A strong score for Suzuki in latest What Car? Reliability Survey
September 26, 2024
Suzuki has once again earned a strong ranking in the 2024 What Car? Reliability Survey, released today, achieving a notable brand score of 97.75%, just 0.6% behind the top contender. This well-regarded annual survey gathers feedback from owners of vehicles up to five years old, with nearly 30,000 readers from What Car? participating across 31 different manufacturers.
In addition to this recognition, two Suzuki models have secured top positions among the ten most reliable vehicles in their categories. The Vitara (2015-present) shone in the small SUV segment, scoring 97.7%, while the Swift followed closely with a score of 95.7%.
Claire Evans, consumer editor at What Car?, remarked, “Suzuki is consistently in the top five brands for reliability with owners. No wonder, then, that half of the Swift and Vitara owners responding to our survey told us that dependability was one of the things they liked most about their cars.”
Suzuki owners also benefit from extended peace of mind beyond the typical five-year ownership period, thanks to a complimentary warranty of up to seven years. This warranty becomes effective once the initial three-year/60,000-mile manufacturer warranty expires and is contingent on the vehicle receiving its annual service at a Suzuki dealership.
The warranty remains valid until the next qualifying service and can be renewed for a maximum of seven years or 100,000 miles. It covers major components, and if a customer sells their car during the warranty period, it can be easily transferred to the new owner at no additional cost.
Furthermore, Suzuki offers hybrid technology as standard across its entire range, and What Car? noted that hybrid and plug-in hybrid models from all 31 brands are the least likely to encounter issues, with a failure rate of just 19%, despite their more complex engine and electric motor configurations.
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Highest ranking for Suzuki by What Car? readers
January 16, 2024
Suzuki, recognized as experts in small cars, is delighted to share positive outcomes from the latest What Car? Reliability Survey.
The survey, based on feedback from 21,732 owners of cars up to five years old, inquired about faults, repair duration, and costs over the last two years. Among the 32 car brands and 178 models evaluated, the Swift claimed the top spot in the small car category with an impressive 99.5% score. Only four percent of Swift owners reported issues, all of which were promptly and cost-effectively addressed within a day. An owner expressed, “My Swift has been incredibly reliable; I plan to get another one in a few years.”
In the small SUV category, the Ignis also secured the leading position with a remarkable 99.4% score. Additionally, the Vitara earned a spot in the top 10 with a commendable 96.7% rating. Suzuki as a brand achieved an overall ranking in the top four among the 32 manufacturers assessed, boasting a strong score of 96.9%. Claire Evans, Consumer Editor of What Car?, stated, “For those seeking an affordable and reliable small hatchback or SUV, the Suzuki Swift and Ignis are excellent choices. Owners reported minimal faults, swiftly addressed at no cost.”
Apart from the robust reliability and economical ownership of Suzuki vehicles, the Service Activated Warranty adds further assurance. This warranty, available after the expiration of the three-year/60,000 miles manufacturer warranty, continues until the subsequent qualifying service, extending up to a maximum vehicle age of seven years/100,000 miles, whichever occurs first.
‘Best Buy’ and ‘True MPG’ success for Suzuki Ignis at the 2022 What Car? Awards… for a THIRD YEAR in a row!
January 21, 2022
- Best Small SUV for Value – Ignis 1.2 Dualjet Hybrid SZ3
- Best ‘True MPG’ on rural roads and motorways – Ignis 1.2 Dualjet Hybrid
Following its success in 2020 and 2021, the Suzuki Ignis has again been awarded a ‘Best Buy’ and ‘True MPG’ winner at the 2022 What Car Awards? held in London on 20th January. Comprehensively judged by the editorial team, the Ignis was announced as the best value overall small SUV model.
Steve Huntingford, Editor of What Car? commented: “If you want a car with a high driving position but low costs, nothing does it quite like the Ignis. Not only does it offer bargain pricing, but its mild-hybrid petrol engine positively sips fuel; indeed, it delivers the best rural and motorway economy of anything we’ve ever put through our real-world True MPG test with figures of 74.8mpg and 53.3mpg respectively. As a bonus, the Ignis really embraces the ‘small’ in ‘small SUV’, making it a doddle to park and manoeuvre, yet it’s surprisingly spacious inside, comfortably accommodating four adults.”
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High rankings for Suzuki in 2021 What Car? reliability survey
August 27, 2021
Suzuki is celebrating some great news from the results of the 2021 What Car? Reliability Survey.
Following reports from over 16,300 readers about their car ownership experience for vehicles up to five years old, Suzuki ranked joint third out of the 30 car brands measured with a score of 97.1% reliability.
What Car? measured 178 different models across the industry and in the small car class, the Swift model ranked in the top three with owners reporting 99.3% reliability during their ownership period.
Steve Huntingford, Editor of What Car? comments: “The Suzuki Swift majors on value for money, but that’s not at the expense of dependability. In fact, the Swift is one of the most dependable small cars you can buy according to owners of cars up to five years old.”
