mike G.

12:00 28 Jan 20

Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.

Kath B.

10:32 28 Jan 20

I bought my Vitara over the phone last year. 😱 First time ever, and needed a car QUICKLY! 4 days later, and Tracks delivered an immaculate motor to my doorstep, after I placed my trust in them to do so. I've just taken the car back for its 1st service, and couldn't have been more pleased. Efficient, professional, reliable, courteous service. Thank you Tracks. From a delighted customer. Well worth the journey from North Cornwall.

terry S.

10:15 28 Jan 20

Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.

Jenny G.

14:13 26 Jan 20

Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.

Cameron C.

16:09 19 Jan 20

Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗

James F.

12:26 17 Jan 20

I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.

Rachel P.

10:39 17 Jan 20

Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.

ChrisnJohn M.

11:14 15 Jan 20

All the staff greeted us when we got there, were very helpful. Highly recommended.

Daisy W.

13:55 11 Jan 20

I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.

Irene Blacklaw C.

08:40 11 Jan 20

Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.

Bel D.

19:55 06 Jan 20

Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!

Aidan P.

10:49 03 Jan 20

Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗

Barbara J.

09:13 02 Jan 20

Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!

Jayden N.

21:10 29 Dec 19

Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.

Chris P.

15:31 20 Dec 19

Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble

Hayley P.

19:18 09 Dec 19

Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁

Liz D.

20:38 07 Dec 19

Excellent personal service. They arrange all the services etc. Highly recommend them.

Glynis H.

09:47 07 Dec 19

This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.

Dennis L.

12:15 06 Dec 19

Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service

Kelly B.

10:33 03 Dec 19

Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.

Bev C.

15:48 28 Nov 19

Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.

Priscilla F.

12:52 28 Nov 19

As usual a warm and professional welcome. I find Bill and Ryan a pleasure to interact with. The winter service check was painless and completed in time quoted. And the cherry on the top was a wash and vacuum. Keep it up would highly recommend you business.

Nina P.

12:45 23 Nov 19

Great service all ways willing to help

Jane W.

13:28 21 Nov 19

All staff professional and friendly. Keeping my car serviced and recent MOT

Sara S.

11:32 14 Nov 19

Great customer service and very friendly assistants. cleaned the car after a service well pleased.

Jim A.

19:46 07 Nov 19

A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time

Amanda B.

22:04 30 Oct 19

I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.

Geoff P.

10:31 29 Oct 19

The service and customer care at Tracks is first class and I would recommend them to anyone

Jean T.

22:27 21 Oct 19

Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.

Caroline D.

17:36 16 Oct 19

We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry

Julie L.

07:47 15 Oct 19

I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!

Robert F.

10:01 11 Oct 19

My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍

Tim D.

20:04 07 Oct 19

My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much

Allison H.

10:45 05 Oct 19

I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.

Diana B.

19:49 22 Sep 19

Very friendly and efficient staff

Julie C.

20:16 20 Sep 19

I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!

Lisa T.

18:45 20 Sep 19

Staff very friendly and extremely helpful I had a issue with my car and the help was amazing

Tracy A.

16:39 20 Sep 19

As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.

Diane L.

18:45 18 Sep 19

Very friendly and helpful staff always get that personal touch would highly recommend.

Marlene H.

17:38 13 Sep 19

Always helpful and do anything to make my driving experience better

Ruby H.

11:26 11 Sep 19

Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU

Tim B.

15:49 09 Sep 19

My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.

Ann W.

10:23 07 Sep 19

As always efficient , polite and helpful. First class service.

Carlos R.

18:12 31 Aug 19

Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.

Elaine P.

10:12 31 Aug 19

Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!

Tom F.

10:11 23 Aug 19

Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.

Graham F.

22:05 22 Aug 19

I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you

Christine M.

11:26 20 Aug 19

Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class

Alex M.

09:45 16 Aug 19

excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.

Michael W.

09:39 16 Aug 19

very friendly and efficient. it feels more like a family run business than a dealership.

Susan R.

09:59 09 Aug 19

Staff at Taunton so helpful other garages should take a leaf out of their book nothing ever too much trouble

Graham C.

18:09 02 Aug 19

Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too

Jane S.

06:30 02 Aug 19

Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.

Julia D.

09:32 31 Jul 19

Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.Thank you to Tracks of Taunton for carrying out my service. Really nice and friendly people and a very efficient service given the current pandemic affecting everything and everyone.

Amanda M.

19:10 30 Jul 19

Excellent service. Thank you 😘

Judy B.

13:21 26 Jul 19

Friendly, helpful and informative staff, both in sales and the technical department

Kate E.

13:03 25 Jul 19

As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again

Martine G.

14:04 24 Jul 19

they are very helpful and friendly.

Sonia W.

15:01 22 Jul 19

Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.

Bev T.

17:21 19 Jul 19

Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman

Graham S.

13:41 15 Jul 19

Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience

Glo B.

10:01 13 Jul 19

very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car

Jamie S.

10:10 06 Jul 19

I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍

Veronica R.

10:39 05 Jul 19

Out of all my years of motoring, it is only in the last 3 years of using Tracks Exeter that I have enjoyed the best customer experience in terms of both sales and servicing. They are well run, knowledgeable, professional, efficient, friendly (especially Anita Hill and David Upton) , and fully deserve their award as the UK’s number one Suzuki dealer. I wouldn’t go anywhere else for my motors now - highly recommended!!

John C.

13:36 02 Jul 19

Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!

Natalie L.

20:11 01 Jul 19

My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.

Richard C.

18:15 01 Jul 19

Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁

Linda S.

09:35 26 Jun 19

As usual excellent Customer Service from all staff

John P.

19:51 22 Jun 19

Great garage, great staff,great customer service. Brilliant.

Alex S.

19:07 11 Jun 19

Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!

Suzanne E.

17:56 11 Jun 19

Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.

Mike S.

10:34 07 Jun 19

nice fast service as always

Caz M.

18:32 25 May 19

I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend

Ashley S.

10:06 21 May 19

I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!

Steve P.

09:10 20 May 19

Always friendly, good pricing.

Terry W.

16:03 14 May 19

Great customer service right from booking car in for service through to collecting car at the time specified.

Rachel L.

19:01 10 May 19

I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.

Beatrice W.

09:56 10 May 19

Very pleased with the service and staff were very efficient with my car thank you

Stuart S.

10:29 03 May 19

Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart

Andrew P.

11:02 02 May 19

They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.

Nikki Jayne M.

15:34 17 Apr 19

Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊

Shirley O.

16:36 16 Apr 19

Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored

Ralph B.

11:07 04 Apr 19

Very efficient and friendly staff at Taunton. Knowledgeable and helpful.

Emily H.

09:04 03 Apr 19

Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!

Christine Thoburn K.

08:57 03 Apr 19

As always, efficient and friendly service at Tracks, Exeter.

Patricia S.

10:56 26 Mar 19

We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.

Wayne S.

13:39 21 Mar 19

Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.

Robert C.

17:59 17 Mar 19

Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!

Frank L.

10:50 15 Mar 19

You could not better the service and the staff are helpful and very professional.

Angie O.

18:41 09 Mar 19

Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍

peter B.

14:53 06 Mar 19

Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.

Sarah C.

10:27 02 Mar 19

Great service as always. Thank you 😀

Lesley L.

16:49 28 Feb 19

Service,polite staff & people you feel able to trust.

Andrew H.

18:39 26 Feb 19

The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you

Adrian M.

15:11 23 Feb 19

I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.

Dot G.

14:20 22 Feb 19

Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man

Graham T.

13:28 20 Feb 19

Polite and informative staff. An excellent experience.

John Martin D.

15:06 19 Feb 19

All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.

Mike G.

20:20 16 Feb 19

just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.

Janie B.

18:45 14 Feb 19

Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.

Glenda M.

16:10 14 Feb 19

I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you

Tina P.

10:11 13 Feb 19

they are honest and realistic not like Bristol street motors

Deborah M.

19:43 12 Feb 19

Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!

Martin M.

22:13 10 Feb 19

Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!

Maria Bonnell S.

23:36 08 Feb 19

Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.

Angie R.

10:56 08 Feb 19

We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance

John M.

12:50 06 Feb 19

Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.

Heather L.

11:31 01 Feb 19

Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.

Shirley M.

20:06 19 Jan 19

Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.

Pat W.

12:01 18 Jan 19

excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.

Fiona S.

20:47 15 Jan 19

the service is good very helpful staff

John W.

12:33 15 Jan 19

If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.

Katie C.

11:09 12 Jan 19

I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time

Carol H.

10:38 12 Jan 19

Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.

Susan S.

14:45 10 Jan 19

Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.

Maria A.

13:56 09 Jan 19

Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)

Net-Net Requintina P.

13:52 07 Jan 19

Staff were very accommodating and friendly.. thank you jack

Stephen Spot W.

21:32 12 Dec 18

Very good service help full staff..

Cheryl R.

18:24 11 Dec 18

Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.

Steve W.

08:19 30 Nov 18

very helpful when ever I need it

Georgina S.

11:57 29 Nov 18

As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.

Christine L.

14:05 24 Nov 18

Staff are always excellent and nothing is too much trouble, great service as always.

Liam S.

23:08 23 Nov 18

Great service. Good customer care!

Alfred Cyril A.

12:59 19 Nov 18

I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !

Neville C.

09:45 08 Nov 18

First class service and staff very friendly and helpful and would highly recommend to all family and friends.

Sarah B.

10:35 07 Nov 18

I took my Vitara here for a service! Great service and friendly staff. Highly recommended.

John L.

21:25 01 Nov 18

Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.

William John H.

08:36 29 Oct 18

Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.

Alison S.

06:11 28 Oct 18

The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �

Jackie L.

18:50 24 Oct 18

Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always

Frances P.

16:59 24 Oct 18

Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!

Helen R.

15:13 20 Oct 18

I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!

Peter E.

11:28 20 Oct 18

Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter

Annie P.

17:59 19 Oct 18

Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .

Rosie G.

07:31 19 Oct 18

I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained

Vida B.

13:06 18 Oct 18

Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !

Stella M.

11:24 17 Oct 18

Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.

Roger B.

18:05 09 Oct 18