Meet the Tracks Team

Since our inception in 1991, the success of Tracks Suzuki has been largely due to the dedication and hardwork of our incredible team, many of whom have been committed to the company from upwards of ten years to over twenty-five years. It’s this level of loyalty that’s been integral in building strong customer relations and continued support for both of our dealerships.

If you’ve never visited our dealerships before then we’re confident any of our team pictured below will make you feel welcome and ensure the services we provide are of high quality, completed efficiently and value for money.

Exeter

Stephen Ody
Managing Director
Craig Rose
General Manager
David Upton
Group Aftersales Manager
Harry Ody
Sales & Marketing
Will Braddick
Franchise Manager
Jack Gardner
Sales Executive
Anita Hill
Service Advisor
Mike Sercombe
Service & Parts Advisor
Katie Adams
Sales & Accounts Admin
Hannah Gregory
Used Car Marketing Coordinator

Taunton

Mark Kingdon
General Manager
Ryan King
Sales Executive
Jonathan Atyeo
Sales Executive
Steve Rowswell
Parts Manager
Bill Deacon
Service Advisor
Aaron Dredge
Service Advisor

Customer Reviews

4.9
Based on 726 reviews
Larry Girling
Larry G.
15:05 23 Dec 16
I heartily endorse all that has been said below about Tracks of Exeter. As a Suzuki main Dealership they do everything it says the tin!
Paul Faulkner
Paul F.
16:06 28 Jun 16
Marina Bird
Marina B.
19:40 25 May 18
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Nicki Wood
Nicki W.
22:35 27 Jan 17
I can not praise the customer service at Tracks in Exeter enough. From the moment we walked into the showroom, taking a car out on a test drive, ordering and taking delivery of our new S Cross, we were given first class service from Will Braddick and the other members of a first class team. The customer service was excellent and the team should be proud of their efforts.
Wayne Sharp
Wayne S.
13:39 21 Mar 19
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
Patrick Mitchell
Patrick M.
14:22 03 May 18
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
Georgina Sherry
Georgina S.
11:57 29 Nov 18
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Robert Foss
Robert F.
10:01 11 Oct 19
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
Jenny Glinn
Jenny G.
14:13 26 Jan 20
Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.
Alex Soanes
Alex S.
19:07 11 Jun 19
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Dave Edwards
Dave E.
19:51 15 Dec 17
Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.
Rachel Jane Durrance
Rachel Jane D.
05:55 18 Aug 18
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Simon Bowers
Simon B.
20:18 19 Nov 14
Anneka AJ Christian
Anneka AJ C.
08:30 18 Aug 20
The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁
Cheryl Dart
Cheryl D.
20:48 20 Apr 16
took our car to exeter for service and mot, had fantastic service from Dave,we had a broken suspension spring and they had to order the part, Dave phoned us to tell us and to give us the cost, nothing was to much trouble he had got a curtsy car waiting for us.great customer service.
Lucy Smart
Lucy S.
13:59 26 Aug 18
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Jacqueline Mackie
Jacqueline M.
11:38 19 Jun 20
Best customer service I have ever had
Frances Pym
Frances P.
16:59 24 Oct 18
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
Julie Jennings
Julie J.
19:23 07 Aug 19
quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant
Kevin Loader
Kevin L.
20:13 18 Oct 20
Well looked after good communication very polite
Angela Holland
Angela H.
18:33 03 Jul 18
Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.
Julie Lammin
Julie L.
07:47 15 Oct 19
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
Sheila Shaw
Sheila S.
08:35 10 Sep 20
My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.
Angie Ravenscroft
Angie R.
10:56 08 Feb 19
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
Heather Lang
Heather L.
11:31 01 Feb 19
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
John Woolmer
John W.
08:32 25 Sep 18
1st class service alround
Vassilis Sarantos
Vassilis S.
23:04 05 Feb 20
Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.
Tim Deacon
Tim D.
20:04 07 Oct 19
My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much
William John Hill
William John H.
08:36 29 Oct 18
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
Megan Warren
Megan W.
08:31 20 Jun 20
We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.
Glenda Martin
Glenda M.
16:10 14 Feb 19
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Lesley Smith
Lesley S.
12:30 07 Sep 17
Tracks Susuki Exeter. A really great group of people. A pleasure going in today for my 2nd year service. Thank you all.
Barry Whittle
Barry W.
18:23 15 Dec 17
Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing
Helen Burr
Helen B.
12:07 10 Mar 20
Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.
Jenny Milsom
Jenny M.
07:17 21 Jul 19
Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.
Terry Sharp
Terry S.
20:41 11 May 18
I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.
Michael Evans
Michael E.
09:59 11 Aug 20
Good customer service and above all friendly people unlike some showrooms that I have visited in the past
terry stenner
terry S.
10:15 28 Jan 20
Had a great experiences at Suzuki tracks of Taunton. Ryan,the senior sale man was very professional with a nice lay back approach,no pushiness what so ever so it was a nice atmosphere,I even had three cups of coffee.I was given a good price for my part exchange so I went ahead and bought a used Suzuki Vitara and was able to take the car away the same day.Also a big thank you to Gary for getting the car ready for me to take away.I live in Bristol which is 52 miles away but if I was in line to buy another Suzuki then I would differently come back to this Ryan.Well done men.
Jayne Feltham
Jayne F.
15:49 04 Jun 18
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Janie Burden
Janie B.
18:45 14 Feb 19
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
Beatrice Whitemore
Beatrice W.
09:56 10 May 19
Very pleased with the service and staff were very efficient with my car thank you
Jackie Laskey
Jackie L.
18:50 24 Oct 18
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Christine Reed
Christine R.
08:19 01 Dec 18
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
Neville Cork
Neville C.
09:45 08 Nov 18
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Kaye Frounks
Kaye F.
17:07 30 Jan 18
Love my fiesta from tracks in Taunton. Just had to wait too long to pick it up!
Caz Meecham
Caz M.
18:32 25 May 19
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Kieran Rhodes
Kieran R.
06:54 22 Jul 17
Well good service well Alec Stott is great person I find u what u want and needs and u don't have to worry
Colette Colborne
Colette C.
13:10 30 Mar 18
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Brian Hitchcock
Brian H.
16:07 15 Dec 17
Excellent service as always �, lovely friendly staff. �
Michael Kent
Michael K.
21:19 12 Apr 18
Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.
Alan Bridges
Alan B.
14:33 08 Jun 18
Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks
Amanda Binnie
Amanda B.
22:04 30 Oct 19
I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.
Stephen Spot Watson
Stephen Spot W.
21:32 12 Dec 18
Very good service help full staff..
Harry Reece
Harry R.
08:34 02 Jul 17
Friendly service, did a great job fitting a new DPF but the free coffee was too hot, burnt my lips!
Angela Owen
Angela O.
17:48 01 Nov 16
I've had two cars now from Tracks and have always received really good service . The staff are all very friendly and helpful. I've just had my Swift serviced and as I work in Exeter they picked it up from my place of work and delivered it back with no inconvenience to me. I would highly recommend Tracks to anyone looking for a new or used car.
Suzanne Gárdner
Suzanne G.
10:43 08 Sep 18
They are such a good team alway very helpful Andy as always did a good job 10/10
Ruby Horwell
Ruby H.
11:26 11 Sep 19
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
Marion Bristow
Marion B.
13:41 03 Oct 18
Helpful, polite and accommodating...from sales to aftersales...very professional....
Penny Wilkinson
Penny W.
11:57 22 May 18
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
Sheila Hirons
Sheila H.
12:56 22 Mar 18
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
Luke Abrahams
Luke A.
08:13 26 Jul 20
Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.
Denise Russell
Denise R.
19:02 07 Sep 16
we always go back here to have my car service and we are always look after so well would not go anywhere else and we come from Plymouth that's how good the service is here
Andy Murray
Andy M.
14:11 24 Feb 16
I bought a Suzuki Jimny from Tracks Exeter over 5 years ago. I've still got it and it's been serviced and looked after by Tracks all the time. I've only ever had excellent service. I would thoroughly recommend them to anyone.
Sue Smith
Sue S.
18:04 19 Dec 17
Tracks Suzuki customer service .... priceless �����
Eric Lowes
Eric L.
09:36 20 Dec 17
With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.
Liam Storey
Liam S.
23:08 23 Nov 18
Great service. Good customer care!
Shirley Lewendon
Shirley L.
20:21 04 Jul 18
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
James Cook
James C.
20:01 08 Feb 17
Great All round 5 Star performance from everyone at Tracks Suzuki Exeter. From Anita welcoming me with a smile and remembering previous issues with my sat-nav, Dan carrying out an excellent service on my car, to David and his knowledge and helpfulness at the end. Thanks again, and will see you in September for the MOT.
Kath Brabbins
Kath B.
10:32 28 Jan 20
I bought my Vitara over the phone last year. 😱 First time ever, and needed a car QUICKLY! 4 days later, and Tracks delivered an immaculate motor to my doorstep, after I placed my trust in them to do so. I've just taken the car back for its 1st service, and couldn't have been more pleased. Efficient, professional, reliable, courteous service. Thank you Tracks. From a delighted customer. Well worth the journey from North Cornwall.
Paula Hollands
Paula H.
19:24 03 Mar 20
Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀
John Latham
John L.
21:25 01 Nov 18
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
Stella Levy
Stella L.
11:48 23 Mar 18
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
ChrisnJohn Mason
ChrisnJohn M.
11:14 15 Jan 20
All the staff greeted us when we got there, were very helpful. Highly recommended.
John Porter
John P.
19:51 22 Jun 19
Great garage, great staff,great customer service. Brilliant.
David Griffith
David G.
16:22 28 Feb 18
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
John Gale
John G.
21:10 16 Apr 16
Fantastic service from the team of dedicated staff at tracks
Charles Whittle
Charles W.
20:10 20 Dec 17
A friendly and efficient Suzuki dealership.
Julie Hazel Shearman
Julie Hazel S.
14:45 17 Jan 19
Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)
Neil Payne
Neil P.
08:37 05 Nov 20
I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.
Graham Tottle
Graham T.
13:28 20 Feb 19
Polite and informative staff. An excellent experience.
Lin Drage
Lin D.
16:03 18 May 18
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Sara Summers
Sara S.
11:32 14 Nov 19
Great customer service and very friendly assistants. cleaned the car after a service well pleased.
Paula McClements
Paula M.
12:42 23 Oct 20
I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.
Christopher Greenway
Christopher G.
09:57 15 Jun 16
I have bought 4 brand new cars over the last few year's from Tracks of Exeter and I can only speak very highly on the service that has been given to me. Graham Tooththe sales manager whom I saw on each occasion when buying a brand new car did his job exceptionally well for me and should I buy another new Suzuki in the future I will seek his services. p.s the car is a dream, very pleased with it.
Carol Hannaford
Carol H.
10:38 12 Jan 19
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Jeannette Lawrence
Jeannette L.
12:01 30 Mar 18
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Rachel Crane
Rachel C.
10:39 17 Jan 20
Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.
Su Luffman
Su L.
22:02 08 Jun 18
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Brian Hitchcock
Brian H.
10:17 07 Aug 20
Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌
Frederick David Vowles
Frederick David V.
08:27 07 Feb 18
Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.
Alfred Cyril Adams
Alfred Cyril A.
12:59 19 Nov 18
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
Shirley O'Shea
Shirley O.
16:36 16 Apr 19
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Charlotte Ann Tivey
Charlotte Ann T.
12:47 02 Feb 17
I cannot thank Will Braddick at Tracks in Exeter enough for the impeccable customer service and help that I recieved. It was the first time I'd been able to afford a car from a reputable garage so it was a whole new experience for me, to say I was intimidated at first is an understatement, I was pretty much clueless. As soon as I stepped foot into the garage I instantly felt comfortable and was greeted by such friendly staff. Will spent time going through various options with me to make sure it would suit my tight budget and I wouldn't be over spending. Which is something that I was most touched by as I never get service like that in London where I live. So if anyone is ever considering buying or financing a car from Tracks I would 100% recommend their garage and I know you will not be disappointed!
Matthew Duke
Matthew D.
17:13 22 Aug 20
Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.
Christine Lovett
Christine L.
14:05 24 Nov 18
Staff are always excellent and nothing is too much trouble, great service as always.
Glynis Harding
Glynis H.
09:47 07 Dec 19
This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.
Teresa Lock - McGorrigan
Teresa Lock - M.
18:48 14 Apr 18
Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks
John WT
John W.
08:17 26 Aug 20
Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.
Graham Fisher
Graham F.
19:46 19 Dec 17
We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you
Maria Redman
Maria R.
10:52 25 Apr 18
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Veronica Richardson
Veronica R.
10:39 05 Jul 19
Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.
Diana Flower
Diana F.
16:32 06 Sep 18
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Claire Moody
Claire M.
11:19 07 Nov 18
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
Rachel Kay
Rachel K.
07:08 24 Aug 19
Fantastic Garage , very friendly & helpful staff. Very swift & easy transaction.Ryan was very thorough in going through the details /functions of the car , nothing was to much trouble . A pleasure to do business with , highly recommended. Thank you for everything, loving my new wheels 👍
Sharon O'Donnell
Sharon O.
09:19 21 Feb 20
Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.
Tina Hart
Tina H.
20:39 15 Mar 18
As always excellent service can not be faulted !!!! Thank you .
peter bearne
peter B.
14:53 06 Mar 19
Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.
Felicity House
Felicity H.
11:30 03 Oct 20
Excellent service from all your staff, clear advice and explanations. Very professional. This is the first Suzuki I have owned and I will certainly return when necessary.
Lesley Lewis
Lesley L.
16:49 28 Feb 19
Service,polite staff & people you feel able to trust.
Kirk J Shepherd
Kirk J S.
20:51 11 Mar 18
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Amy Bond
Amy B.
16:04 06 Oct 18
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Barry Underhill
Barry U.
13:10 23 Sep 16
Just picked up my used Suzuki Cross from Tracks at Taunton. Ryan made the change over so easy and he was so friendly. Can`t praise him or Tracks high enough. The car was polished to perfection both inside and out. Well done Ryan and Tracks and a great big thank you
Jenna Hill
Jenna H.
23:35 24 Nov 17
I would like to say a massive thank you to Alec scott for helping me to be able to get a new car suitable for my little family. The process was less stressful than I expected. I did not feel pressured into making a decision straight away and was provided with all relevant information for me to take home and look through. I would definitely recommend tracks Suzuki for some where to purchase a car. One happy customer here. 😀
Jane Summerhayes
Jane S.
21:42 30 Jan 17
The customer service and communication from Pete and his service team was outstanding. Would highly recommend using Tracks of Taunton.
Salvador Clavero
Salvador C.
09:28 16 Jul 20
Exelent Service! friendly and efficient
Mike Smith
Mike S.
10:34 07 Jun 19
nice fast service as always
Judy Bowles
Judy B.
13:21 26 Jul 19
Friendly, helpful and informative staff, both in sales and the technical department
Alan Dixon
Alan D.
16:15 11 Jun 19
Always a pleasure to deal with. This is the second car bought. Service and sales are great.
Steve Wright
Steve W.
08:19 30 Nov 18
very helpful when ever I need it
Angie Oakley
Angie O.
18:41 09 Mar 19
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Jennifer Hossack
Jennifer H.
18:18 15 Dec 17
Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!
Ashley Stockton
Ashley S.
10:06 21 May 19
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Liz Downend
Liz D.
20:38 07 Dec 19
Excellent personal service. They arrange all the services etc. Highly recommend them.
Jennifer Poggio
Jennifer P.
12:35 11 Feb 20
Excellent service over the last 27 years, wouldn’t go anywhere else.
Craig Hallas
Craig H.
16:32 05 Sep 18
Great service and excellent prices!
Wendy Axford
Wendy A.
19:00 25 Feb 18
Great service from Will when buying our Suzuki Swift. So friendly and helpful and explained everything . Would definitely recommend Tracks. Although Will dealt with us I will mention that Graham was also very nice. Very pleasant experience and love the car .
Alison Harbird
Alison H.
09:20 19 Aug 17
Thanks Dave your my hero, outstanding customer service
Deborah Moore
Deborah M.
19:43 12 Feb 19
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Linda Stirling
Linda S.
09:35 26 Jun 19
As usual excellent Customer Service from all staff
Patricia Streams
Patricia S.
10:56 26 Mar 19
We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.
Suzanne Elizabeth
Suzanne E.
17:56 11 Jun 19
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Theresa Glyn
Theresa G.
19:30 26 Jul 18
Excellent service, car was collected from and returned to my home beautifully valleted.
Nikki Jayne Mansell
Nikki Jayne M.
15:34 17 Apr 19
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Natalie Wickenden Price
Natalie Wickenden P.
09:43 26 Jun 18
Great service as usual. Kept informed and end up with a clean car to boot!
Alex Macrae
Alex M.
09:45 16 Aug 19
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
ClareandSimon Monfredi
ClareandSimon M.
09:48 11 Aug 20
A big thank you to Ryan and the team @ Blagdon Hill, Taunton for making our purchase and handover of our new SX4 SZ5 last week run so smoothly - we are loving it 😀👍
Jo-Anne Smee Blackmore
Jo-Anne Smee B.
23:13 16 Sep 18
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Hannah Selley
Hannah S.
16:16 02 Jul 20
Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.
Rob Jordan
Rob J.
08:41 29 Aug 18
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
Martin Mancini
Martin M.
22:13 10 Feb 19
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Ralph Briggs
Ralph B.
11:07 04 Apr 19
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Lisa Hoskin Was Wainwright
Lisa Hoskin Was W.
17:01 14 Mar 18
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Sandy Poingdestre
Sandy P.
18:34 06 Aug 20
We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.
David Laws
David L.
15:19 05 Feb 20
On time, efficient service, cheerful staff & a courtesy car-what more do you want?
Leah Oxenham
Leah O.
14:01 12 Feb 20
I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!
Heather Carlyle
Heather C.
22:28 05 Oct 18
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
Ros Buckley
Ros B.
15:23 30 Nov 17
The team at Tracks of Taunton are incredible. So helpful and they did an amazing job on my car and went to the extra effort of cleaning the inside to the point of which it was unrecognizable after me carting around my big dogs in it for a year. Thank you so much :)
Jamie Sinclair
Jamie S.
10:10 06 Jul 19
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Martine Gough
Martine G.
14:04 24 Jul 19
they are very helpful and friendly.
Donna Larvin
Donna L.
09:34 21 Jun 19
cracking service. A+ plus more .
Alan Tatham
Alan T.
12:27 04 Mar 20
Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!
Jane Williams
Jane W.
10:52 05 Dec 17
The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��
Caroline Holloway
Caroline H.
10:33 09 Mar 18
Brought a suzuki ftom tracks of taunton fanatasic team with the sales man and parts team would reccomend
Mike Green
Mike G.
12:21 26 Oct 16
Very good dealer, had my partners Swift serviced yesterday, as usual polite, quick and efficient service, would recommend this dealer to anyone.
David Saunders
David S.
10:35 25 Sep 19
yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter
Carol Berry
Carol B.
11:05 30 Mar 18
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Sophie Osler
Sophie O.
14:17 03 Jul 20
Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.
Aidan Phillips
Aidan P.
10:49 03 Jan 20
Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗
Cheryl Ricketts
Cheryl R.
18:24 11 Dec 18
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Helen Russ
Helen R.
17:12 20 Dec 17
Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.
Helen Robertshaw
Helen R.
15:13 20 Oct 18
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Scotty Hearn
Scotty H.
20:27 07 Feb 20
Straight forward friendly service
Graham Fisher
Graham F.
22:05 22 Aug 19
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Claire Hart
Claire H.
17:56 05 Jun 20
Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.
Glo Brunn
Glo B.
10:01 13 Jul 19
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
Leslie Kenwood
Leslie K.
10:39 11 Nov 17
Another good visit to Tracks for another service on my faithful Splash ,always polite and well informed as to what's going on ,sorted an annoying rattle and coffee and biscuits while you wait and the car came back all washed and tidy ,many thanks
Roger Brooks
Roger B.
18:05 09 Oct 18
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
John Wingett
John W.
12:33 15 Jan 19
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
Natalie Leeson
Natalie L.
20:11 01 Jul 19
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Lynne Parker
Lynne P.
10:49 06 Mar 18
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
Alice Hodges
Alice H.
14:27 04 Oct 18
polite and reliable service,very professional sales service
Mike Glinn
Mike G.
20:20 16 Feb 19
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Ann Langabeer
Ann L.
19:32 24 Apr 18
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
Tim Bloxam
Tim B.
15:49 09 Sep 19
My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.
Shannon Cotter
Shannon C.
09:30 13 Apr 18
Brian Finnimore
Brian F.
10:52 24 Mar 20
Excellent and quick service every time
Sam Clayton
Sam C.
19:21 23 Apr 18
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
Caroline Dean
Caroline D.
17:36 16 Oct 19
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Maria Adams
Maria A.
13:56 09 Jan 19
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Julie Jennings
Julie J.
12:57 28 Sep 17
Well sad day for me giving up my swift today as can no longer manage the clutch due to my illness was sad when I walked in but came away happier as Graham found me another lovely little auto swift so I can keep driving the car the I love thanks tracks for your brilliant service once again you never fail to deliver �
Jodie Ovens
Jodie O.
09:22 28 Mar 17
Great service from the team here. Always so helpful and friendly! MOT very reasonable price and done promptly and was waiting less than an hour!
Jim Ashford
Jim A.
19:46 07 Nov 19
A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time
Evan Williams
Evan W.
04:01 26 Sep 18
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
Trevor Johnson
Trevor J.
10:17 04 Sep 20
Always an above and beyond service 11/10
Sally French
Sally F.
12:20 08 Feb 18
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
Pamela Collings
Pamela C.
13:34 25 May 18
Wonderful people and most helpful, help in more ways than one
Steph Thornewill
Steph T.
18:30 07 Nov 17
Always had fantastic service from Tracks Exeter. Had my service done yesterday, dealt with Anita. Lovely lady. All went smooth and no problems and my car looks nice and sparkly again! Thanks guys! ��
David Douae
David D.
16:06 13 Jan 17
David DouaeAbout 12 months ago I brought my 1st Suzuki swift and have not regretted it .Because Suzuki is'nt a big Japanpse name like Toyota or Nissan etc .But don't let that you stop from going to tracks .Because the service you get is great and also it a family business which was so important to me has there is'nt many family business around now a days I took my swift in for it service and its 2nd mot ,also because I took out a service plan the year before I never had to pay for the service or mot in one lump sum The service is great from all the staff and I wish them all the best for the future has a Suzuki dealer in Exeter and Tauton
Neil Davis
Neil D.
20:53 29 Oct 17
THE STAFF WERE VERY HELPFUL THE WORK CARRIED OUT WAS TO THE HIGHEST STANDARDLOVE MY JIMNYWOULD RECOMMEND TRACKS TO ALL MY FRIENDS
Melanie Mileham
Melanie M.
15:34 26 Sep 18
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Priscilla Fennessy
Priscilla F.
12:52 28 Nov 19
As usual a warm and professional welcome. I find Bill and Ryan a pleasure to interact with. The winter service check was painless and completed in time quoted. And the cherry on the top was a wash and vacuum. Keep it up would highly recommend you business.
Jacqueline Spearing
Jacqueline S.
19:38 16 Mar 18
The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!
Rosie Rebecca
Rosie R.
11:34 17 Dec 17
The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks
Janet Langdale
Janet L.
17:06 13 Apr 18
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
Pat Wright
Pat W.
12:01 18 Jan 19
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Sara Hurst
Sara H.
20:28 19 Dec 17
Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.
Gwenda Snow
Gwenda S.
09:59 05 Apr 18
Superb service friendly staff can not fault anything
Tanya Moore
Tanya M.
19:53 08 May 17
Jade Keiss
Jade K.
17:37 23 Dec 17
Ellen Driscoll
Ellen D.
12:36 05 Jan 19
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Bel Deering
Bel D.
19:55 06 Jan 20
Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!
Kieran Mark Harvey
Kieran Mark H.
18:03 13 Jun 18
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Lucien Caldwell
Lucien C.
08:45 02 Jun 20
Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.
Dave Rundle
Dave R.
09:53 16 Jun 20
After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!
Adrian Mockridge
Adrian M.
15:11 23 Feb 19
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Joan Wakeford
Joan W.
08:49 25 Jun 20
All the sales & servicing department are excellent
Jill Birt
Jill B.
16:07 16 Oct 20
Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.
Pam Goss
Pam G.
09:39 13 Apr 18
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Lorna Brice-Nye
Lorna B.
14:54 08 Aug 18
Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.
Wendy Turner
Wendy T.
23:59 08 Mar 18
TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you
Victoria Booty
Victoria B.
11:27 15 Feb 20
I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.
Harriet McAlonan
Harriet M.
18:13 15 Dec 17
Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.
Net-Net Requintina Palaran
Net-Net Requintina P.
13:52 07 Jan 19
Staff were very accommodating and friendly.. thank you jack
Katie Cobley
Katie C.
11:09 12 Jan 19
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Norman Atwell
Norman A.
13:39 25 Feb 20
Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.
Kirsty Morgan
Kirsty M.
16:52 08 Dec 16
Would highly recommend Tracks of Taunton! I picked up my swift sport yesterday and couldn't be happier with the service I received from Ryan! Nothing was too much trouble and he made it an enjoyable experience - it really was worth the 2 hour journey! I can not recommend them enough and they would definitely be my first choice of Suzuki garage in the future!!
Annie Pentelow
Annie P.
17:59 19 Oct 18
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
Susan Stevenson
Susan S.
14:45 10 Jan 19
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Sonia Williams
Sonia W.
15:01 22 Jul 19
Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.
Elaine Padbury
Elaine P.
10:12 31 Aug 19
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Alex Savory
Alex S.
15:55 08 Sep 16
Just picked up my new Vitara and I absolutely love it, This is the second Suzuki we have bought from Tracks in Exeter and the service was outstanding, they couldn't do enough for us, great Cars, great service and great value our sales man Graham was amazing I recommend them to everyone
Jean Thomas
Jean T.
22:27 21 Oct 19
Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.
Kay Riches
Kay R.
16:00 19 Mar 17
Would definitely recommend Tracks of Taunton for a friendly, stress free experience. A big thank you to Ryan for his help with our purchase of a Swift yesterday.
Sandy Simons
Sandy S.
05:21 27 Nov 17
It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..
Alison Smith
Alison S.
06:11 28 Oct 18
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Dawn Crellen
Dawn C.
02:39 10 May 18
Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .
Jane Walters
Jane W.
13:28 21 Nov 19
All staff professional and friendly. Keeping my car serviced and recent MOT
Christine Thoburn Koseoglu
Christine Thoburn K.
08:57 03 Apr 19
As always, efficient and friendly service at Tracks, Exeter.
Jean Quicke
Jean Q.
12:46 28 Mar 17
Can't fault the excellent service from Tracks.Nothing is too much trouble for any of the friendly staff. Thank you.
Rosie Gedye
Rosie G.
07:31 19 Oct 18
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Alan Staines
Alan S.
13:44 15 Sep 18
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Kate England
Kate E.
13:03 25 Jul 19
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
Tracy Austin
Tracy A.
16:39 20 Sep 19
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
Dave Rundle
Dave R.
17:14 04 Jun 20
Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!
Barbara Cantrell
Barbara C.
15:09 21 Feb 18
Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.
Barbara Jephcott
Barbara J.
09:13 02 Jan 20
Picked up by Gary from my home on New Year's Eve to view another Suzuki after a car crash. The car had been serviced and valeted. The customer service was excellent. Ryan went through all the details. He even pointed out a free service from Suzuki with support after an accident. I did not know about this.Ryan arranged for me to drive the car away that day, even had a test drive.I have also arranged to return there for the next service.What I liked about the staff was the friendly and laid back customer service, not like other car sales showrooms I have been to.Fabulous service!
Lisa Turner
Lisa T.
18:45 20 Sep 19
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
Angela Batstone
Angela B.
09:31 31 Aug 18
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Lucy Gillard
Lucy G.
10:23 11 Dec 17
Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)
Steve Partridge
Steve P.
09:10 20 May 19
Always friendly, good pricing.
Kelly Dowrick
Kelly D.
10:53 15 Feb 16
Absolutely fantastic customer service, I bought my car through jack who was extremely helpful. I would definitely recommend to anybody looking to buy a car that they buy a car from tracks. Lovely people and great cars :)
Angie WolfLady Fentiman
Angie WolfLady F.
21:53 12 Sep 18
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
Michael Smith
Michael S.
09:48 30 Jul 20
Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.
Helen Topp
Helen T.
08:01 01 Nov 20
Excellent customer service. Able to telephone them for advice and actually speak to an informed member of staff rather than a group call center providing limited help.
John Martin Davies
John Martin D.
15:06 19 Feb 19
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
Kathy Arnold
Kathy A.
09:57 05 Dec 17
Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.
David Tremain
David T.
13:29 15 Mar 20
My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.
Kim Maria
Kim M.
19:37 15 Dec 17
I bought my first Suzuki in May and love it. Tracks have been excellent.
Eric Tose
Eric T.
12:13 16 Dec 17
It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose
Fiona Spear
Fiona S.
20:47 15 Jan 19
the service is good very helpful staff
Chris Pink
Chris P.
15:31 20 Dec 19
Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble
Phyl Pengelly
Phyl P.
15:20 08 May 17
The customer service was excellent, we dealt with Graham Tooth, who was very professional and helpful,The car we purchase was a Ignis, we are very pleased with it,over the weekend we took it for a long drive and achieved 66.5 mpg which we were very pleased with. We would certainly recommend Tracks of Exeter to anyone.
John Salter
John S.
15:28 29 Apr 19
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Amy Coulter
Amy C.
20:58 15 Aug 20
Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.
Michael Walters
Michael W.
09:39 16 Aug 19
very friendly and efficient. it feels more like a family run business than a dealership.
Sheila Shepherd
Sheila S.
19:51 06 Jan 17
Tracks Suzuki has always been excellent whenever I've done business with them. The staff are always friendly, polite & professional (especially Graham Tooth).
Peter Cooke
Peter C.
11:00 16 Jun 18
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Irene Blacklaw Cockerill
Irene Blacklaw C.
08:40 11 Jan 20
Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.
Paul Timms
Paul T.
13:43 20 Dec 17
Bought my current car from tracks. Best car buying experience. A good honest dealer.
Will Pollard
Will P.
13:44 05 Apr 18
This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.
Jean Townsend
Jean T.
08:57 12 Feb 20
just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.
Emily Huish
Emily H.
09:04 03 Apr 19
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Jayden Neville-Moore
Jayden N.
21:10 29 Dec 19
Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.
Gabrielle Collison
Gabrielle C.
08:25 11 Nov 17
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
Andrew Thomas
Andrew T.
14:40 10 Dec 18
Good company and very helpful
Gillian Day
Gillian D.
12:01 02 Aug 20
Really smooth and friendly service
Nina Perram
Nina P.
12:45 23 Nov 19
Great service all ways willing to help
Pam Shaw
Pam S.
15:19 08 Jul 17
I have bought five cars from Tracks of Taunton....excellent dealership.
Michael Dearden
Michael D.
21:18 24 May 17
Just had my Vitara serviced at TRACKS and cannot fault anything. A very professional organisation! Thank you.
Frank Lomas
Frank L.
10:50 15 Mar 19
You could not better the service and the staff are helpful and very professional.
Allison Hurden
Allison H.
10:45 05 Oct 19
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
Pat Castle
Pat C.
08:40 15 Jul 20
We first visited Tracks Suzuki of Taunton last week, just looking, we liked what we saw, both the manager and Ryan were very friendly and welcoming. Ryan listened to what we wanted and soon offered us a test drive, we loved it.The service was fantastic, registering the vehicle arranging the tax etc. Very happy with the whole experience, big THANK YOU to Ryan
Ray Stapleforth
Ray S.
09:56 21 Dec 17
Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!
Gerry Bolt
Gerry B.
13:07 18 May 18
Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.
Gaynor Elizabeth
Gaynor E.
12:47 13 May 16
Bought a brand new Suzuki vitara the other day absolute dream of a car can't thank Alec Scott enough great sales guy and explained everything
Ricky Johns
Ricky J.
19:16 18 Aug 20
tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍
Tuckerman Moss
Tuckerman M.
10:00 02 Jun 18
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
Prue Rundle
Prue R.
09:56 03 Jul 20
Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!
Peter Edwards
Peter E.
11:28 20 Oct 18
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Chris Blamey
Chris B.
09:35 04 Jun 20