Customer Reviews
We pride ourselves on reputation and encourage our customers to review their car buying and servicing experience online to help other motorists find a local car dealer they can trust.
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Based on 733 reviews
Albert B.
10:56 27 Jun 22
very helpful and quick a good service thank you
Greg B.
14:47 21 Jun 22
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return.Great service! Well done Tracks Exeter.
Andrew M.
09:23 16 Jun 22
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
05:35 02 Jun 22
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
11:00 31 May 22
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
22:16 21 May 22
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
Fiona B.
12:49 14 May 22
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
12:34 06 May 22
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
20:01 14 Apr 22
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.Thank you Tracks!
Chris M.
13:26 12 Feb 22
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
15:52 08 Feb 22
Friendly fantastic service.
Christine L.
11:49 27 Jan 22
tracks taunton very friendly staff easy to book appointment to have car fixed kept updated
Patricia A.
10:42 12 Jan 22
They are professional and Anita Hill is absolutely lovely and very friendly nothing is to much trouble for her.
Ray L.
21:29 11 Jan 22
Outstanding service with superb attention by Jack Gardner....We now have 3 Suzukis from you and the service is brilliant....
Caroline S.
10:46 11 Jan 22
very pleasant helpful and quick.
Sue G.
19:57 15 Dec 21
Lovely people to deal especially Anita on Service and Jack in sales in Exeter
Phil W.
19:54 02 Dec 21
Just had my regular service at tracks Exeter, and they were, as always, excellent!I wish other car dealerships were as good as Exeter tracks!😊
Becky D.
07:40 27 Nov 21
I want to say what an amazing and brilliant customer service that tracks Suzuki offer as I've never been dealt with such dignity and and politeness. Will who is the motability customer service goes out of his way to make sure that your visit is such a amazing and relaxing as soon as you walk in the door and the same with all the other members of the team. I would like to recommend them wholeheartedly and also they also go out the way to help members of your family as well. So if are looking for customer satisfaction Tracks Suzuki is amazing for it so please keep.them.in mind when looking for your next car.Becky Downie Motability Customer
Claire H.
09:40 20 Nov 21
As always, Tracks Exeter provided a brilliant service, with extremely professional, efficient and friendly staff. Thank you
Lucas Y.
11:23 27 Oct 21
Service was quick, front team very polite and helpful. Overall a very pleasant experience there. Would recommend them indeed.
Samantha C.
18:25 16 Oct 21
super pleased with our new purchase although not a Suzuki after care package and service plan are very good.Jack was super helpful, answered all our questions, didn't make us feel rushed or under pressure to buy even when his next clients had arrived.he even delivered the car to us when it was ready on his way home.Would definitely recommend these guys especially Jack 🚗 and would buy from here again 👍🏼
Jackie B.
14:33 01 Aug 21
Excellent service. I arrived very early for a booked annual service, due to the holiday traffic on the A30, and they done the service straight away.
Joan G.
10:52 10 Jul 21
Had our annual service and MOT for our Suzuki at Tracks, Exeter. Great service and an unplanned brake pad change accommodated in a timely fashion. We had the usual personal welcome. After 20 or 21 years with them we almost feel they are part of the family. It has always been a pleasure dealing with them for new and secondhand car purchases and subsequent maintenance. It is a service that is worth a lot.
Steve H.
09:50 29 Jun 21
I took my vitara to Taunton for a 2-month check. Received excellent service from the service department and was treated as a person not a number, it is good to see old-fashioned customer service. Keep up the good work, you deserve to do well.
Thomas S.
13:25 26 Jun 21
good service and very nice staff
Jonathan B.
16:30 29 May 21
Love the personal service at Tracks it’s like good old fashioned customer service which is craved and often never delivered! Doesn’t matter whether it’s sales, servicing or parts the service is great! There is no hard sell with the sales team which is much appreciated! Now on car 2 from tracks and can’t see me going very far when I want car 3!! Special thanks again to Mel! Great to buy from you again! Thank you!
Anna C.
13:34 28 May 21
Good service department, friendly and efficient .
Valerie W.
11:45 21 May 21
Great Customer Service go beyond any expections. Seven years of professionalism WELL DONE. Thank you Barry (Robinson)
Col R.
12:21 28 Apr 21
Extremely pleasant and helpful staff. Above and beyond
Steve H.
10:39 08 Apr 21
Great customer service from a very efficient hard working team
Jeff N.
20:06 09 Mar 21
Great team so professional ,you can trust them to do what's best for you and your car ,what more could you ask for
Caroline R.
11:04 04 Mar 21
Great customer service, polite , friendly and efficient. Highly recommend.
Brian S.
14:53 25 Feb 21
Friendly but professional Service Adviser and all work carried out to Suzuki standards. I had the use of a courtesy car but after chatting to my Service Adviser he told me of a nice walk nearby where I could walk along by the Exeter Canal, this turned out to be very nice. My car was washed and hoovered out before it was handed back, so what else can I say apart from hopefully by the time that next year's service comes around the Double Locks Pub will be open and I can sit and enjoy a nice coffee by the Canal.
Steve G.
12:29 20 Feb 21
Top service and m o t as usual highly rate this company
Carol Ann B.
11:05 19 Feb 21
MOT & Service department do excellent work. All departments always provide excellent customer focussed services, and always helpful.
Angela S.
16:38 13 Feb 21
Excellent customer care very helpful staff. Nothing is to much trouble very. Friendly. mot and servicing excellent they even clean your car fantastic. Thank you tracks of Exeter
Hazel P.
23:53 02 Feb 21
Very efficient and pleasant staff
Lenny W.
13:42 02 Feb 21
Everything,nothing is to much trouble
Betty W.
12:25 29 Jan 21
They give a first class service and are always obliging and helpful especially in these difficult times.
Ian M.
10:32 23 Jan 21
excellent service (as usual), good social distancing measure and friendly service 5*
Maria C.
12:02 22 Jan 21
Yes a lovely clean covid safe area to wait.Always happy to help.
Angela C.
12:22 07 Jan 21
Always very helpful. Great service every visit
Lenny W.
17:39 05 Jan 21
They can’t do enough for you, and are always wanting to make things work
Peter M.
18:46 18 Dec 20
An excellent reception, actual service and final presentation of my vehicle after tretment. David Upton is one of the best Customer focussed people working at Tracks. Nothing is too much trouble. He should be the employee of the year every year. I have been dealing with him for the last 10 years and he excels every time.Peter Millett,Dawlish
Marilyn B.
17:26 15 Dec 20
Good customer service they help wherever they can.
Sharon W.
12:51 28 Nov 20
Excellent customer service. Never pushy when enquiring about new car or additions.
Lubomir D.
13:43 27 Nov 20
Excellent customer care, very good COVID secure measures
Neil P.
08:37 05 Nov 20
I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.
Helen T.
08:01 01 Nov 20
Excellent customer service. Able to telephone them for advice and actually speak to an informed member of staff rather than a group call center providing limited help.
Paula M.
12:42 23 Oct 20
I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.
Kevin L.
20:13 18 Oct 20
Well looked after good communication very polite
William H.
12:52 17 Oct 20
Excellent friendly service
Jill B.
16:07 16 Oct 20
Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.
Sheila S.
08:35 10 Sep 20
My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.
Trevor J.
10:17 04 Sep 20
Always an above and beyond service 11/10
John W.
08:17 26 Aug 20
Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.
Matthew D.
17:13 22 Aug 20
Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.
Ricky J.
19:16 18 Aug 20
tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍
Anneka AJ C.
08:30 18 Aug 20
The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁
Amy J.
20:58 15 Aug 20
Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.
Michael E.
09:59 11 Aug 20
Good customer service and above all friendly people unlike some showrooms that I have visited in the past
ClareandSimon M.
09:48 11 Aug 20
A big thank you to Ryan and the team @ Blagdon Hill, Taunton for making our purchase and handover of our new SX4 SZ5 last week run so smoothly - we are loving it 😀👍
Brian H.
10:17 07 Aug 20
Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌
Sandy P.
18:34 06 Aug 20
We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.
Michael S.
09:48 30 Jul 20
Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.
Luke A.
08:13 26 Jul 20
Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.
LouiseandRobert M.
16:10 21 Jul 20
Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.
Wendy A.
07:50 17 Jul 20
Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍May 22Had my car serviced yesterday & as already great friendly service. Highly recommend Tracks & I love my Suzuki Swift Sport 😀😀
Salvador C.
09:28 16 Jul 20
Exelent Service! friendly and efficient
Pat C.
08:40 15 Jul 20
We first visited Tracks Suzuki of Taunton last week, just looking, we liked what we saw, both the manager and Ryan were very friendly and welcoming. Ryan listened to what we wanted and soon offered us a test drive, we loved it.The service was fantastic, registering the vehicle arranging the tax etc. Very happy with the whole experience, big THANK YOU to Ryan
Gill C.
17:01 09 Jul 20
My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks
Sophie O.
14:17 03 Jul 20
Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.
Prue R.
09:56 03 Jul 20
Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!
Hannah S.
16:16 02 Jul 20
Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.
Joan W.
08:49 25 Jun 20
All the sales & servicing department are excellent
Megan W.
08:31 20 Jun 20
We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.
Jacqueline M.
11:38 19 Jun 20
Best customer service I have ever had
Dave R.
09:53 16 Jun 20
After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!
John S.
10:01 12 Jun 20
The sales and after sales service has been excellent.
Claire H.
17:56 05 Jun 20
Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.
Dave R.
17:14 04 Jun 20
Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!
Chris B.
09:35 04 Jun 20
fast efficient service and all done in a environment that is difficult at the moment . Well done all of the staff at Tracks
Barry E.
16:08 03 Jun 20
This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,
Lucien C.
08:45 02 Jun 20
Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.
Jo R.
11:07 30 May 20
Car MOT and service yesterday. Relieved to experience showroom and staff well equipped and protected under new regulations. Brilliant customer service as always. Big thank you to Tracks Exeter - see you next year!
Paul H.
12:39 23 May 20
I have my car serviced that's 2-weeks ago very good very good job
Zannah M.
09:32 19 May 20
I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!
Brian F.
10:52 24 Mar 20
Excellent and quick service every time
David T.
13:29 15 Mar 20
My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.
Helen B.
12:07 10 Mar 20
Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.
Alan T.
12:27 04 Mar 20
Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!
Paula H.
19:24 03 Mar 20
Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀
Norman A.
13:39 25 Feb 20
Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.
Sharon O.
09:19 21 Feb 20
Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.
Sharon M.
20:00 17 Feb 20
Courteous, professional, welcoming and efficient. I am a busy nurse and really appreciate a company that does what it says. My recent service was straightforward and I even had time to revise in comfort with plenty to drink whilst waiting.Love the atmosphere here and the banter, thank you.
Victoria B.
11:27 15 Feb 20
I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.
Leah O.
14:01 12 Feb 20
I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!
Jean T.
08:57 12 Feb 20
just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.
Jennifer P.
12:35 11 Feb 20
Excellent service over the last 27 years, wouldn’t go anywhere else.
Scotty H.
20:27 07 Feb 20
Straight forward friendly service
Vassilis S.
23:04 05 Feb 20
Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.
David L.
15:19 05 Feb 20
On time, efficient service, cheerful staff & a courtesy car-what more do you want?
Mike G.
12:00 28 Jan 20
Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.
Kath B.
10:32 28 Jan 20
I bought my Vitara over the phone last year. 😱 First time ever, and needed a car QUICKLY! 4 days later, and Tracks delivered an immaculate motor to my doorstep, after I placed my trust in them to do so. I've just taken the car back for its 1st service, and couldn't have been more pleased. Efficient, professional, reliable, courteous service. Thank you Tracks. From a delighted customer. Well worth the journey from North Cornwall.
terry S.
10:15 28 Jan 20
Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.
Jenny G.
14:13 26 Jan 20
Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.
Cameron C.
16:09 19 Jan 20
Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗
James F.
12:26 17 Jan 20
I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.
Rachel P.
10:39 17 Jan 20
Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.
ChrisnJohn M.
11:14 15 Jan 20
All the staff greeted us when we got there, were very helpful. Highly recommended.
Daisy W.
13:55 11 Jan 20
I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.
Irene Blacklaw C.
08:40 11 Jan 20
Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.
Bel D.
19:55 06 Jan 20
Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!
Aidan P.
10:49 03 Jan 20
Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗
Barbara J.
09:13 02 Jan 20
Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!
Jayden N.
21:10 29 Dec 19
Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.
Chris P.
15:31 20 Dec 19
Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble
Hayley P.
19:18 09 Dec 19
Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁
Liz D.
20:38 07 Dec 19
Excellent personal service. They arrange all the services etc. Highly recommend them.
Glynis H.
09:47 07 Dec 19
This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.
Dennis L.
12:15 06 Dec 19
Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service
Kelly B.
10:33 03 Dec 19
Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.
Bev C.
15:48 28 Nov 19
Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.
Priscilla F.
12:52 28 Nov 19
As usual a warm and professional welcome. I find Bill and Ryan a pleasure to interact with. The winter service check was painless and completed in time quoted. And the cherry on the top was a wash and vacuum. Keep it up would highly recommend you business.
Nina P.
12:45 23 Nov 19
Great service all ways willing to help
Jane W.
13:28 21 Nov 19
All staff professional and friendly. Keeping my car serviced and recent MOT
Sara S.
11:32 14 Nov 19
Great customer service and very friendly assistants. cleaned the car after a service well pleased.
Jim A.
19:46 07 Nov 19
A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time
Amanda B.
22:04 30 Oct 19
I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.
Geoff P.
10:31 29 Oct 19
The service and customer care at Tracks is first class and I would recommend them to anyone
Jean T.
22:27 21 Oct 19
Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.
Caroline D.
17:36 16 Oct 19
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Julie L.
07:47 15 Oct 19
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
Robert F.
10:01 11 Oct 19
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
Tim D.
20:04 07 Oct 19
My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much
Allison H.
10:45 05 Oct 19
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
Diana B.
19:49 22 Sep 19
Very friendly and efficient staff
Julie C.
20:16 20 Sep 19
I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!
Lisa T.
18:45 20 Sep 19
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
Tracy A.
16:39 20 Sep 19
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
Diane L.
18:45 18 Sep 19
Very friendly and helpful staff always get that personal touch would highly recommend.
Marlene H.
17:38 13 Sep 19
Always helpful and do anything to make my driving experience better
Ruby H.
11:26 11 Sep 19
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
Tim B.
15:49 09 Sep 19
My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.
Ann W.
10:23 07 Sep 19
As always efficient , polite and helpful. First class service.
Carlos R.
18:12 31 Aug 19
Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.
Elaine P.
10:12 31 Aug 19
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Tom F.
10:11 23 Aug 19
Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.
Graham F.
22:05 22 Aug 19
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Christine M.
11:26 20 Aug 19
Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class
Alex M.
09:45 16 Aug 19
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
Michael W.
09:39 16 Aug 19
very friendly and efficient. it feels more like a family run business than a dealership.
Susan R.
09:59 09 Aug 19
Staff at Taunton so helpful other garages should take a leaf out of their book nothing ever too much trouble
Graham C.
18:09 02 Aug 19
Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too
Jane S.
06:30 02 Aug 19
Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.
Julia D.
09:32 31 Jul 19
Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.Thank you to Tracks of Taunton for carrying out my service. Really nice and friendly people and a very efficient service given the current pandemic affecting everything and everyone.
Amanda M.
19:10 30 Jul 19
Excellent service. Thank you 😘
Judy B.
13:21 26 Jul 19
Friendly, helpful and informative staff, both in sales and the technical department
Kate E.
13:03 25 Jul 19
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
Martine G.
14:04 24 Jul 19
they are very helpful and friendly.
Sonia W.
15:01 22 Jul 19
Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.
Bev T.
17:21 19 Jul 19
Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman
Graham S.
13:41 15 Jul 19
Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience
Glo B.
10:01 13 Jul 19
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
Jamie S.
10:10 06 Jul 19
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Veronica R.
10:39 05 Jul 19
Out of all my years of motoring, it is only in the last 3 years of using Tracks Exeter that I have enjoyed the best customer experience in terms of both sales and servicing. They are well run, knowledgeable, professional, efficient, friendly (especially Anita Hill and David Upton) , and fully deserve their award as the UK’s number one Suzuki dealer. I wouldn’t go anywhere else for my motors now - highly recommended!!
John C.
13:36 02 Jul 19
Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!
Natalie L.
20:11 01 Jul 19
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Richard C.
18:15 01 Jul 19
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
Linda S.
09:35 26 Jun 19
As usual excellent Customer Service from all staff
John P.
19:51 22 Jun 19
Great garage, great staff,great customer service. Brilliant.
Alex S.
19:07 11 Jun 19
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Suzanne E.
17:56 11 Jun 19
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Mike S.
10:34 07 Jun 19
nice fast service as always
Caz M.
18:32 25 May 19
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Ashley S.
10:06 21 May 19
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Steve P.
09:10 20 May 19
Always friendly, good pricing.
Terry W.
16:03 14 May 19
Great customer service right from booking car in for service through to collecting car at the time specified.
Rachel L.
19:01 10 May 19
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Beatrice W.
09:56 10 May 19
Very pleased with the service and staff were very efficient with my car thank you
Stuart S.
10:29 03 May 19
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
Andrew P.
11:02 02 May 19
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
Nikki Jayne M.
15:34 17 Apr 19
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Shirley O.
16:36 16 Apr 19
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Ralph B.
11:07 04 Apr 19
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Emily H.
09:04 03 Apr 19
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn K.
08:57 03 Apr 19
As always, efficient and friendly service at Tracks, Exeter.
Patricia S.
10:56 26 Mar 19
We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.
Wayne S.
13:39 21 Mar 19
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
Robert C.
17:59 17 Mar 19
Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!
Frank L.
10:50 15 Mar 19
You could not better the service and the staff are helpful and very professional.
Angie O.
18:41 09 Mar 19
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
peter B.
14:53 06 Mar 19
Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.
Sarah C.
10:27 02 Mar 19
Great service as always. Thank you 😀
Lesley L.
16:49 28 Feb 19
Service,polite staff & people you feel able to trust.
Andrew H.
18:39 26 Feb 19
The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you
Adrian M.
15:11 23 Feb 19
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Dot G.
14:20 22 Feb 19
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Graham T.
13:28 20 Feb 19
Polite and informative staff. An excellent experience.
John Martin D.
15:06 19 Feb 19
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
Mike G.
20:20 16 Feb 19
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Janie B.
18:45 14 Feb 19
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
Glenda M.
16:10 14 Feb 19
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Tina P.
10:11 13 Feb 19
they are honest and realistic not like Bristol street motors
Deborah M.
19:43 12 Feb 19
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Martin M.
22:13 10 Feb 19
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell S.
23:36 08 Feb 19
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
Angie R.
10:56 08 Feb 19
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
John M.
12:50 06 Feb 19
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Heather L.
11:31 01 Feb 19
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Shirley M.
20:06 19 Jan 19
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
Pat W.
12:01 18 Jan 19
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Fiona S.
20:47 15 Jan 19
the service is good very helpful staff
John W.
12:33 15 Jan 19
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
Katie C.
11:09 12 Jan 19
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Carol H.
10:38 12 Jan 19
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Susan S.
14:45 10 Jan 19
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Maria A.
13:56 09 Jan 19
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina P.
13:52 07 Jan 19
Staff were very accommodating and friendly.. thank you jack
Stephen Spot W.
21:32 12 Dec 18
Very good service help full staff..
Cheryl R.
18:24 11 Dec 18
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Steve W.
08:19 30 Nov 18
very helpful when ever I need it
Georgina S.
11:57 29 Nov 18
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Christine L.
14:05 24 Nov 18
Staff are always excellent and nothing is too much trouble, great service as always.
Liam S.
23:08 23 Nov 18
Great service. Good customer care!
Alfred Cyril A.
12:59 19 Nov 18
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
Neville C.
09:45 08 Nov 18
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Sarah B.
10:35 07 Nov 18
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
John L.
21:25 01 Nov 18
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
William John H.
08:36 29 Oct 18
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
Alison S.
06:11 28 Oct 18
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Jackie L.
18:50 24 Oct 18
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Frances P.
16:59 24 Oct 18
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
Helen R.
15:13 20 Oct 18
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Peter E.
11:28 20 Oct 18
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Annie P.
17:59 19 Oct 18
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
Rosie G.
07:31 19 Oct 18
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Vida B.
13:06 18 Oct 18
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Stella M.
11:24 17 Oct 18
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
Roger B.
18:05 09 Oct 18
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Amy B.
16:04 06 Oct 18
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Viv B.
09:05 06 Oct 18
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Heather C.
22:28 05 Oct 18
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
Alice H.
14:27 04 Oct 18
polite and reliable service,very professional sales service
Marion B.
13:41 03 Oct 18
Helpful, polite and accommodating...from sales to aftersales...very professional....
Kelli Alexandra W.
12:48 02 Oct 18
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Melanie M.
15:34 26 Sep 18
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Evan W.
04:01 26 Sep 18
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
John W.
08:32 25 Sep 18
1st class service alround
Shelley H.
09:51 22 Sep 18
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee B.
23:13 16 Sep 18
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Alan S.
13:44 15 Sep 18
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Emma D.
16:42 13 Sep 18
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Angie WolfLady F.
21:53 12 Sep 18
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
Suzanne G.
10:43 08 Sep 18
They are such a good team alway very helpful Andy as always did a good job 10/10
Diana F.
16:32 06 Sep 18
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Craig H.
16:32 05 Sep 18
Great service and excellent prices!
Angela B.
09:31 31 Aug 18
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Rob J.
08:41 29 Aug 18
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
Lucy S.
13:59 26 Aug 18
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane D.
05:55 18 Aug 18
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Wendy C.
11:01 04 Aug 18
Good customer service, friendly and knowledgable
Theresa G.
19:30 26 Jul 18
Excellent service, car was collected from and returned to my home beautifully valleted.
Pip J.
10:37 09 Jul 18
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Shirley L.
20:21 04 Jul 18
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
Natalie Wickenden P.
09:43 26 Jun 18
Great service as usual. Kept informed and end up with a clean car to boot!
Peter C.
11:00 16 Jun 18
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Kieran Mark H.
18:03 13 Jun 18
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Su L.
22:02 08 Jun 18
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Jayne F.
15:49 04 Jun 18
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Tuckerman M.
10:00 02 Jun 18
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
Marina B.
19:40 25 May 18
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Pamela C.
13:34 25 May 18
Wonderful people and most helpful, help in more ways than one
Penny W.
11:57 22 May 18
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
Lin D.
16:03 18 May 18
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Gerry B.
13:07 18 May 18