Tracks Crowned Triple Winner at Suzuki Dealer Awards 2025
May 2, 2025
We’re incredibly proud to announce that Tracks of Exeter has achieved a remarkable hat-trick at this year’s Suzuki Dealer of the Year Awards, taking home three of the most prestigious titles:
- National Dealer of the Year
- Regional Dealer of the Year (Region F)
- Best Customer Experience
The awards were presented during Suzuki GB PLC’s annual National Dealer Conference, held at The Grove Hotel in Watford. The ceremony featured Sir Clive Woodward, the legendary Rugby World Cup-winning coach, who joined the Suzuki Directors in presenting the awards and delivering a motivational keynote as the event’s guest speaker.
To be named the top Suzuki dealership in the region is a huge honour in itself—but to also win nationally and be recognised for delivering the Best Customer Experience across the entire dealer network makes this achievement truly special.
These accolades reflect the results of a nationwide assessment across Suzuki’s entire dealer network. Dealerships were evaluated based on a combination of key performance metrics including: percentage of target sales achieved, finance penetration, customer experience in both sales and service, and parts and accessory performance. All of this data was aggregated into a balanced scoreboard, and we’re thrilled to have come out on top in three categories.
David Kateley, Director Automobile at Suzuki GB PLC, commented: “Our annual awards are always a fantastic opportunity to recognise the hard work and achievements of our dealer network. It’s great to be able to celebrate the dedication and loyalty of our dealerships and I’d like to congratulate all of our winners.
Special congratulations goes to the team at Tracks of Exeter who are celebrating their triple win. We look forward to a successful 2025 and meeting again next year to celebrate even more of our achievements.”
From everyone here at Tracks, we’d like to extend a heartfelt thank you to our loyal customers and especially to every member of our dedicated team on their outstanding performance.
Swift Hybrid Named Best Small Car at 2025 UKCOTY
February 20, 2025
Suzuki is thrilled to announce that the Swift Hybrid has been awarded the title of Best Small Car at the 2025 UK Car of the Year Awards (UKCOTY). After undergoing extensive testing alongside its competitors, the Swift was chosen as the winner by the judging panel.
Several jury members shared their thoughts on why the Swift stood out: “Practical, affordable small cars are rare these days, but Suzuki’s Swift comes to the rescue, offering honest motoring at an accessible price with low running costs. It’s fun to drive and packed with features, even in the base model,” said Alex Robbins. “The Swift strikes a perfect balance between value, economy, and style. Despite its compact size, its square proportions make the boot, especially with the seats down, very practical,” commented Trinity Francis.
“An unbeatable combination of reliability and efficiency, thanks to its simple powertrain. In a market full of complicated vehicles, the Swift stands out with its refreshing simplicity, all while keeping an affordable price that appeals to a wide range of drivers,” added Natisha Chatten.
Launched in Spring 2024, the new Swift Hybrid has been met with great praise, offering a high level of standard equipment, including the latest technology and enhanced safety features. With CO2 emissions as low as 99g/km and a competitive starting price of £19,199 for the Motion model with manual transmission, the Swift is an attractive option for many buyers.
The Swift Motion grade comes equipped with 16-inch alloy wheels, LED headlights, navigation, rear-view camera, rear parking sensors, Adaptive Cruise Control, wireless smartphone link display audio, keyless entry and start, Driver Monitoring System, upgraded Dual Sensor Brake Support, Lane Departure Warning, Weaving Alert, Rear Cross Traffic Alert, Blind Spot Monitor, and enhanced Traffic Sign Recognition. The Ultra grade adds polished 16-inch alloy wheels, automatic air conditioning, rear passenger heater outlet, and electric folding door mirrors with integrated turn indicators.
Customers can enjoy up to seven years of warranty coverage once the car’s manufacturer warranty ends, provided it is serviced at an authorized Suzuki Dealer. This free warranty extends up to a maximum of seven years or 100,000 miles, whichever comes first, and is renewed after each qualifying service.
New Swift Offers
Discover our latest offers across the new Swift range.
New Swift Range
Explore the new Swift range.
New Swift Hybrid Wins Top Gear Award
November 27, 2024
The new Suzuki Swift Hybrid has won the Small Car category at the TopGear.com Awards, held last night at the BBC Television Centre in London.
The Swift was crowned 2024 Small Car of the Year by the Top Gear editorial team following rigorous testing against its competitors.
Deputy Editor of Top Gear, Ollie Kew, remarked: “The new Swift is affordable, economical, fun to drive, unpretentious, comfortable, practical, and thoroughly likable. Isn’t that everything you could want from a small car?”
Launched just six months ago, the latest Swift has been warmly received thanks to its impressive standard equipment, advanced safety features, low CO2 emissions of only 99g/km, and competitive starting price of £19,199 for the Motion model with manual transmission.
An extensive range of features come as standard including:
- 16-inch alloy wheels
- LED headlamps
- Navigation system
- Rearview camera and parking sensors
- Adaptive Cruise Control
- Wireless smartphone connectivity
- Keyless entry and start
- Driver Monitoring System
Enhanced safety features include upgraded Dual Sensor Brake Support, Lane Departure Warning, Weaving Alert, Rear Cross Traffic Alert, Blind Spot Monitor, and advanced Traffic Sign Recognition.
The Ultra grade takes it further, adding polished 16-inch alloy wheels, automatic air conditioning, a rear passenger heater outlet, and electric folding door mirrors with integrated side turn indicators.
New Swift Offers
Discover our latest offers across the new Swift range.
New Swift Range
Explore the new Swift range.
Highest ranking for Suzuki by What Car? readers
January 16, 2024
Suzuki, recognized as experts in small cars, is delighted to share positive outcomes from the latest What Car? Reliability Survey.
The survey, based on feedback from 21,732 owners of cars up to five years old, inquired about faults, repair duration, and costs over the last two years. Among the 32 car brands and 178 models evaluated, the Swift claimed the top spot in the small car category with an impressive 99.5% score. Only four percent of Swift owners reported issues, all of which were promptly and cost-effectively addressed within a day. An owner expressed, “My Swift has been incredibly reliable; I plan to get another one in a few years.”
In the small SUV category, the Ignis also secured the leading position with a remarkable 99.4% score. Additionally, the Vitara earned a spot in the top 10 with a commendable 96.7% rating. Suzuki as a brand achieved an overall ranking in the top four among the 32 manufacturers assessed, boasting a strong score of 96.9%. Claire Evans, Consumer Editor of What Car?, stated, “For those seeking an affordable and reliable small hatchback or SUV, the Suzuki Swift and Ignis are excellent choices. Owners reported minimal faults, swiftly addressed at no cost.”
Apart from the robust reliability and economical ownership of Suzuki vehicles, the Service Activated Warranty adds further assurance. This warranty, available after the expiration of the three-year/60,000 miles manufacturer warranty, continues until the subsequent qualifying service, extending up to a maximum vehicle age of seven years/100,000 miles, whichever occurs first.
Tracks finalists at Auto Trader Retailer Awards
October 23, 2023
We are delighted to announce that Tracks Suzuki have been named as a finalist in the ‘Retailer of the Year’ category at the Auto Trader Retailer Awards 2023.
“To make the final 3 from over 13,000 retailers nationwide and a shortlist of 1,000 dealers on the UK’s largest car marketplace, Auto Trader, is a huge achievement for us and testament to the hard work and commitment of our incredible team,” says Tracks General Manager, Harry Ody.
This year’s Auto Trader Awards take place on 18th October 2023 at 8 Northumberland Avenue in London, and recognises and celebrates the very best of the automotive industry.
