Privacy Policy

The Tracks of Exeter Ltd Privacy Policy was updated on 10^th December 2017.

Your privacy is important to Tracks of Exeter Ltd or “Tracks”. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarise yourself with our privacy practises and let us know if you have any questions.

Collecting personal information

We may collect, store and use the following kinds of personal information:

Information that you provide to us when you contact us online, including your name, telephone number, email address, vehicle information (registration number) and employment details;
Information that you provide to us when driving our vehicles, including your driving license (name and address), telephone number and email address;
Information relating to any purchases you make of our goods or services.

Using personal information

Personal data we receive will be used for the purposes it was provided, including:

Meet the terms of your order;
Enable your use of the services available on our website;
Send statements, invoices and payment reminders to you, and collect payments from you;
Send you vehicle maintenance reminders, product information updates, marketing and for sales tracking purposes;
Contact you to measure and improve our service levels;
Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).

Disclosing personal information

We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so, including the Driver and Vehicle Licensing Agency, Pinewood Technologies Ltd, ITC Compliance Ltd, Experian PLC, Suzuki GB PLC, Alchemy Systems Ltd. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)
We may disclose your personal information to any member of our group of companies where it would be reasonable to do so, including The AA, Suzuki Financial Services Ltd, Lex Autolease Ltd, MotoNovo Finance, Suzuki Insurance, Car Care Plan, Paintseal Europe Ltd, Motability, the Department of Working Pensions. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)
We may be legally obliged to disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk;
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.

Security of personal information

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal data you provide on our secure password- and firewall-protected servers and in an enclosed locked facility.

Your rights

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request.
Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
We may withhold personal information that you request to the extent permitted by law.
If you instruct us to no longer process your personal data we will do so as quickly as possible.
If you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible.
If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible.

Cookies

The Tracks website, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent the Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat the identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
We also use cookies and other technologies to remember personal information when you use our website and online services. Our goal in these cases is to make your experience with Tracks more convenient and personal. For example, knowing someone using your computer or device has shopped a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalise your operating system and provide you with better customer service.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Tracks website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

ICO Registration

We are registered as a data controller with the Information Commissioner’s Office and our registration number is: 24790825

Data Protection Officer

Any Data Protection issues can be directed to info@trackssuzuki.co.uk or Tracks of Exeter Ltd, Alphinbrook Road, Marsh Barton, Exeter, Devon, EX2 8QF.

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Tracks Suzuki

4.9

Based on 726 reviews

Carlos R.

18:12 31 Aug 19

Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.

Carol H.

10:38 12 Jan 19

Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.

Andy M.

14:11 24 Feb 16

I bought a Suzuki Jimny from Tracks Exeter over 5 years ago. I've still got it and it's been serviced and looked after by Tracks all the time. I've only ever had excellent service. I would thoroughly recommend them to anyone.

Paula H.

19:24 03 Mar 20

Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀

Michael W.

09:39 16 Aug 19

very friendly and efficient. it feels more like a family run business than a dealership.

Graham F.

22:05 22 Aug 19

I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you

Kelli Alexandra W.

12:48 02 Oct 18

Always very welcoming and friendly , excellent service and care :) 5 out of 5

Eric L.

09:36 20 Dec 17

With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.

Luke A.

08:13 26 Jul 20

Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.

Rosie R.

11:34 17 Dec 17

The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks

Sophie O.

14:17 03 Jul 20

Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.

Caroline D.

17:36 16 Oct 19

We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry

Jane W.

10:52 05 Dec 17

The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��

Sarah B.

10:35 07 Nov 18

I took my Vitara here for a service! Great service and friendly staff. Highly recommended.

Alison H.

09:20 19 Aug 17

Thanks Dave your my hero, outstanding customer service

Dot G.

14:20 22 Feb 19

Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man

Salvador C.

09:28 16 Jul 20

Exelent Service! friendly and efficient

Jamie S.

10:10 06 Jul 19

I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍

Shelley H.

09:51 22 Sep 18

Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.

John W.

08:17 26 Aug 20

Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.

Dawn C.

02:39 10 May 18

Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .

Leah O.

14:01 12 Feb 20

I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!

Steve C.

22:27 01 May 18

friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)

Teresa Lock - M.

18:48 14 Apr 18

Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks

Shirley O.

16:36 16 Apr 19

Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored

Dave R.

17:14 04 Jun 20

Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!

John S.

10:01 12 Jun 20

The sales and after sales service has been excellent.

Will P.

13:44 05 Apr 18

This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.

Ricky J.

19:16 18 Aug 20

tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍

Eric T.

12:13 16 Dec 17

It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose

Emma D.

16:42 13 Sep 18

Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.

Michael E.

09:59 11 Aug 20

Good customer service and above all friendly people unlike some showrooms that I have visited in the past

Natalie L.

20:11 01 Jul 19

My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.

Patricia S.

10:56 26 Mar 19

We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.

Rachel Jane D.

05:55 18 Aug 18

Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!

Kirsty M.

16:52 08 Dec 16

Would highly recommend Tracks of Taunton! I picked up my swift sport yesterday and couldn't be happier with the service I received from Ryan! Nothing was too much trouble and he made it an enjoyable experience - it really was worth the 2 hour journey! I can not recommend them enough and they would definitely be my first choice of Suzuki garage in the future!!

Anneka AJ C.

08:30 18 Aug 20

The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁

William H.

12:52 17 Oct 20

Excellent friendly service

Brian H.

16:07 15 Dec 17

Excellent service as always �, lovely friendly staff. �

Paul F.

16:06 28 Jun 16

Barry E.

16:08 03 Jun 20

This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,

Vida B.

13:06 18 Oct 18

Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !

John Martin D.

15:06 19 Feb 19

All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.

Mike G.

12:21 26 Oct 16

Very good dealer, had my partners Swift serviced yesterday, as usual polite, quick and efficient service, would recommend this dealer to anyone.

Jane W.

13:28 21 Nov 19

All staff professional and friendly. Keeping my car serviced and recent MOT

Christine L.

14:05 24 Nov 18

Staff are always excellent and nothing is too much trouble, great service as always.

Sara S.

11:32 14 Nov 19

Great customer service and very friendly assistants. cleaned the car after a service well pleased.

Maria R.

10:52 25 Apr 18

Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!

Barry U.

13:10 23 Sep 16

Just picked up my used Suzuki Cross from Tracks at Taunton. Ryan made the change over so easy and he was so friendly. Can`t praise him or Tracks high enough. The car was polished to perfection both inside and out. Well done Ryan and Tracks and a great big thank you

Stephen Spot W.

21:32 12 Dec 18

Very good service help full staff..

James F.

12:26 17 Jan 20

I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.

Sonia W.

15:01 22 Jul 19

Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.

Steph T.

18:30 07 Nov 17

Always had fantastic service from Tracks Exeter. Had my service done yesterday, dealt with Anita. Lovely lady. All went smooth and no problems and my car looks nice and sparkly again! Thanks guys! ��

Shannon C.

09:30 13 Apr 18

Christine S.

18:35 20 Jun 19

I couldn’t recommend Tracks in Exeter more, Mel, Jack and Craig went above and beyond to get my Suzuki Swift Sport ready in super quick time, I absolutely love her and thanks to Jacks input she looks stunning ♥️

Christine M.

11:26 20 Aug 19

Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class

Kelly B.

10:33 03 Dec 19

Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.

Martin M.

22:13 10 Feb 19

Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!

Alfred Cyril A.

12:59 19 Nov 18

I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !

Lucy S.

09:43 14 Sep 19

excellent customer service prompt/early with the servicevery friendly and helpful team

John M.

12:50 06 Feb 19

Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.

Ray S.

09:56 21 Dec 17

Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!

Frances P.

16:59 24 Oct 18

Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!

Lucien C.

08:45 02 Jun 20

Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.

Sam C.

19:21 23 Apr 18

A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys

Glo B.

10:01 13 Jul 19

very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car

ChrisnJohn M.

11:14 15 Jan 20

All the staff greeted us when we got there, were very helpful. Highly recommended.

Natalie Wickenden P.

09:43 26 Jun 18

Great service as usual. Kept informed and end up with a clean car to boot!

Neil P.

08:37 05 Nov 20

I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.

Lin D.

16:03 18 May 18

I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!

Jenny G.

14:13 26 Jan 20

Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.

Tina H.

20:39 15 Mar 18

As always excellent service can not be faulted !!!! Thank you .

Matthew D.

17:13 22 Aug 20

Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.

Christopher G.

09:57 15 Jun 16

I have bought 4 brand new cars over the last few year's from Tracks of Exeter and I can only speak very highly on the service that has been given to me. Graham Tooththe sales manager whom I saw on each occasion when buying a brand new car did his job exceptionally well for me and should I buy another new Suzuki in the future I will seek his services. p.s the car is a dream, very pleased with it.

Roger B.

18:05 09 Oct 18

fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.

Geoff P.

10:31 29 Oct 19

The service and customer care at Tracks is first class and I would recommend them to anyone

Gaynor E.

12:47 13 May 16

Bought a brand new Suzuki vitara the other day absolute dream of a car can't thank Alec Scott enough great sales guy and explained everything

Rachel C.

10:39 17 Jan 20

Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.

Alice H.

14:27 04 Oct 18

polite and reliable service,very professional sales service

Ann P.

19:18 01 Jul 17

The customer service is outstanding. I have bought 4 cars over a few years and everyone has always been friendly and helpful .It is like visiting friends , I would recommend TRACKS ,Exeter to anyone wanting a car .�

Annie P.

17:59 19 Oct 18

Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .

Julie L.

07:47 15 Oct 19

I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!

Neville C.

09:45 08 Nov 18

First class service and staff very friendly and helpful and would highly recommend to all family and friends.

Penny W.

11:57 22 May 18

Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!

John G.

21:10 16 Apr 16

Fantastic service from the team of dedicated staff at tracks

Brian H.

10:17 07 Aug 20

Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌

Chelsea P.

11:05 09 Jan 18

David D.

16:06 13 Jan 17

David DouaeAbout 12 months ago I brought my 1st Suzuki swift and have not regretted it .Because Suzuki is'nt a big Japanpse name like Toyota or Nissan etc .But don't let that you stop from going to tracks .Because the service you get is great and also it a family business which was so important to me has there is'nt many family business around now a days I took my swift in for it service and its 2nd mot ,also because I took out a service plan the year before I never had to pay for the service or mot in one lump sum The service is great from all the staff and I wish them all the best for the future has a Suzuki dealer in Exeter and Tauton

Stella M.

11:24 17 Oct 18

Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.

Jennifer H.

18:18 15 Dec 17

Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!

Pamela C.

13:34 25 May 18

Wonderful people and most helpful, help in more ways than one

Sue S.

18:04 19 Dec 17

Tracks Suzuki customer service .... priceless ��

Bel D.

19:55 06 Jan 20

Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!

Kelly D.

10:53 15 Feb 16

Absolutely fantastic customer service, I bought my car through jack who was extremely helpful. I would definitely recommend to anybody looking to buy a car that they buy a car from tracks. Lovely people and great cars :)

Charles W.

20:10 20 Dec 17

A friendly and efficient Suzuki dealership.

Liam S.

23:08 23 Nov 18

Great service. Good customer care!

Daisy W.

13:55 11 Jan 20

I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.

Naomi de V.

22:56 02 Mar 17

I was really impressed with the excellent customer service I received from Ryan King at Tracks of Taunton. From the test drive till the day I collected my car, Suzuki Swift Sport, Ryan was absolutely outstanding with his approach towards me as a client. Always professional, knowledgeable, friendly, very patient and easy to talk to. Thank you Ryan!!! Jacek Minkowski (Tiverton)

Helen B.

12:07 10 Mar 20

Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.

Andrew T.

14:40 10 Dec 18

Good company and very helpful

Alex S.

15:55 08 Sep 16

Just picked up my new Vitara and I absolutely love it, This is the second Suzuki we have bought from Tracks in Exeter and the service was outstanding, they couldn't do enough for us, great Cars, great service and great value our sales man Graham was amazing I recommend them to everyone

Simon B.

20:18 19 Nov 14

Diane L.

18:45 18 Sep 19

Very friendly and helpful staff always get that personal touch would highly recommend.

Allison H.

10:45 05 Oct 19

I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.

Jason D.

14:04 01 Jan 18

Purchased a beautiful Suzuki Swift for my daughter 18 months ago from Ryan King and the team at the Taunton branch. Great service from everyone there and superb value for the car we got, so ended up buying another before Christmas 2017 from Ryan and the team for my son. This time a new Swift with black alloys and the accessory pack, the car looks fantastic and my son is so pleased. Great value and service again so well done Taunton team!

Jim A.

19:46 07 Nov 19

A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time

Paul H.

12:39 23 May 20

I have my car serviced that's 2-weeks ago very good very good job

Steve W.

08:19 30 Nov 18

very helpful when ever I need it

Angela O.

17:48 01 Nov 16

I've had two cars now from Tracks and have always received really good service . The staff are all very friendly and helpful. I've just had my Swift serviced and as I work in Exeter they picked it up from my place of work and delivered it back with no inconvenience to me. I would highly recommend Tracks to anyone looking for a new or used car.

Barbara C.

15:09 21 Feb 18

Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.

Patrick M.

14:22 03 May 18

I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.

Fiona J.

18:49 20 Dec 17

I have had Suzukis for 30 years now and the last 2 from Tracks. I like the straight forward sales with no bull. I looked at a different vehicle at another local garage and lost 2 and half hours of my life listening to a load of sales patter with the price going up and up, to then be knocked down as if I was getting a good deal. Put me right off!Everything seems to go smoothly and easily at Tracks. Great service team too! Your coffee is better too! Well done on winning. � Have a great Christmas and New Year.

Pat M.

12:23 20 Dec 17

Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.

Tim D.

20:04 07 Oct 19

My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much

Julie Hazel S.

14:45 17 Jan 19

Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)

Helen R.

17:12 20 Dec 17

Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.

Peter C.

11:00 16 Jun 18

Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .

David S.

10:35 25 Sep 19

yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter

Gill C.

17:01 09 Jul 20

My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks

Alan T.

12:27 04 Mar 20

Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!

Diane H.

12:30 06 May 18

Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)

James B.

12:18 26 May 17

Brilliant customer service, polite friendly staff and free coffee or tea.

Suzanne E.

17:56 11 Jun 19

Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.

Angela S.

10:35 22 Feb 18

Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.

Dave E.

19:51 15 Dec 17

Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.

Jenny M.

07:17 21 Jul 19

Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.

Gabrielle C.

08:25 11 Nov 17

My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.

Denise R.

19:02 07 Sep 16

we always go back here to have my car service and we are always look after so well would not go anywhere else and we come from Plymouth that's how good the service is here

Amy C.

20:58 15 Aug 20

Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.

Chris P.

15:31 20 Dec 19

Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble

ClareandSimon M.

09:48 11 Aug 20

A big thank you to Ryan and the team @ Blagdon Hill, Taunton for making our purchase and handover of our new SX4 SZ5 last week run so smoothly - we are loving it 😀👍

Claire M.

11:19 07 Nov 18

Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.

Lynne P.

10:49 06 Mar 18

Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased

Jo Shepherd I.

13:06 25 May 17

Tracks Suzuki Taunton Ryan was amazing so were all the staff

Rachel K.

07:08 24 Aug 19

Fantastic Garage , very friendly & helpful staff. Very swift & easy transaction.Ryan was very thorough in going through the details /functions of the car , nothing was to much trouble . A pleasure to do business with , highly recommended. Thank you for everything, loving my new wheels 👍

Rob J.

08:41 29 Aug 18

Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!

David J.

09:39 19 Oct 18

The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.

Cheryl R.

15:10 05 Jul 18

Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.

Justin L.

18:05 01 May 18

Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations

Angy R.

18:41 15 Dec 17

Having purchased my 1st Suzuki 10 years ago from Exeter Tracks and in need of an upgrade,I knew there was no other place to go,where I would receive the best customer service.So after visiting Graham and his team I am now looking foward to collecting my new Suzuki Swift.Such an easy buying process I have no hesitation in recommending Suzuki. My old car was so reliable I'm feeling sad to see it go but looking forward to a really great new car.Thank you so much .

Peter E.

11:28 20 Oct 18

Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter

Mike G.

12:00 28 Jan 20

Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.

Sarah C.

10:27 02 Mar 19

Great service as always. Thank you 😀

Wayne S.

13:39 21 Mar 19

Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.

Tim B.

15:49 09 Sep 19

My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.

Shirley L.

20:21 04 Jul 18

I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.

Georgina S.

11:57 29 Nov 18

As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.

Jayden N.

21:10 29 Dec 19

Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.

Wendy F.

22:12 15 Dec 17

Very helpful ,came out to my home with a car for a test drive ,

Kathy A.

09:57 05 Dec 17

Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.

Andy P.

12:40 20 Apr 18

Swift SX5. Great car. Good amount of kit goes well and very comfortable.. excellent customer service from Will in sales and the service team.. Definitely recommend Tracks of Exeter and the Swift...

Veronica R.

10:39 05 Jul 19

Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.

Steve P.

09:10 20 May 19

Always friendly, good pricing.

Hannah S.

16:16 02 Jul 20

Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.

Emily H.

09:04 03 Apr 19

Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!

Dennis L.

12:15 06 Dec 19

Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service

June S.

16:52 25 Oct 17

Very impressed with the service from the whole team .Peter came up trumps I pay a monthly some which saves the outlay for the service M.O.T and they valet the car. Would recommend monthly payment to anyone .. Oh plus you get free A.A breakdown

Bill K.

15:00 05 Aug 20

We recently bought a non Suzuki used vehicle from Tracks at Exeter. A friendly and professional approach by Jack in sales. We were also impressed by the speed and efficiency of the aftersales team in sorting out a couple of minor issues. Highly recommended.

Lee C.

13:44 23 Jan 18

Larry G.

15:05 23 Dec 16

I heartily endorse all that has been said below about Tracks of Exeter. As a Suzuki main Dealership they do everything it says the tin!

Felicity H.

11:30 03 Oct 20

Excellent service from all your staff, clear advice and explanations. Very professional. This is the first Suzuki I have owned and I will certainly return when necessary.

Ann L.

19:32 24 Apr 18

they are very helpful nothing is to much trouble and I am always recommending them to all my friends.

Beverley K.

22:19 14 Feb 18

Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .

Phil M.

14:54 25 Feb 16

Popped the car in to have the lights checked and when we came back the car was like "New" All washed and cleaned inside and out. You just feel happy coming away from Tracks. If your ever in Exeter go and see the team and have a very nice coffee - Buy a car whilst your there and you'll never want anything else :-)

Fiona S.

20:47 15 Jan 19

the service is good very helpful staff

Gwenda S.

09:59 05 Apr 18

Superb service friendly staff can not fault anything

Harriet M.

18:13 15 Dec 17

Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.

Jacqueline S.

19:38 16 Mar 18

The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!

Tanya M.

19:53 08 May 17

Lorna B.

14:54 08 Aug 18

Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.

Marion B.

13:41 03 Oct 18

Helpful, polite and accommodating...from sales to aftersales...very professional....

Lesley L.

16:49 28 Feb 19

Service,polite staff & people you feel able to trust.

Cheryl D.

20:48 20 Apr 16

took our car to exeter for service and mot, had fantastic service from Dave,we had a broken suspension spring and they had to order the part, Dave phoned us to tell us and to give us the cost, nothing was to much trouble he had got a curtsy car waiting for us.great customer service.

Theresa G.

19:30 26 Jul 18

Excellent service, car was collected from and returned to my home beautifully valleted.

Julie J.

19:23 07 Aug 19

quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant

Aidan P.

10:49 03 Jan 20

Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗

Ashley S.

10:06 21 May 19

I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!

Karen T.

08:15 27 Mar 17

Gr8 staff, friendly service. Would recommend them.

Alex S.

19:07 11 Jun 19

Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!

Alan S.

13:44 15 Sep 18

Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍

Lyn T.

20:28 22 Dec 17

Have had my suzuki for a week now and I am really happy with it. Thank you to Graham for showing me all the gizmos. Love it. Service is very good and the bobble hat is very warm !!

Nicki W.

22:35 27 Jan 17

I can not praise the customer service at Tracks in Exeter enough. From the moment we walked into the showroom, taking a car out on a test drive, ordering and taking delivery of our new S Cross, we were given first class service from Will Braddick and the other members of a first class team. The customer service was excellent and the team should be proud of their efforts.

Brian F.

10:52 24 Mar 20

Excellent and quick service every time

LouiseandRobert M.

16:10 21 Jul 20

Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.

Gerry B.

13:07 18 May 18

Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.

terry S.

10:15 28 Jan 20

Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.

Lisa T.

18:45 20 Sep 19

Staff very friendly and extremely helpful I had a issue with my car and the help was amazing

Angie WolfLady F.

21:53 12 Sep 18

I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!

Christine Thoburn K.

08:57 03 Apr 19

As always, efficient and friendly service at Tracks, Exeter.

Rachel L.

19:01 10 May 19

I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.

Jennifer P.

12:35 11 Feb 20

Excellent service over the last 27 years, wouldn’t go anywhere else.

Tom F.

10:11 23 Aug 19

Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.

Trevor J.

10:17 04 Sep 20

Always an above and beyond service 11/10

Kate E.

13:03 25 Jul 19

As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again

Alan R.

15:05 25 Aug 17

My first service for my Vitara. Looked after me superbly fair play .Brilliant service thanks

Andrew H.

18:39 26 Feb 19

The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you

Megan W.

08:31 20 Jun 20

We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.

Heather C.

22:28 05 Oct 18

Always had excellent service whether buying a car or having a service or MOT. Highly recommended.

Zoe H.

19:54 03 May 18

Excellant service, couldn't be more helpful many thanks Zoë

Paul T.

13:43 20 Dec 17

Bought my current car from tracks. Best car buying experience. A good honest dealer.

Sally W.

12:58 14 Feb 18

Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.

Jayne F.

15:49 04 Jun 18

Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.

Paula M.

12:42 23 Oct 20

I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.

Vassilis S.

23:04 05 Feb 20

Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.

Michael K.

21:19 12 Apr 18

Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.

David G.

16:22 28 Feb 18

Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.

Harry R.

08:34 02 Jul 17

Friendly service, did a great job fitting a new DPF but the free coffee was too hot, burnt my lips!

Nina P.

12:45 23 Nov 19

Great service all ways willing to help

Jo-Anne Smee B.

23:13 16 Sep 18

Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.

Barbara J.

09:13 02 Jan 20

Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!

Deborah M.

19:43 12 Feb 19

Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!

Beatrice W.

09:56 10 May 19

Very pleased with the service and staff were very efficient with my car thank you

Angela B.

09:31 31 Aug 18

They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done

Terry S.

20:41 11 May 18

I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.

Kay B.

08:46 18 Aug 16

Love my Jimny. Just had an MOT. Polite, quick and efficient service.

William John H.

08:36 29 Oct 18

Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.

Pam S.

15:19 08 Jul 17

I have bought five cars from Tracks of Taunton....excellent dealership.

Nikki Jayne M.

15:34 17 Apr 19

Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊

Ruby H.

11:26 11 Sep 19

Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU

Glenda M.

16:10 14 Feb 19

I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you

Jean T.

22:27 21 Oct 19

Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.

Graham F.

19:46 19 Dec 17

We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you

John N Louise B.

15:33 04 Apr 17

The customer service provided by tracks is the best I've experienced when purchasing a car. Jack Gardener is a credit to the organisation and couldn't have been better to deal with, even though I'm pretty indecisive. He was never pushy and helped me make an informed decision on whether to choose a diesel or a petrol engine.As for the car, the Vitara S is absolutely great and I'm glad I chose it over the other options I had in mind. It looks great in all black, fuel economy is a lot better than I expected (achieving 42mpg out and about town). Thanks again and I recommend Tracks of Exeter to anybody, first class.

Suzanne G.

10:43 08 Sep 18

They are such a good team alway very helpful Andy as always did a good job 10/10

Hazel C.

10:20 20 Dec 17

Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends

Ellen D.

12:36 05 Jan 19

Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!

Phyl P.

15:20 08 May 17

The customer service was excellent, we dealt with Graham Tooth, who was very professional and helpful,The car we purchase was a Ignis, we are very pleased with it,over the weekend we took it for a long drive and achieved 66.5 mpg which we were very pleased with. We would certainly recommend Tracks of Exeter to anyone.

John L.

21:25 01 Nov 18

Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.

Stella L.

11:48 23 Mar 18

Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.

Maria A.

13:56 09 Jan 19

Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)

Jacqueline M.

11:38 19 Jun 20

Best customer service I have ever had

Linda S.

09:35 26 Jun 19

As usual excellent Customer Service from all staff

Dave R.

09:53 16 Jun 20

After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!

Becky H.

14:49 26 Jun 17

Excellent customer service from Will at Tracks. I love my new Vitara, thanks so much for all your help. Would definitely recommend.

Alison S.

06:11 28 Oct 18

The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �

Melanie M.

15:34 26 Sep 18

Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!

Graham S.

13:41 15 Jul 19

Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience

John S.

15:28 29 Apr 19

The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.

Sue S.

10:58 23 Apr 18

My father has recently bought a vitara from Jack. The service was excellent, the trade in price for the old car was very competitive. I would highly recommend the garage and the car lots of extras even in the basic model

Michael S.

09:48 30 Jul 20

Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.

Michael D.

21:18 24 May 17

Just had my Vitara serviced at TRACKS and cannot fault anything. A very professional organisation! Thank you.

Zannah H.

09:32 19 May 20

I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!

Sandy S.

05:21 27 Nov 17

It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..

Sheila H.

12:56 22 Mar 18

always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x

Diane N Ian B.

19:49 22 Sep 19

Very friendly and efficient staff

Norman A.

13:39 25 Feb 20

Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.

Viv B.

09:05 06 Oct 18

Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.

Suki Benson - M.

09:51 25 Apr 19

The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁

Jean Q.

12:46 28 Mar 17

Can't fault the excellent service from Tracks.Nothing is too much trouble for any of the friendly staff. Thank you.

Irene Blacklaw C.

08:40 11 Jan 20

Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.

Lesley S.

12:30 07 Sep 17

Tracks Susuki Exeter. A really great group of people. A pleasure going in today for my 2nd year service. Thank you all.

Wendy A.

07:50 17 Jul 20

Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍

John C.

13:36 02 Jul 19

Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!

Pam G.

09:39 13 Apr 18

Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals

Cameron C.

16:09 19 Jan 20

Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗

Elaine P.

10:12 31 Aug 19

Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!

Jodie O.

09:22 28 Mar 17

Great service from the team here. Always so helpful and friendly! MOT very reasonable price and done promptly and was waiting less than an hour!

Julie C.

20:16 20 Sep 19

I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!

peter B.

14:53 06 Mar 19

Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.

Claire H.

17:56 05 Jun 20

Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.

Kevin E.

21:14 25 May 17

Well, it's been nearly a week since taking delivery of our Vitara S and we don't like it - we absolutely LOVE it! What a cracking car.This was the first time that we have purchased a brand new car and all credit must go to Ryan King at Tracks of Taunton for making the whole process simple, straight forward and very enjoyable - nothing was too much trouble. He was not even phased when my wife announced that she was going to video him demonstrating all the controls so that she won't forget in the future!I would have no hesitation in recommending Tracks Suzuki.

Graham C.

18:09 02 Aug 19

Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too

Stuart C.

15:19 21 Mar 18

Excellent service, would never use anywhere else

Leslie K.

10:39 11 Nov 17

Another good visit to Tracks for another service on my faithful Splash ,always polite and well informed as to what's going on ,sorted an annoying rattle and coffee and biscuits while you wait and the car came back all washed and tidy ,many thanks

Kay R.

16:00 19 Mar 17

Would definitely recommend Tracks of Taunton for a friendly, stress free experience. A big thank you to Ryan for his help with our purchase of a Swift yesterday.

Rosie G.

07:31 19 Oct 18

I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained

Jill B.

16:07 16 Oct 20

Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.

Pip J.

10:37 09 Jul 18

Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks

Sara H.

20:28 19 Dec 17

Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.

Angie O.

18:41 09 Mar 19

Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍

Amy B.

16:04 06 Oct 18

Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.

Sheila S.

19:51 06 Jan 17

Tracks Suzuki has always been excellent whenever I've done business with them. The staff are always friendly, polite & professional (especially Graham Tooth).

Pat M.

07:29 25 Apr 18

Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.

Jade K.

17:37 23 Dec 17

Victoria B.

11:27 15 Feb 20

I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.

Wendy C.

11:01 04 Aug 18

Good customer service, friendly and knowledgable

Amanda M.

19:10 30 Jul 19

Excellent service. Thank you 😘

Lucy S.

13:59 26 Aug 18

I’ve used Tracks for a good few years now and have always received a great friendly service. Great job

Claire D.

12:42 08 Oct 20

Privacy Policy

The Tracks of Exeter Ltd Privacy Policy was updated on 10th December 2017.

Customer Reviews

The Tracks of Exeter Ltd Privacy Policy was updated on 10^th December 2017.