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Customer Ratings
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Google Rating
4.8
Based on 361 reviews
Tracks of Exeter Suzuki
4.8
Claire H.
17:56 05 Jun 20
Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.
Dave R.
17:14 04 Jun 20
Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!
Barry E.
16:08 03 Jun 20
This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,
Jo R.
11:07 30 May 20
Car MOT and service yesterday. Relieved to experience showroom and staff well equipped and protected under new regulations. Brilliant customer service as always. Big thank you to Tracks Exeter - see you next year!
Paul H.
12:39 23 May 20
I have my car serviced that's 2-weeks ago very good very good job
Helen B.
12:07 10 Mar 20
Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.
Alan T.
12:27 04 Mar 20
Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!
Victoria B.
11:27 15 Feb 20
I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.
Leah O.
14:01 12 Feb 20
I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!
Kath B.
10:32 28 Jan 20
I bought my Vitara over the phone last year. 😱 First time ever, and needed a car QUICKLY! 4 days later, and Tracks delivered an immaculate motor to my doorstep, after I placed my trust in them to do so. I've just taken the car back for its 1st service, and couldn't have been more pleased. Efficient, professional, reliable, courteous service. Thank you Tracks. From a delighted customer. Well worth the journey from North Cornwall.
terry S.
10:15 28 Jan 20
Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.
Daisy W.
13:55 11 Jan 20
I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.
Barbara J.
09:13 02 Jan 20
Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!
Tom F.
10:11 23 Aug 19
Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.
Patricia S.
10:56 26 Mar 19
We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.
Robert C.
17:59 17 Mar 19
Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!
Mike C.
12:36 12 Mar 19
Contacted Tracks for first time since buying Suzuki - -all staff I spoke to were very helpful and knowledgeable,and my service was carried out promptly and efficiently - - I will certainly use them again.
peter B.
14:53 06 Mar 19
Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.
Andrew H.
18:39 26 Feb 19
The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you
Stuart C.
15:19 21 Mar 18
Excellent service, would never use anywhere else
Karen T.
08:15 27 Mar 17
Gr8 staff, friendly service. Would recommend them.
Facebook Rating
5.0
Based on 347 reviews
Tracks Suzuki
5.0
Sophie O.
14:17 03 Jul 20
Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.
Prue R.
09:56 03 Jul 20
Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!
Hannah S.
16:16 02 Jul 20
Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.
Joan W.
08:49 25 Jun 20
All the sales & servicing department are excellent
Megan W.
08:31 20 Jun 20
We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.
Jacqueline M.
11:38 19 Jun 20
Best customer service I have ever had
Dave R.
09:53 16 Jun 20
After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!
John S.
10:01 12 Jun 20
The sales and after sales service has been excellent.
Chris B.
09:35 04 Jun 20
fast efficient service and all done in a environment that is difficult at the moment . Well done all of the staff at Tracks
Lucien C.
08:45 02 Jun 20
Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.
Zannah H.
09:32 19 May 20
I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!
Brian F.
10:52 24 Mar 20
Excellent and quick service every time
David T.
13:29 15 Mar 20
My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.
Paula H.
19:24 03 Mar 20
Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀
Norman A.
13:39 25 Feb 20
Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.
Sharon O.
09:19 21 Feb 20
Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.
Sharon M.
20:00 17 Feb 20
Courteous, professional, welcoming and efficient. I am a busy nurse and really appreciate a company that does what it says. My recent service was straightforward and I even had time to revise in comfort with plenty to drink whilst waiting.Love the atmosphere here and the banter, thank you.
Jean T.
08:57 12 Feb 20
just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.
Jennifer P.
12:35 11 Feb 20
Excellent service over the last 27 years, wouldn’t go anywhere else.
Scotty H.
20:27 07 Feb 20
Straight forward friendly service
Vassilis S.
23:04 05 Feb 20
Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.
David L.
15:19 05 Feb 20
On time, efficient service, cheerful staff & a courtesy car-what more do you want?
Mike G.
12:00 28 Jan 20
Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.
Kath B.
10:34 28 Jan 20
Courteous, efficient, professional, reliable service. Thank you Tracks.
Jenny G.
14:13 26 Jan 20
Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.
Cameron C.
16:09 19 Jan 20
Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗
James F.
12:26 17 Jan 20
I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.
Rachel C.
10:39 17 Jan 20
Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.
ChrisnJohn M.
11:14 15 Jan 20
All the staff greeted us when we got there, were very helpful. Highly recommended.
Irene Blacklaw C.
08:40 11 Jan 20
Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.
Simon B.
20:33 10 Jan 20
Just like to say a Massive Thank You to everyone at Tracks Suzuki.Today I collected an Immaculate Swift Sport from them and travelled 260 Miles from Sheffield to Exeter to view the Car.I am really particular when it comes to my Cars and their Condition and right from the word go I dealt with Jack who was brilliant with my initial enquiries and answered all my questions to give me the piece of mind that the Car was as good as it appeared and that it was worth the long journey.I have travelled all over the UK in the past to view Cars and walked away as they where not as described but I am happy to say I was not disappointed when I first viewed the Car it was exactly as described.The entire process from my initial enquiry last Week to the Handover Today was made very easy and pleasurable, No pressure at all at any point, Very relaxed atmosphere in the Showroom and the Staff where all Professional and most importantly honest to any questions I have had.They even collected me from the Railway Station on both occasions!I wouldn't hesitate to buy another Car from them in the Future.So Thank You to Jack, Craig, Hannah and the rest of the Team at Tracks!
Bel D.
19:55 06 Jan 20
Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!
Aidan P.
10:49 03 Jan 20
Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗
Jayden N.
21:10 29 Dec 19
Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.
Chris P.
15:31 20 Dec 19
Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble
Rosie D.
15:38 10 Dec 19
I have nothing but praise to give regarding the service I and my whole family recieve from everyone at Tracks of Taunton. The customer service is always 100% given. I feel like I am truly supported by everyone whenever I go there for help or advise. Thank you for always being my number 1 place that I'd return to for any of my vehicle needs. Tracks of Taunton go above and beyond to be generous, supportive and likeable. My family and I would be lost with all your support and kindness.
Hayley P.
19:18 09 Dec 19
Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁
Liz D.
20:38 07 Dec 19
Excellent personal service. They arrange all the services etc. Highly recommend them.
Glynis H.
09:47 07 Dec 19
This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.
Dennis L.
12:15 06 Dec 19
Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service
Kelly B.
10:33 03 Dec 19
Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.
Bev C.
15:48 28 Nov 19
Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.
Priscilla F.
12:52 28 Nov 19
As usual a warm and professional welcome. I find Bill and Ryan a pleasure to interact with. The winter service check was painless and completed in time quoted. And the cherry on the top was a wash and vacuum. Keep it up would highly recommend you business.
Nina P.
12:45 23 Nov 19
Great service all ways willing to help
Jane W.
13:28 21 Nov 19
All staff professional and friendly. Keeping my car serviced and recent MOT
Sara S.
11:32 14 Nov 19
Great customer service and very friendly assistants. cleaned the car after a service well pleased.
Jim A.
19:46 07 Nov 19
A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time
Amanda B.
22:04 30 Oct 19
I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.
Geoff P.
10:31 29 Oct 19
The service and customer care at Tracks is first class and I would recommend them to anyone
Jean T.
22:27 21 Oct 19
Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.
Caroline D.
17:36 16 Oct 19
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Julie L.
07:47 15 Oct 19
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
Robert F.
10:01 11 Oct 19
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
Tim D.
20:04 07 Oct 19
My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much
Allison H.
10:45 05 Oct 19
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
David S.
10:35 25 Sep 19
yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter
Diane N Ian B.
19:49 22 Sep 19
Very friendly and efficient staff
Julie C.
20:16 20 Sep 19
I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!
Lisa T.
18:45 20 Sep 19
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
Tracy A.
16:39 20 Sep 19
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
Diane L.
18:45 18 Sep 19
Very friendly and helpful staff always get that personal touch would highly recommend.
Lucy S.
09:43 14 Sep 19
excellent customer service prompt/early with the servicevery friendly and helpful team
Marlene H.
17:38 13 Sep 19
Always helpful and do anything to make my driving experience better
Ruby H.
11:26 11 Sep 19
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
Tim B.
15:49 09 Sep 19
My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.
Ann W.
10:23 07 Sep 19
As always efficient , polite and helpful. First class service.
Carlos R.
18:12 31 Aug 19
Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.
Elaine P.
10:12 31 Aug 19
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Rachel K.
07:08 24 Aug 19
Fantastic Garage , very friendly & helpful staff. Very swift & easy transaction.Ryan was very thorough in going through the details /functions of the car , nothing was to much trouble . A pleasure to do business with , highly recommended. Thank you for everything, loving my new wheels 👍
Graham F.
22:05 22 Aug 19
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Christine M.
11:26 20 Aug 19
Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class
Alex M.
09:45 16 Aug 19
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
Michael W.
09:39 16 Aug 19
very friendly and efficient. it feels more like a family run business than a dealership.
Susan R.
09:59 09 Aug 19
Staff at Taunton so helpful other garages should take a leaf out of their book nothing ever too much trouble
Julie J.
19:23 07 Aug 19
quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant
Graham C.
18:09 02 Aug 19
Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too
Ross T.
09:24 02 Aug 19
A big thanks to Dave and the service team at Tracks after we came outside to find our Suzuki Swift had a puncture. We called Tracks at 16:30 and were told if we could get the car in before 17:30, they'd manage to fit a new tyre before they closed. Superb, efficient service and well priced too. There's always a friendly atmosphere, unlike many car dealerships, which can feel a little soulless. We've always been extremely happy with the experience at tracks with both the Sales (Jack and Harry have always been great) and Aftersales teams.
Jane S.
06:30 02 Aug 19
Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.
Julia D.
09:32 31 Jul 19
Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.Thank you to Tracks of Taunton for carrying out my service. Really nice and friendly people and a very efficient service given the current pandemic affecting everything and everyone.
Amanda M.
19:10 30 Jul 19
Excellent service. Thank you 😘
Judy B.
13:21 26 Jul 19
Friendly, helpful and informative staff, both in sales and the technical department
Amy P.
09:28 26 Jul 19
Can not fault the customer service by all staff and they always go above and beyond! Tracks Exeter are fab and wouldn’t want to go to any other garage now!
Kate E.
13:03 25 Jul 19
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
Martine G.
14:04 24 Jul 19
they are very helpful and friendly.
Sonia W.
15:01 22 Jul 19
Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.
Jenny M.
07:17 21 Jul 19
Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.
Bev T.
17:21 19 Jul 19
Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman
Graham S.
13:41 15 Jul 19
Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience
Glo B.
10:01 13 Jul 19
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
Jamie S.
10:10 06 Jul 19
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Veronica R.
10:39 05 Jul 19
Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.
John C.
13:36 02 Jul 19
Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!
Natalie L.
20:11 01 Jul 19
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Richard C.
18:15 01 Jul 19
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
Linda S.
09:35 26 Jun 19
As usual excellent Customer Service from all staff
John P.
19:51 22 Jun 19
Great garage, great staff,great customer service. Brilliant.
Donna L.
09:34 21 Jun 19
cracking service. A+ plus more .
Christine S.
18:35 20 Jun 19
I couldn’t recommend Tracks in Exeter more, Mel, Jack and Craig went above and beyond to get my Suzuki Swift Sport ready in super quick time, I absolutely love her and thanks to Jacks input she looks stunning ♥️
Alex S.
19:07 11 Jun 19
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Suzanne E.
17:56 11 Jun 19
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Alan D.
16:15 11 Jun 19
Always a pleasure to deal with. This is the second car bought. Service and sales are great.
Mike S.
10:34 07 Jun 19
nice fast service as always
Caz M.
18:32 25 May 19
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Ashley S.
10:06 21 May 19
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Steve P.
09:10 20 May 19
Always friendly, good pricing.
Terry W.
16:03 14 May 19
Great customer service right from booking car in for service through to collecting car at the time specified.
Rachel L.
19:01 10 May 19
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Beatrice W.
09:56 10 May 19
Very pleased with the service and staff were very efficient with my car thank you
Stuart S.
10:29 03 May 19
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
Andrew P.
11:02 02 May 19
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
John S.
15:28 29 Apr 19
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Suki Benson - M.
09:51 25 Apr 19
The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁
Nikki Jayne M.
15:34 17 Apr 19
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Shirley O.
16:36 16 Apr 19
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Beth C.
13:56 12 Apr 19
Just bought my new Suzuki from tracks of Taunton and I couldn’t recommend them anymore. They were so helpful and kind. Thank you guys :)
Ralph B.
11:07 04 Apr 19
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Emily H.
09:04 03 Apr 19
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn K.
08:57 03 Apr 19
As always, efficient and friendly service at Tracks, Exeter.
Simon C.
13:06 26 Mar 19
First time I have used Tracks, very efficient service, everything explained. Friendly Staff, nice showroom. Suzuki quantity comes as standard 🥇
Wayne S.
13:39 21 Mar 19
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
Frank L.
10:50 15 Mar 19
You could not better the service and the staff are helpful and very professional.
Angie O.
18:41 09 Mar 19
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Sarah C.
10:27 02 Mar 19
Great service as always. Thank you 😀
Lesley L.
16:49 28 Feb 19
Service,polite staff & people you feel able to trust.
Adrian M.
15:11 23 Feb 19
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Dot G.
14:20 22 Feb 19
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Graham T.
13:28 20 Feb 19
Polite and informative staff. An excellent experience.
John Martin D.
15:06 19 Feb 19
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
Mike G.
20:20 16 Feb 19
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Janie B.
18:45 14 Feb 19
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
Glenda M.
16:10 14 Feb 19
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Ray Tina P.
10:11 13 Feb 19
they are honest and realistic not like Bristol street motors
Deborah M.
19:43 12 Feb 19
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Martin M.
22:13 10 Feb 19
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell S.
23:36 08 Feb 19
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
Angie R.
10:56 08 Feb 19
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
John M.
12:50 06 Feb 19
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Heather L.
11:31 01 Feb 19
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Shirley M.
20:06 19 Jan 19
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
Pat W.
12:01 18 Jan 19
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Julie Hazel S.
14:45 17 Jan 19
Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)
Fiona S.
20:47 15 Jan 19
the service is good very helpful staff
John W.
12:33 15 Jan 19
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
Katie C.
11:09 12 Jan 19
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Carol H.
10:38 12 Jan 19
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Susan S.
14:45 10 Jan 19
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Maria A.
13:56 09 Jan 19
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina P.
13:52 07 Jan 19
Staff were very accommodating and friendly.. thank you jack
Ellen D.
12:36 05 Jan 19
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Stephen Spot W.
21:32 12 Dec 18
Very good service help full staff..
Cheryl R.
18:24 11 Dec 18
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Andrew T.
14:40 10 Dec 18
Good company and very helpful
Amanda G.
11:14 08 Dec 18
Always efficient. Excellent customer service
Christine R.
08:19 01 Dec 18
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
Steve W.
08:19 30 Nov 18
very helpful when ever I need it
Georgina S.
11:57 29 Nov 18
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Ann H.
11:38 28 Nov 18
Had my two year service on my Celerio at Tracks Taunton on Monday very pleased with the service the staff were very pleasant and the car was ready on time with them exsplaining wot had been done Ann Harnell
Christine L.
14:05 24 Nov 18
Staff are always excellent and nothing is too much trouble, great service as always.
Liam S.
23:08 23 Nov 18
Great service. Good customer care!
Alfred Cyril A.
12:59 19 Nov 18
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
Neville C.
09:45 08 Nov 18
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Claire M.
11:19 07 Nov 18
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
Sarah B.
10:35 07 Nov 18
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
John L.
21:25 01 Nov 18
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
William John H.
08:36 29 Oct 18
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
Alison S.
06:11 28 Oct 18
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Jackie L.
18:50 24 Oct 18
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Frances P.
16:59 24 Oct 18
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
Helen R.
15:13 20 Oct 18
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Peter E.
11:28 20 Oct 18
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Annie P.
17:59 19 Oct 18
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
David J.
09:39 19 Oct 18
The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.
Rosie G.
07:31 19 Oct 18
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Vida B.
13:06 18 Oct 18
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Stella M.
11:24 17 Oct 18
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
Roger B.
18:05 09 Oct 18
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Amy B.
16:04 06 Oct 18
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Viv B.
09:05 06 Oct 18
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Heather C.
22:28 05 Oct 18
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
Alice H.
14:27 04 Oct 18
polite and reliable service,very professional sales service
Marion B.
13:41 03 Oct 18
Helpful, polite and accommodating...from sales to aftersales...very professional....
Kelli W.
12:48 02 Oct 18
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Melanie M.
15:34 26 Sep 18
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Evan W.
04:01 26 Sep 18
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
John W.
08:32 25 Sep 18
1st class service alround
Shelley H.
09:51 22 Sep 18
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee B.
23:13 16 Sep 18
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Alan S.
13:44 15 Sep 18
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Emma D.
16:42 13 Sep 18
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Angie WolfLady F.
21:53 12 Sep 18
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
Suzanne G.
10:43 08 Sep 18
They are such a good team alway very helpful Andy as always did a good job 10/10
Diana F.
16:32 06 Sep 18
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Craig H.
16:32 05 Sep 18
Great service and excellent prices!
Angela B.
09:31 31 Aug 18
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Rob J.
08:41 29 Aug 18
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
Lucy S.
13:59 26 Aug 18
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane D.
05:55 18 Aug 18
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Wendy C.
11:01 04 Aug 18
Good customer service, friendly and knowledgable
Theresa G.
19:30 26 Jul 18
Excellent service, car was collected from and returned to my home beautifully valleted.
Pip J.
10:37 09 Jul 18
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Cheryl R.
15:10 05 Jul 18
Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.
Shirley L.
20:21 04 Jul 18
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
Angela H.
18:33 03 Jul 18
Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.
Natalie Wickenden P.
09:43 26 Jun 18
Great service as usual. Kept informed and end up with a clean car to boot!
Peter C.
11:00 16 Jun 18
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Kieran Mark H.
18:03 13 Jun 18
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Su L.
22:02 08 Jun 18
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Alan B.
14:33 08 Jun 18
Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks
Jayne F.
15:49 04 Jun 18
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Tuckerman M.
10:00 02 Jun 18
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
Marina B.
19:40 25 May 18
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Pamela C.
13:34 25 May 18
Wonderful people and most helpful, help in more ways than one
Penny W.
11:57 22 May 18
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
Lin D.
16:03 18 May 18
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Gerry B.
13:07 18 May 18
Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.
Terry S.
20:41 11 May 18
I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.
Dawn C.
02:39 10 May 18
Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .
Diane H.
12:30 06 May 18
Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)
Zoe H.
19:54 03 May 18
Excellant service, couldn't be more helpful many thanks Zoë
Patrick M.
14:22 03 May 18
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
Steve C.
22:27 01 May 18
friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)
Justin L.
18:05 01 May 18
Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations
Maria R.
10:52 25 Apr 18
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Pat M.
07:29 25 Apr 18
Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.
Ann L.
19:32 24 Apr 18
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
Sam C.
19:21 23 Apr 18
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
Sue S.
10:58 23 Apr 18
My father has recently bought a vitara from Jack. The service was excellent, the trade in price for the old car was very competitive. I would highly recommend the garage and the car lots of extras even in the basic model
Andy P.
12:40 20 Apr 18
Swift SX5. Great car. Good amount of kit goes well and very comfortable.. excellent customer service from Will in sales and the service team.. Definitely recommend Tracks of Exeter and the Swift...
Teresa Lock - M.
18:48 14 Apr 18
Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks
Janet L.
17:06 13 Apr 18
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
Pam G.
09:39 13 Apr 18
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Shannon C.
09:30 13 Apr 18
Michael K.
21:19 12 Apr 18
Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.
Will P.
13:44 05 Apr 18
This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.
Gwenda S.
09:59 05 Apr 18
Superb service friendly staff can not fault anything
Colette C.
13:10 30 Mar 18
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Jeannette L.
12:01 30 Mar 18
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Carol B.
11:05 30 Mar 18
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Valerie G.
12:49 23 Mar 18
Having a problem with keeping air in my tyre asked the lads if it was possible to take a look , almost apologetically I was told I would need a new tyre due to foreign objects that I had acquired .They are all very friendly and courteous when I visit must be why I have been going there for quite a number of years . .
Stella L.
11:48 23 Mar 18
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
Sheila H.
12:56 22 Mar 18
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
Jacqueline S.
19:38 16 Mar 18
The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!
Tina H.
20:39 15 Mar 18
As always excellent service can not be faulted !!!! Thank you .
Lisa Hoskin Was W.
17:01 14 Mar 18
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Kirk J S.
20:51 11 Mar 18
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Caroline H.
10:33 09 Mar 18
Brought a suzuki ftom tracks of taunton fanatasic team with the sales man and parts team would reccomend
Wendy T.
23:59 08 Mar 18
TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you
Lynne P.
10:49 06 Mar 18
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
Amanda C.
17:59 28 Feb 18
So impressed. The service I received was excellent and I love the fact my car was sparkly clean when I picked it up.
David G.
16:22 28 Feb 18
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
Wendy A.
19:00 25 Feb 18
Great service from Will when buying our Suzuki Swift. So friendly and helpful and explained everything . Would definitely recommend Tracks. Although Will dealt with us I will mention that Graham was also very nice. Very pleasant experience and love the car .
Angela S.
10:35 22 Feb 18
Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.
Barbara C.
15:09 21 Feb 18
Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.
Beverley K.
22:19 14 Feb 18
Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .
Sally W.
12:58 14 Feb 18
Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.
Sally F.
12:20 08 Feb 18
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
Frederick David V.
08:27 07 Feb 18
Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.
Kaye F.
17:07 30 Jan 18
Love my fiesta from tracks in Taunton. Just had to wait too long to pick it up!
Lee C.
13:44 23 Jan 18
Laila V.
23:02 15 Jan 18
I am a very happy customer with my brand new Suzuki :)Jack Dennehy is looking after me and the vehicle at the Taunton branch.I would rate his service as 10 out of 10 as I he was very friendly, helpful and explained things clearly and answered all my questions as we went along.If I know someone who is going to need a car, now I know where to advise them to go :)
Chelsea P.
11:05 09 Jan 18
Jason D.
14:04 01 Jan 18
Purchased a beautiful Suzuki Swift for my daughter 18 months ago from Ryan King and the team at the Taunton branch. Great service from everyone there and superb value for the car we got, so ended up buying another before Christmas 2017 from Ryan and the team for my son. This time a new Swift with black alloys and the accessory pack, the car looks fantastic and my son is so pleased. Great value and service again so well done Taunton team!
Jade K.
17:37 23 Dec 17
Lyn T.
20:28 22 Dec 17
Have had my suzuki for a week now and I am really happy with it. Thank you to Graham for showing me all the gizmos. Love it. Service is very good and the bobble hat is very warm !!
Ray S.
09:56 21 Dec 17
Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!
Charles W.
20:10 20 Dec 17
A friendly and efficient Suzuki dealership.
Fiona J.
18:49 20 Dec 17
I have had Suzukis for 30 years now and the last 2 from Tracks. I like the straight forward sales with no bull. I looked at a different vehicle at another local garage and lost 2 and half hours of my life listening to a load of sales patter with the price going up and up, to then be knocked down as if I was getting a good deal. Put me right off!Everything seems to go smoothly and easily at Tracks. Great service team too! Your coffee is better too! Well done on winning. � Have a great Christmas and New Year.
Helen R.
17:12 20 Dec 17
Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.
Paul T.
13:43 20 Dec 17
Bought my current car from tracks. Best car buying experience. A good honest dealer.
Pat M.
12:23 20 Dec 17
Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.
Hazel C.
10:20 20 Dec 17
Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends
Eric L.
09:36 20 Dec 17
With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.
Sara H.
20:28 19 Dec 17
Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.
Graham F.
19:46 19 Dec 17
We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you
Sue S.
18:04 19 Dec 17
Tracks Suzuki customer service .... priceless �����
Rosie R.
11:34 17 Dec 17
The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks
Eric T.
12:13 16 Dec 17
It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose
Wendy F.
22:12 15 Dec 17
Very helpful ,came out to my home with a car for a test drive ,
Nicky B.
20:08 15 Dec 17
Tracks of Exeter are #1 for customer service, Best in the West!!!
Dave E.
19:51 15 Dec 17
Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.
Kim M.
19:37 15 Dec 17
I bought my first Suzuki in May and love it. Tracks have been excellent.
Angy R.
18:41 15 Dec 17
Having purchased my 1st Suzuki 10 years ago from Exeter Tracks and in need of an upgrade,I knew there was no other place to go,where I would receive the best customer service.So after visiting Graham and his team I am now looking foward to collecting my new Suzuki Swift.Such an easy buying process I have no hesitation in recommending Suzuki. My old car was so reliable I'm feeling sad to see it go but looking forward to a really great new car.Thank you so much .
Barry W.
18:23 15 Dec 17
Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing
Jennifer H.
18:18 15 Dec 17
Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!
Harriet M.
18:13 15 Dec 17
Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.
Brian H.
16:07 15 Dec 17
Excellent service as always �, lovely friendly staff. �
Frank F.
09:54 14 Dec 17
As arranged my Alto and Swift were collected on Tuesday morning - I had to go out by 3,30 so phoned at about 2.30 to ask what time they would be returned, "In about half an hour " was the reply. Within about twenty minutes they were in my garage and drive looking cleaner than they have for weeks!!Excellent service as usual - a clean bill of health and both M O T pass. Many thanks to all concerned Frank Flook
Lucy G.
10:23 11 Dec 17
Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)
Jane W.
10:52 05 Dec 17
The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��
Kathy A.
09:57 05 Dec 17
Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.
Ros B.
15:23 30 Nov 17
The team at Tracks of Taunton are incredible. So helpful and they did an amazing job on my car and went to the extra effort of cleaning the inside to the point of which it was unrecognizable after me carting around my big dogs in it for a year. Thank you so much :)
Sandy S.
05:21 27 Nov 17
It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..
Lynne L.
12:25 25 Nov 17
Tracks have always been absolutely first class in their customer service and products. We feel secure in the knowledge that our car is being looked after well. On having had an accident a couple of years ago too they were extremely efficient fast and very caring so thank you so much Tracks you are awesome!!
Jenna H.
23:35 24 Nov 17