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Tracks Suzuki

4.9

Based on 726 reviews

Pamela C.

13:34 25 May 18

Wonderful people and most helpful, help in more ways than one

Carol B.

11:05 30 Mar 18

Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,

Helen B.

12:07 10 Mar 20

Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.

Angie WolfLady F.

21:53 12 Sep 18

I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!

Shirley O.

16:36 16 Apr 19

Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored

Andy M.

14:11 24 Feb 16

I bought a Suzuki Jimny from Tracks Exeter over 5 years ago. I've still got it and it's been serviced and looked after by Tracks all the time. I've only ever had excellent service. I would thoroughly recommend them to anyone.

Diane H.

12:30 06 May 18

Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)

Sandy S.

05:21 27 Nov 17

It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..

Wendy C.

11:01 04 Aug 18

Good customer service, friendly and knowledgable

Alison S.

06:11 28 Oct 18

The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �

Kirsty M.

16:52 08 Dec 16

Would highly recommend Tracks of Taunton! I picked up my swift sport yesterday and couldn't be happier with the service I received from Ryan! Nothing was too much trouble and he made it an enjoyable experience - it really was worth the 2 hour journey! I can not recommend them enough and they would definitely be my first choice of Suzuki garage in the future!!

Katy H.

11:56 28 Jul 17

A huge thankyou to William! The best customer service I've ever received (across a number of dealerships!). My new Vitara arrived early, exactly as per spec. It's a joy to drive...and I feel really safe in it. Knocks spots off my previous Qashqai!!! I'm sure I'll be back - and I suspect my daughter will be, too.

Jean T.

22:27 21 Oct 19

Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.

Martine G.

14:04 24 Jul 19

they are very helpful and friendly.

Shirley L.

20:21 04 Jul 18

I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.

Marion B.

13:41 03 Oct 18

Helpful, polite and accommodating...from sales to aftersales...very professional....

Steve C.

22:27 01 May 18

friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)

Adrian M.

15:11 23 Feb 19

I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.

Rosie G.

07:31 19 Oct 18

I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained

Gill C.

17:01 09 Jul 20

My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks

Su L.

22:02 08 Jun 18

Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!

Terry S.

20:41 11 May 18

I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.

Harry R.

08:34 02 Jul 17

Friendly service, did a great job fitting a new DPF but the free coffee was too hot, burnt my lips!

Wendy A.

19:00 25 Feb 18

Great service from Will when buying our Suzuki Swift. So friendly and helpful and explained everything . Would definitely recommend Tracks. Although Will dealt with us I will mention that Graham was also very nice. Very pleasant experience and love the car .

Angela B.

09:31 31 Aug 18

They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done

Evan W.

04:01 26 Sep 18

Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams

Alfred Cyril A.

12:59 19 Nov 18

I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !

Suki Benson - M.

09:51 25 Apr 19

The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁

Jayne F.

15:49 04 Jun 18

Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.

Deborah M.

19:43 12 Feb 19

Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!

Gerry B.

13:07 18 May 18

Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.

Frederick David V.

08:27 07 Feb 18

Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.

Vida B.

13:06 18 Oct 18

Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !

John C.

13:36 02 Jul 19

Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!

Sharon M.

20:00 17 Feb 20

Courteous, professional, welcoming and efficient. I am a busy nurse and really appreciate a company that does what it says. My recent service was straightforward and I even had time to revise in comfort with plenty to drink whilst waiting.Love the atmosphere here and the banter, thank you.

Ros B.

15:23 30 Nov 17

The team at Tracks of Taunton are incredible. So helpful and they did an amazing job on my car and went to the extra effort of cleaning the inside to the point of which it was unrecognizable after me carting around my big dogs in it for a year. Thank you so much :)

Helen T.

08:01 01 Nov 20

Excellent customer service. Able to telephone them for advice and actually speak to an informed member of staff rather than a group call center providing limited help.

Alan B.

14:33 08 Jun 18

Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks

Bev T.

17:21 19 Jul 19

Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman

Michael D.

21:18 24 May 17

Just had my Vitara serviced at TRACKS and cannot fault anything. A very professional organisation! Thank you.

Martin M.

22:13 10 Feb 19

Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!

Alan S.

13:44 15 Sep 18

Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍

Roger B.

18:05 09 Oct 18

fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.

Jo-Anne Smee B.

23:13 16 Sep 18

Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.

Eric L.

09:36 20 Dec 17

With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.

Jayden N.

21:10 29 Dec 19

Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.

Sara H.

20:28 19 Dec 17

Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.

Sue S.

18:04 19 Dec 17

Tracks Suzuki customer service .... priceless ��

David G.

16:22 28 Feb 18

Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.

Michael S.

09:48 30 Jul 20

Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.

Colette C.

13:10 30 Mar 18

Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.

Graham F.

22:05 22 Aug 19

I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you

Hayley P.

19:18 09 Dec 19

Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁

Rachel L.

19:01 10 May 19

I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.

Cheryl R.

15:10 05 Jul 18

Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.

Hannah S.

16:16 02 Jul 20

Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.

Net-Net Requintina P.

13:52 07 Jan 19

Staff were very accommodating and friendly.. thank you jack

James C.

20:01 08 Feb 17

Great All round 5 Star performance from everyone at Tracks Suzuki Exeter. From Anita welcoming me with a smile and remembering previous issues with my sat-nav, Dan carrying out an excellent service on my car, to David and his knowledge and helpfulness at the end. Thanks again, and will see you in September for the MOT.

Tracy A.

16:39 20 Sep 19

As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.

Andrew H.

18:39 26 Feb 19

The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you

Tim B.

15:49 09 Sep 19

My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.

Tom F.

10:11 23 Aug 19

Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.

Phyl P.

15:20 08 May 17

The customer service was excellent, we dealt with Graham Tooth, who was very professional and helpful,The car we purchase was a Ignis, we are very pleased with it,over the weekend we took it for a long drive and achieved 66.5 mpg which we were very pleased with. We would certainly recommend Tracks of Exeter to anyone.

Barbara J.

09:13 02 Jan 20

Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!

Marina B.

19:40 25 May 18

I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .

Denise R.

19:02 07 Sep 16

we always go back here to have my car service and we are always look after so well would not go anywhere else and we come from Plymouth that's how good the service is here

Sarah C.

10:27 02 Mar 19

Great service as always. Thank you 😀

Barry E.

16:08 03 Jun 20

This was my 1st service with Tracks, everyone very polite and efficient, great job done, thanks to all the staff for their friendly manner in these difficult times,

Bel D.

19:55 06 Jan 20

Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!

Wendy A.

07:50 17 Jul 20

Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍

Natalie L.

20:11 01 Jul 19

My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.

Steve W.

08:19 30 Nov 18

very helpful when ever I need it

Andrew T.

14:40 10 Dec 18

Good company and very helpful

terry S.

10:15 28 Jan 20

Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.

Kevin E.

21:14 25 May 17

Well, it's been nearly a week since taking delivery of our Vitara S and we don't like it - we absolutely LOVE it! What a cracking car.This was the first time that we have purchased a brand new car and all credit must go to Ryan King at Tracks of Taunton for making the whole process simple, straight forward and very enjoyable - nothing was too much trouble. He was not even phased when my wife announced that she was going to video him demonstrating all the controls so that she won't forget in the future!I would have no hesitation in recommending Tracks Suzuki.

Pip J.

10:37 09 Jul 18

Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks

Chris P.

15:31 20 Dec 19

Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble

Stuart C.

15:19 21 Mar 18

Excellent service, would never use anywhere else

John S.

15:28 29 Apr 19

The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.

Paul T.

13:43 20 Dec 17

Bought my current car from tracks. Best car buying experience. A good honest dealer.

Zoe H.

19:54 03 May 18

Excellant service, couldn't be more helpful many thanks Zoë

Christine L.

14:05 24 Nov 18

Staff are always excellent and nothing is too much trouble, great service as always.

Nikki Jayne M.

15:34 17 Apr 19

Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊

Barry W.

18:23 15 Dec 17

Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing

John W.

08:32 25 Sep 18

1st class service alround

Gwenda S.

09:59 05 Apr 18

Superb service friendly staff can not fault anything

Diane L.

18:45 18 Sep 19

Very friendly and helpful staff always get that personal touch would highly recommend.

Glenda M.

16:10 14 Feb 19

I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you

Kathy A.

09:57 05 Dec 17

Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.

Lesley S.

12:30 07 Sep 17

Tracks Susuki Exeter. A really great group of people. A pleasure going in today for my 2nd year service. Thank you all.

Jacqueline M.

11:38 19 Jun 20

Best customer service I have ever had

Graham C.

18:09 02 Aug 19

Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too

Patricia S.

10:56 26 Mar 19

We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.

Luke A.

08:13 26 Jul 20

Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.

Scotty H.

20:27 07 Feb 20

Straight forward friendly service

Amanda M.

19:10 30 Jul 19

Excellent service. Thank you 😘

Paula M.

12:42 23 Oct 20

I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.

Stella L.

11:48 23 Mar 18

Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.

Cheryl D.

20:48 20 Apr 16

took our car to exeter for service and mot, had fantastic service from Dave,we had a broken suspension spring and they had to order the part, Dave phoned us to tell us and to give us the cost, nothing was to much trouble he had got a curtsy car waiting for us.great customer service.

Sally F.

12:20 08 Feb 18

Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.

Mike G.

20:20 16 Feb 19

just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.

Dennis L.

12:15 06 Dec 19

Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service

Laura C.

15:34 27 Sep 16

I always receive fab service from the tracks team. Always friendly and reliable and I would highly recommend them for purchasing cars and their aftercare! �

Chris B.

09:35 04 Jun 20

fast efficient service and all done in a environment that is difficult at the moment . Well done all of the staff at Tracks

Lynne P.

10:49 06 Mar 18

Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased

Jeannette L.

12:01 30 Mar 18

Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇

Patrick M.

14:22 03 May 18

I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.

Angela H.

18:33 03 Jul 18

Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.

Bill K.

15:00 05 Aug 20

We recently bought a non Suzuki used vehicle from Tracks at Exeter. A friendly and professional approach by Jack in sales. We were also impressed by the speed and efficiency of the aftersales team in sorting out a couple of minor issues. Highly recommended.

Dawn C.

02:39 10 May 18

Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .

Melanie M.

15:34 26 Sep 18

Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!

Kieran R.

06:54 22 Jul 17

Well good service well Alec Stott is great person I find u what u want and needs and u don't have to worry

Peter E.

11:28 20 Oct 18

Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter

Maria R.

10:52 25 Apr 18

Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!

Donna L.

09:34 21 Jun 19

cracking service. A+ plus more .

Frances P.

16:59 24 Oct 18

Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!

John M.

12:50 06 Feb 19

Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.

Mike S.

10:34 07 Jun 19

nice fast service as always

Kelly D.

10:53 15 Feb 16

Absolutely fantastic customer service, I bought my car through jack who was extremely helpful. I would definitely recommend to anybody looking to buy a car that they buy a car from tracks. Lovely people and great cars :)

Justin L.

18:05 01 May 18

Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations

Lucy G.

10:23 11 Dec 17

Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)

Jean Q.

12:46 28 Mar 17

Can't fault the excellent service from Tracks.Nothing is too much trouble for any of the friendly staff. Thank you.

Charles W.

20:10 20 Dec 17

A friendly and efficient Suzuki dealership.

Chelsea P.

11:05 09 Jan 18

John W.

12:33 15 Jan 19

If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.

Angela O.

17:48 01 Nov 16

I've had two cars now from Tracks and have always received really good service . The staff are all very friendly and helpful. I've just had my Swift serviced and as I work in Exeter they picked it up from my place of work and delivered it back with no inconvenience to me. I would highly recommend Tracks to anyone looking for a new or used car.

Jamie S.

10:10 06 Jul 19

I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍

Angela S.

10:35 22 Feb 18

Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.

Ray Tina P.

10:11 13 Feb 19

they are honest and realistic not like Bristol street motors

Kelli Alexandra W.

12:48 02 Oct 18

Always very welcoming and friendly , excellent service and care :) 5 out of 5

Claire M.

11:19 07 Nov 18

Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.

John G.

21:10 16 Apr 16

Fantastic service from the team of dedicated staff at tracks

Kelly B.

10:33 03 Dec 19

Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.

Stella M.

11:24 17 Oct 18

Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.

Michael E.

09:59 11 Aug 20

Good customer service and above all friendly people unlike some showrooms that I have visited in the past

Pat W.

12:01 18 Jan 19

excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.

Terry W.

16:03 14 May 19

Great customer service right from booking car in for service through to collecting car at the time specified.

Neil D.

20:53 29 Oct 17

THE STAFF WERE VERY HELPFUL THE WORK CARRIED OUT WAS TO THE HIGHEST STANDARDLOVE MY JIMNYWOULD RECOMMEND TRACKS TO ALL MY FRIENDS

Harriet M.

18:13 15 Dec 17

Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.

Charlotte Ann T.

12:47 02 Feb 17

I cannot thank Will Braddick at Tracks in Exeter enough for the impeccable customer service and help that I recieved. It was the first time I'd been able to afford a car from a reputable garage so it was a whole new experience for me, to say I was intimidated at first is an understatement, I was pretty much clueless. As soon as I stepped foot into the garage I instantly felt comfortable and was greeted by such friendly staff. Will spent time going through various options with me to make sure it would suit my tight budget and I wouldn't be over spending. Which is something that I was most touched by as I never get service like that in London where I live. So if anyone is ever considering buying or financing a car from Tracks I would 100% recommend their garage and I know you will not be disappointed!

Sheila H.

12:56 22 Mar 18

always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x

Wendy T.

23:59 08 Mar 18

TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you

Maria A.

13:56 09 Jan 19

Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)

Will P.

13:44 05 Apr 18

This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.

Matthew D.

17:13 22 Aug 20

Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.

Jill B.

16:07 16 Oct 20

Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.

Hazel C.

10:20 20 Dec 17

Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends

Elaine P.

10:12 31 Aug 19

Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!

Alan D.

16:15 11 Jun 19

Always a pleasure to deal with. This is the second car bought. Service and sales are great.

John Martin D.

15:06 19 Feb 19

All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.

David J.

09:39 19 Oct 18

The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.

Liz D.

20:38 07 Dec 19

Excellent personal service. They arrange all the services etc. Highly recommend them.

Sandy P.

18:34 06 Aug 20

We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.

Jenny M.

07:17 21 Jul 19

Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.

Viv B.

09:05 06 Oct 18

Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.

Naomi de V.

22:56 02 Mar 17

I was really impressed with the excellent customer service I received from Ryan King at Tracks of Taunton. From the test drive till the day I collected my car, Suzuki Swift Sport, Ryan was absolutely outstanding with his approach towards me as a client. Always professional, knowledgeable, friendly, very patient and easy to talk to. Thank you Ryan!!! Jacek Minkowski (Tiverton)

Ellen D.

12:36 05 Jan 19

Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!

Joan W.

08:49 25 Jun 20

All the sales & servicing department are excellent

Carlos R.

18:12 31 Aug 19

Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.

Peter C.

11:00 16 Jun 18

Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .

Julie J.

19:23 07 Aug 19

quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant

Christine R.

08:19 01 Dec 18

Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃

Dave R.

17:14 04 Jun 20

Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!

Julie J.

12:57 28 Sep 17

Well sad day for me giving up my swift today as can no longer manage the clutch due to my illness was sad when I walked in but came away happier as Graham found me another lovely little auto swift so I can keep driving the car the I love thanks tracks for your brilliant service once again you never fail to deliver �

Neville C.

09:45 08 Nov 18

First class service and staff very friendly and helpful and would highly recommend to all family and friends.

Julie Hazel S.

14:45 17 Jan 19

Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)

Kim M.

19:37 15 Dec 17

I bought my first Suzuki in May and love it. Tracks have been excellent.

Theresa G.

19:30 26 Jul 18

Excellent service, car was collected from and returned to my home beautifully valleted.

Anneka AJ C.

08:30 18 Aug 20

The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁

Alison H.

09:20 19 Aug 17

Thanks Dave your my hero, outstanding customer service

Jim A.

19:46 07 Nov 19

A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time

Sophie O.

14:17 03 Jul 20

Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.

Graham F.

19:46 19 Dec 17

We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you

Sally W.

12:58 14 Feb 18

Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.

Suzanne E.

17:56 11 Jun 19

Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.

Lisa Hoskin Was W.

17:01 14 Mar 18

Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.

Jodie O.

09:22 28 Mar 17

Great service from the team here. Always so helpful and friendly! MOT very reasonable price and done promptly and was waiting less than an hour!

Dot G.

14:20 22 Feb 19

Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man

Angie R.

10:56 08 Feb 19

We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance

Robert F.

10:01 11 Oct 19

My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍

Andrew P.

11:02 02 May 19

They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.

Zannah H.

09:32 19 May 20

I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!

Alice H.

14:27 04 Oct 18

polite and reliable service,very professional sales service

Lynne L.

12:25 25 Nov 17

Tracks have always been absolutely first class in their customer service and products. We feel secure in the knowledge that our car is being looked after well. On having had an accident a couple of years ago too they were extremely efficient fast and very caring so thank you so much Tracks you are awesome!!

Tim D.

20:04 07 Oct 19

My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much

Julie C.

20:16 20 Sep 19

I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!

Janet L.

17:06 13 Apr 18

This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.

Bev C.

15:48 28 Nov 19

Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.

Natalie Wickenden P.

09:43 26 Jun 18

Great service as usual. Kept informed and end up with a clean car to boot!

Annie P.

17:59 19 Oct 18

Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .

Nicky B.

20:08 15 Dec 17

Tracks of Exeter are #1 for customer service, Best in the West!!!

Steve P.

09:10 20 May 19

Always friendly, good pricing.

Nicki W.

22:35 27 Jan 17

I can not praise the customer service at Tracks in Exeter enough. From the moment we walked into the showroom, taking a car out on a test drive, ordering and taking delivery of our new S Cross, we were given first class service from Will Braddick and the other members of a first class team. The customer service was excellent and the team should be proud of their efforts.

Eric T.

12:13 16 Dec 17

It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose

Rob J.

08:41 29 Aug 18

Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!

Stephen Spot W.

21:32 12 Dec 18

Very good service help full staff..

Veronica R.

10:39 05 Jul 19

Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.

Jane S.

21:42 30 Jan 17

The customer service and communication from Pete and his service team was outstanding. Would highly recommend using Tracks of Taunton.

Simon B.

20:18 19 Nov 14

Jackie L.

18:50 24 Oct 18

Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always

John N Louise B.

15:33 04 Apr 17

The customer service provided by tracks is the best I've experienced when purchasing a car. Jack Gardener is a credit to the organisation and couldn't have been better to deal with, even though I'm pretty indecisive. He was never pushy and helped me make an informed decision on whether to choose a diesel or a petrol engine.As for the car, the Vitara S is absolutely great and I'm glad I chose it over the other options I had in mind. It looks great in all black, fuel economy is a lot better than I expected (achieving 42mpg out and about town). Thanks again and I recommend Tracks of Exeter to anybody, first class.

Megan W.

08:31 20 Jun 20

We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.

Karen T.

08:15 27 Mar 17

Gr8 staff, friendly service. Would recommend them.

ChrisnJohn M.

11:14 15 Jan 20

All the staff greeted us when we got there, were very helpful. Highly recommended.

Lin D.

16:03 18 May 18

I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!

LouiseandRobert M.

16:10 21 Jul 20

Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.

Ralph B.

11:07 04 Apr 19

Very efficient and friendly staff at Taunton. Knowledgeable and helpful.

Katie C.

11:09 12 Jan 19

I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time

Jean T.

08:57 12 Feb 20

just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.

Ricky J.

19:16 18 Aug 20

tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍

Alan R.

15:05 25 Aug 17

My first service for my Vitara. Looked after me superbly fair play .Brilliant service thanks

Amy B.

16:04 06 Oct 18

Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.

Pat M.

07:29 25 Apr 18

Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.

Pat C.

08:40 15 Jul 20

We first visited Tracks Suzuki of Taunton last week, just looking, we liked what we saw, both the manager and Ryan were very friendly and welcoming. Ryan listened to what we wanted and soon offered us a test drive, we loved it.The service was fantastic, registering the vehicle arranging the tax etc. Very happy with the whole experience, big THANK YOU to Ryan

Caroline H.

10:33 09 Mar 18

Brought a suzuki ftom tracks of taunton fanatasic team with the sales man and parts team would reccomend

Daisy W.

13:55 11 Jan 20

I bought my car from Tracks in part-exchange earlier this week. Ryan was friendly and approachable, which made trading in my first car and buying a new one much less stressful than it otherwise would have been. He was also very patient with my many daft questions such as "do I put green or black fuel in it?". I also use Tracks for my MOTs, which they do quickly and well, and all for a reasonable price. I would definitely recommend Tracks.

Tanya M.

19:53 08 May 17

Leslie K.

10:39 11 Nov 17

Another good visit to Tracks for another service on my faithful Splash ,always polite and well informed as to what's going on ,sorted an annoying rattle and coffee and biscuits while you wait and the car came back all washed and tidy ,many thanks

Frank L.

10:50 15 Mar 19

You could not better the service and the staff are helpful and very professional.

Dave E.

19:51 15 Dec 17

Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.

Rachel K.

07:08 24 Aug 19

Fantastic Garage , very friendly & helpful staff. Very swift & easy transaction.Ryan was very thorough in going through the details /functions of the car , nothing was to much trouble . A pleasure to do business with , highly recommended. Thank you for everything, loving my new wheels 👍

Linda S.

09:35 26 Jun 19

As usual excellent Customer Service from all staff

John S.

10:01 12 Jun 20

The sales and after sales service has been excellent.

Dave R.

09:53 16 Jun 20

After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!

Mike G.

11:17 13 Oct 17

Second annual service on Sue's Swift, as usual polite and courteous service from the staff, Anita really knows her stuff. Nice car valet to complete the service, many thanks.

David L.

15:19 05 Feb 20

On time, efficient service, cheerful staff & a courtesy car-what more do you want?

Pat M.

12:23 20 Dec 17

Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.

Prue R.

09:56 03 Jul 20

Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!

Ann W.

10:23 07 Sep 19

As always efficient , polite and helpful. First class service.

Aidan P.

10:49 03 Jan 20

Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗

Christine S.

18:35 20 Jun 19

I couldn’t recommend Tracks in Exeter more, Mel, Jack and Craig went above and beyond to get my Suzuki Swift Sport ready in super quick time, I absolutely love her and thanks to Jacks input she looks stunning ♥️

Jennifer H.

18:18 15 Dec 17

Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!

Kieran Mark H.

18:03 13 Jun 18

Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you

Vassilis S.

23:04 05 Feb 20

Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.

Rachel Jane D.

05:55 18 Aug 18

Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!

Alan T.

12:27 04 Mar 20

Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!

Gillian D.

12:01 02 Aug 20

Really smooth and friendly service

Brian H.

16:07 15 Dec 17

Excellent service as always �, lovely friendly staff. �

Barry U.

13:10 23 Sep 16

Just picked up my used Suzuki Cross from Tracks at Taunton. Ryan made the change over so easy and he was so friendly. Can`t praise him or Tracks high enough. The car was polished to perfection both inside and out. Well done Ryan and Tracks and a great big thank you

Tina H.

20:39 15 Mar 18

As always excellent service can not be faulted !!!! Thank you .

Ruby H.

11:26 11 Sep 19

Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU

Becky H.

14:49 26 Jun 17

Excellent customer service from Will at Tracks. I love my new Vitara, thanks so much for all your help. Would definitely recommend.

Neil P.

08:37 05 Nov 20

I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.

Christine M.

11:26 20 Aug 19

Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class

Felicity H.

11:30 03 Oct 20

Excellent service from all your staff, clear advice and explanations. Very professional. This is the first Suzuki I have owned and I will certainly return when necessary.

Jade K.

17:37 23 Dec 17

Heather L.

11:31 01 Feb 19

Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.

Geoff P.

10:31 29 Oct 19

The service and customer care at Tracks is first class and I would recommend them to anyone

Stuart S.

10:29 03 May 19

Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart

James B.

12:18 26 May 17

Brilliant customer service, polite friendly staff and free coffee or tea.

Julie L.

07:47 15 Oct 19

I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!

Mike G.

12:00 28 Jan 20

Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.

Tuckerman M.

10:00 02 Jun 18

Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.

Judy B.

13:21 26 Jul 19

Friendly, helpful and informative staff, both in sales and the technical department

Laila V.

23:02 15 Jan 18

I am a very happy customer with my brand new Suzuki :)Jack Dennehy is looking after me and the vehicle at the Taunton branch.I would rate his service as 10 out of 10 as I he was very friendly, helpful and explained things clearly and answered all my questions as we went along.If I know someone who is going to need a car, now I know where to advise them to go :)

Ray S.

09:56 21 Dec 17

Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!

Amy P.

09:28 26 Jul 19

Can not fault the customer service by all staff and they always go above and beyond! Tracks Exeter are fab and wouldn’t want to go to any other garage now!

Jason D.

14:04 01 Jan 18

Purchased a beautiful Suzuki Swift for my daughter 18 months ago from Ryan King and the team at the Taunton branch. Great service from everyone there and superb value for the car we got, so ended up buying another before Christmas 2017 from Ryan and the team for my son. This time a new Swift with black alloys and the accessory pack, the car looks fantastic and my son is so pleased. Great value and service again so well done Taunton team!

Georgina S.

11:57 29 Nov 18

As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.

Jo Shepherd I.

13:06 25 May 17

Tracks Suzuki Taunton Ryan was amazing so were all the staff

Irene Blacklaw C.

08:40 11 Jan 20

Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.

Trevor J.

10:17 04 Sep 20

Always an above and beyond service 11/10

David S.

10:35 25 Sep 19

yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter

Jo R.

11:07 30 May 20

Car MOT and service yesterday. Relieved to experience showroom and staff well equipped and protected under new regulations. Brilliant customer service as always. Big thank you to Tracks Exeter - see you next year!

Wayne S.

13:39 21 Mar 19

Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.

Sam C.

19:21 23 Apr 18

A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys

Beverley K.

22:19 14 Feb 18

Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .

Sheila S.

08:35 10 Sep 20

My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.

John P.

19:51 22 Jun 19

Great garage, great staff,great customer service. Brilliant.

Cheryl R.

18:24 11 Dec 18

Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.

Sonia W.

15:01 22 Jul 19

Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.

Helen R.

17:12 20 Dec 17

Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.

Beatrice W.

09:56 10 May 19

Very pleased with the service and staff were very efficient with my car thank you

Caz M.

18:32 25 May 19

I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend

Robert C.

17:59 17 Mar 19

Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!

Michael K.

21:19 12 Apr 18

Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.

Christine Thoburn K.

08:57 03 Apr 19

As always, efficient and friendly service at Tracks, Exeter.

Jenny G.

14:13 26 Jan 20

Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.

John W.

08:17 26 Aug 20

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