Suzuki Swace

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Meet Swace. The fully loaded self-charging hybrid with a simple interior design that focuses on spaciousness, comfort and high quality finishes.

Exterior

Dynamic & athletic exterior

Never choose between style and function again, with the Swace’s there’s no compromise. Designed with a low centre of gravity, it stands out with its flared wheel arches and powerful rearward flowing body lines that complement its premium estate body.

Fusing sporty styling with practical driving

A prominent low front bumper and sharp bi-beam LED headlamps coupled with an impressive honeycomb-patterned front grille and fog lamp garnish with a painted black finish further accentuate the Swace’s sporty feel.

Interior

Go with elegance

The Swace’s interior has been crafted with premium materials for a truly elegant experience. Contributing to the sense of openness inside the cabin is the wide, soft-padded instrument panel and understated chrome detailing that flow seamlessly into the door trim, creating a spacious, luxurious, and modern look and feel.

Room to manoeuvre

Thanks to a remote lever in the boot, a large extendable luggage area transforms from an ample 596-litre compartment to a generous 1,606-litres maximum capacity with the rear seats folded down. The reversible boot floor can be lowered to store taller objects and is also reversible with a resin surface ideal for stowing wet or dirty items.

Watch explainer video

Features

Sitting comfortably?

Enjoy spaciousness and comfort that wraps around you in the Swace. You’ve got total control of the cabin temperature with dual-zone automatic air conditioning, which even comes with S-FLOW to detect where passengers are to adjust airflow, so everyone is happy. For additional comfort, the Swace also features a heated steering wheel and front seats with driver’s lumbar support.

Better connected

The Swace is packed full of advanced tech to help you stay connected. The 8″ infotainment system lets you link your smartphone using Apple CarPlay & Android Auto and use your favourite apps while on the move. Thanks to the Qi wireless charging pad*, you can keep your smartphone charged throughout your journey.

*SZ5 models only.

Performance

Smooth operator

The Swace is expertly designed for responsive, smooth acceleration while maintaining excellent fuel economy and low CO2 emissions. With three driving modes – NORMAL, ECO and SPORT – the choice is yours on how you want to drive, but whichever you choose, you’re in for a comfortable drive without compromise. Company car drivers will also be glad to know they’ll be in a favourable low Benefit-in-Kind tax band too, thanks to its impressive fuel economy of 64.2mpg and low CO2 emissions of just 99g/km.

Hybrid for life

An electric motor is paired with a 1.8-litre petrol engine for optimum performance and efficiency, while a lightweight and efficient CVT automatic gearbox comes as standard, so your ride stays smooth and enjoyable through each gear. In EV mode, the Swace is driven solely using the electric motor with power supplied from the self-charging battery. This mode can be used for short distances without having to worry about noise or emissions – perfect for residential areas in the early hours or late at night.

Safety

You’re in safe hands

With advanced safety features to intelligently monitor your surroundings and reduce the likelihood of collisions, or simplify parking and help you stay in your lane when driving, the Swace comes packed with the latest tech to keep you safe and sound.

Simple-Intelligent Parking Assist (S-IPA)

When reversing into a parking space, parallel parking, or departing from a parallel parking space, S-IPA* assists the driver by providing audio and visual guidance while automatically operating the steering wheel to support the driver. The system uses ultrasonic wave sensors and allows accurate parking even in narrow spaces.

*SZ5 models only.

Reverse parking support

Once you have chosen a parking space to reverse into and moved the Swace into position, simply turn on S-IPA, remove your foot from the brake pedal and follow the voiced instructions to stop and shift gears as the function automatically parks the vehicle.

Parallel parking support

Activate S-IPA while near a parking space to parrallel park, or while in the P position to depart from a parallel parking space, then follow a few simple steps and the system will steer for you.

Pre-collision system

When moving, two sensors – a monocular camera and a laser sensor – determine if there is a risk of collision with a forward vehicle or pedestrian. Upon detecting a potential collision, the Swace will either alert the driver with an audible and visual warning; deploy brake assist to increase braking force if the risk is high; or apply strong automatic braking if the risk increases.

Lane tracing assist

If unintentional lane departure is likely, the system partially assists steering operation to keep the Swace in the centre of the lane. It includes lane departure alert, steering assist, vehicle sway warning and lane centring features.

Road sign assist

A monocular camera monitors the road for traffic signs and when it detects signs such as speed limits or no overtaking zones, it displays the sign on the multi-information display to alert the driver.

Dynamic radar cruise control

With a vehicle in front, the system uses radar technology to automatically maintain vehicle-to-vehicle distance in line with the setting selected. It is also designed to stop the Swace when the preceding vehicle comes to a stop, then follows it when it starts moving again while maintaining ample distance behind.

Automatic high-beam

The system automatically switches the headlights between high and low beams depending on the presence of other vehicles and the lighting environment.

Rear cross traffic alert

The Swace uses two rear-mounted side radar sensors to alert the driver of approaching vehicles on either side of the car. If an oncoming vehicle is detected, the driver is alerted by an audible and visual warning on the multi-information display.

Gallery & Walkaround

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Pricing

Model Transmission Insurance Price
1.8 Full Hybrid Motion CVT Automatic TBC £29,599
1.8 Full Hybrid Ultra CVT Automatic TBC £31,399

Metallic & Mica paint £500. Pearlescent paint £900.

Equipment 

Motion

As standard with Motion trim:

  • E-Call
  • ABS with EBD and Brake Assist function
  • Hill hold control
  • Driver & front passenger airbags
  • Front passenger airbag deactivation system
  • Side airbags
  • Curtain Airbags
  • Driver knee airbag
  • Front: 3-point ELR seatbelts with pretensioner, force limiter and shoulder height adjuster
  • Rear: 3-point ELR seatbelts with pretensioner and force limiter (side x2), 3-point ELR seatbelt (centre
  • ISOFIX child seat anchorages x 2
  • Child seat tether anchorages x 3
  • Childproof rear door locks
  • Tyre pressure monitoring system
  • High mounted stop lamp
  • Emergency Stop Signal
  • PCS (Pre-Collision System)
  • Automatic High Beam
  • RSA (Road Sign Assist)
  • Dynamic radar cruise control with full-speed range
  • Lane departure alert function
  • Steering assist function
  • Vehicle sway warning function
  • Lane centering function
  • VSC (Vehicle Stability Control)
  • Emergency tyre puncture repair kit (no spare tyre)
  • Emergency Driving Stop System

Ultra

In addition to Motion trim:

  • Blind Spot Monitor
  • Rear cross traffic alert
  • Safe Exit Assist

As standard with all models:

  • Immobiliser
  • Security alarm
  • Remote central door locking
  • Speed linked door locks
  • Deadlocks
  • Freewheeling key cylinders
  • Locking wheel nuts

Motion

As standard with Motion trim:

  • Push engine start system
  • Rear parking camera
  • Lights-on reminder
  • Front & rear seatbelt reminder
  • Speed limiter
  • 3-spoke leather covered steering wheel
  • Telescopic adjustable steering wheel
  • Tilt-adjustable steering wheel
  • Heated steering wheel
  • 7-inch colour LCD info display
  • Clock
  • ECO Accelerator Guidance
  • Eco Score
  • Energy monitor
  • Trip information
  • Driving mode switch
  • Electric front windows
  • Electric rear windows
  • Front map light
  • Rear cabin light (3-position)
  • Luggage area lamp
  • Front sun visors with vanity mirrors
  • Front vanity mirrors illumination
  • Front assist grips x2
  • Rear assist grips x 2
  • Rear coat hooks x2
  • 12V accessory socket (console box)
  • 12V accessory socket (front console)
  • 12V accessory socket (luggage area)
  • Console box with armrest (resin)
  • Rear centre armrest – fabric
  • Centre console tray
  • Passenger side seat back pocket
  • Driver side seat back pocket
  • Front seats power adjustable lumbar support
  • Electric parking brake
  • Fabric seat upholstery
  • Tailgate opener – electromagnetic type and inside remote control button
  • Tailgate opener – wireless remote control

Ultra

In addition to Motion trim:

  • Smart door lock system
  • Front & rear parking distance sensors
  • Simple-Intelligent Parking Assist (S-IPA)
  • Cup holder lights
  • Front and rear door lights
  • Front console tray light
  • Console box with armrest (leather with stitch)
  • Rear centre armrest – PVC with stitch
  • Centre console tray with wireless charger

Motion

As standard with Motion trim:

  • Dual-zone automatic air conditioning with S-FLOW mode
  • Heated driver’s and front passenger’s seats
  • Heater
  • Rear heater duct
  • PTC (Positive temperature coefficient) heater
  • Rear ventilation
  • Pollen filter
  • Parabola LED projector headlamps (low & high beam)
  • Guide me home light
  • Manual Headlamp levelling
  • Daytime running lights – LED
  • LED position lamps with DRL
  • Front fog lamps
  • Rear fog lamps
  • LED rear combination lamps
  • Automatic headlamps
  • Front wiper, 2 speeds (low, high) with adjustable intermittent + washer
  • Rear wiper, 1 speed with intermittent + washer
  • Automatic wiper
  • Electrically adjustable door mirrors
  • Heated door mirrors
  • Electrically folding door mirrors with built-in turn signal lamp
  • Anti-glare rear view mirror (automatic dimming)
  • Rear window demister

Ultra

In addition to Motion trim:

  • BI-LED projector headlamps (low & high beam)

As standard with all models:

  • 2 x cup holders (front)
  • 2 x cup holders (rear centre armrest)
  • 2 x front door and 2 x rear door bottle holders
  • Glove box
  • Rear seat with 60:40 split folding
  • Luggage area cover
  • Luggage separator (net)
  • Luggage area net hook x4

As standard with all models:

  • DAB digital radio
  • 8″ touchscreen
  • Bluetooth integrated into audio unit
  • Type C USB port
  • Smartphone link with wireless Apple CarPlay and wired Android Auto
  • Front & rear speakers
  • Front tweeters
  • Speed-sensing volume control
  • Steering wheel mounted audio controls

Motion

As standard with Motion trim:

  • 16″ alloy wheels (polished finish)
  • Roof rails – silver
  • Rear upper spoiler
  • Black front grille
  • Body colour exterior door handles
  • Body colour exterior door mirrors
  • Green tinted windows
  • Rear Privacy Glass
  • Satin chrome instrument panel ornament
  • Satin chrome & piano black instrument panel centre ornament
  • Soft pad instrument panel
  • Shark fin antenna
  • Leather covered shift knob
  • Felt material door trim insert with noise vibration reduction
  • Chrome door trim ornament
  • Satin Chrome inside door handles
  • Felt material front and rear door trim with noise vibration reduction
  • Fabric door armrest

Ultra

In addition to Motion trim:

  • Synthetic leather door armrest

Colours

Superior White

Non-Metallic

Platinum White

Pearlescent Paint + £900

Precious Silver

Pearlescent Paint + £900

Dark Blue

Mica Paint + £600

Black

Mica Paint + £600

Oxide Bronze

Metallic Paint + £600

Phantom Brown

Metallic Paint + £600

Running Costs & Servicing

Running costs

VED (road tax) 12 months
Year 1 £125
Year 2 £140

Fuel economy

Drive cycle CVT (mpg)
Low (city) 72.1
Medium (town) 80.7
High (rural) 72.4
Extra high (motorway) 51.1
Combined (average) 64.2
CO2 emissions (g/km) 99
Total monthly fuel cost £71

Servicing

We recommend servicing once a year or every 12,500 miles (whichever comes first). You can save money on servicing costs with a Tracks Service Plan, a flexible and convenient way of affording quality vehicle maintenance by spreading the cost into interest-free monthly payments, avoiding inconvenient lump sum bills. Plus, you’ll enjoy lots of benefits and perks, click here to find out more.

Duration Monthly price
3 year + 1 MOT £26
4 year + 2 MOTs £27

Year 1 rate is linked to CO2 emissions (the lower your vehicle’s emissions the less you have to pay) and fuel type. All fuel economy and emissions figures are from the WLTP laboratory test and specific to this car. These provide a realistic and reliable indication of what’s achievable, in ideal conditions. However, as no test can fully reflect real-world driving conditions and behaviour, there will always be some differences. Estimated monthly fuel cost is based on an average of 10,000 miles per year. Calculation uses the WLTP combined fuel consumption figure and fuel costs of petrol £1.20/litre (at April 2020).

New Car Benefits

7 Year Warranty

Every new Suzuki comes with a 3 year or 60,000 mile warranty, whichever comes first. Continue to service with us after 3 years and we’ll extend your warranty up until your car turns 7 years or reaches 100,000 miles – for free!

AA Roadside Assistance

All new Suzuki’s are supplied with 1 year’s AA cover, including home start, recovery and roadside assistance whether in the UK or Europe, so you can drive your new car with confidence at home and abroad.

14-Day Return Guarantee 

We’re confident you’ll love your new Suzuki, but if you decide it doesn’t quite fit your needs, simply return it within 14 days for your moneyback.

Hybrid as Standard

All our new cars feature self-charging hybrid technology as standard, giving you greater fuel economy and lower CO2 emissions – all without compromising how you drive.
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Customer Reviews

4.9
Based on 365 reviews
See all reviewsWrite a review
5.0
Based on 373 reviews
See all reviewsWrite a review
Simon W.
Recently had to move our service plan to Tracks of Exeter. As usual the team here are excellent; personable, professional, engaging and efficient.They even managed to sort a problem out on the car as parts were in-stock and work was done within an hour of being called to say it was necessary.Well done to you all. We will continue to use you even though the dealership in our area has moved.
Anne Elizabeth S.
Had a problem from the DVLA after trading in my Mum's car at Tracks Suzuki. Spoke to Will in Exeter this afternoon after getting the letter today. He has already sorted it out, the same afternoon. Impressive service. It is not that problems arise; it is how they are sorted out. I look forward to dealing with Tracks Suzuki Exeter in the future, after Tracks Suzuki Taunton closed down in Blagdon Hill recently. Thank you Will. Much appreciated.
John P.
Took my car to Tracks suzuki in Exeter yesterday, service was excellent. Literally couldn't be more happy. Keep up the great work.
Helen C.
Excellent service as always. Staff helpful and courteous. Car service and MOT done very efficiently and the car returned to us beautifully clean and vacuumed. Thank you Anita for squeezing the service in at short notice, definite gold star for you. All the staff are exemplary, thank you.
Nigel F.
My wife bought a second hand Suzuki Swift from Tracks. They were amazing, they serviced it, MOT'd it and delivered it to us in Dorset (for a very reasonable price) as my wife couldn't drive it that far due to a bad hand. Will couldn't do enough for us and even put a full years Suzuki Warranty on it, as he realised we wouldn't want to return to Tracks in Eceter if there wzs a problem..great garage great service. Make tracks to Tracks for a Suzuki.
Angela R.
The service you get is excellent . Lovely people on reception .Anita is a treasurer always a smile and nothing to much trouble .We have been coming to tracks buying our cars for many years wouldn't go anywhere else .Thank you Tracks
Robert J.
Easy to book, ready and waiting for our arrival and then had the car turned around and ready by the agreed time. Kept me informed of progress and confirmed I was happy to proceed. Always helpful, knowledgeable and professional. Very happy to recommend the Tracks team.
Martin & Sheila F.
MOT, service and minor damage repair to my carTracks Suzuki Exeter were most efficient in reminding me of the service interval and MOT and booking me a convenient service date.The courtesy car was clean and ready for useI was impressed that I was emailed the results of the service inspection before I collected the car - so no surprises.The car was washed and valeted to a nigh standardThe whole process was most efficient - overall a very good experience - a shame that invoices in these days of rapid inflation have to be so high !
Albert B.
very helpful and quick a good service thank you
Greg B.
Took my Grand Vitara in for the replacement of 3 engine pulleys. After speaking to the parts department booking was easy and trouble free. The job was done in under 2 hours and I was on my way. My car was even valeted inside for my return.Great service! Well done Tracks Exeter.
Andrew M.
Always a friendly welcome and everything so professional and well organised. Always a delight to go there.
Jenna M.
Pleased with the service on my little blue! Friendly staff as always - a pleasure to deal with.
Jacqui W.
as always excellent customer service and friendly staff. 100% recommend. ps The car is great too
Amy R.
Just bought my Swift from Tracks and everyone I spoke to were amazing! I would definitely recommend; thank you to Jack who helped with my first query and to Jon for helping me with my chosen car. Everything was simple and done in a few days. Thank you!
P. C.
My wife and I have leased a Vitarra since mid December 2021. It is a great car to drive and Jack the salesman is a credit to the company. He was very patient and helpful with us old, doddery, pensioners. I wish Suzuki did more advertising to support the dealership. Not posy hi-tech adverts like certain car manufacturers but ads that sell the practical benefits of their vehicles. Tracks is an EXCELLENT company to deal with. I feel so strong about that that I do not believe I will ever go elsewhere for a vehicle as long as the high standards continue.
Fiona B.
Excellent customer service and aftercare. I bought my car from them 3 years ago and it goes back every year for a service and MOT. Such a friendly and helpful team. I could not be happier with the service I receive.
Jan B.
Bought my car from them last year , excellent service , took it in yesterday for MOT and service and greeted with lovely lady , all documents ready to sign , keys to courtesy car there ready , she came out and explained few things and off I went . Returned to collect my car later , same lovely lady there and all paperwork there to collect . Thank you Tracks Exeter
Sam C.
Sadly it’s sometimes difficult to find loyal, honest, and caring people to look after your car - however, I am so pleased that I chose Tracks Suzuki.Whilst looking for my next car, I found it difficult narrowing down my options. With that being said, I was recommended Tracks by a family member, who was proud to have had nearly 3 Swift’s in the last 15 years! I was so glad I listened to their recommendation as Tracks couldn’t do enough to meet my requirements and I am very confident that I’d buy my next car from them too!TracksCare is a great service/care plan for my Swift - it’s affordable, the service is great, it covers a lifetime warranty on your vehicle, and you can’t get much better than that. Free labour, discounted parts, and a complimentary coffee and valet too! (Made me feel better when I had to drop my car off first thing on an early morning!) 😉The team are great and are always happy to help - they’re very accommodating and deal with you in a very professional and friendly approach. I would love to name a few people in particular but I wouldn’t want to be unfair to the rest of the team and therefore I think my appreciation must go towards the whole of Tracks itself, as I’m yet to come across a single person who doesn’t carry that great work ethic. I purchased my Swift from Taunton and now go to the Exeter dealership due to it being more local and both places are equally as great to work with.Thank you Tracks!
Jane R.
Staff are always very helpful and pleasant. Was advised how long the service would take and it was accurate. Car was returned having been cleaned inside and out. As always a very good experience. I have been using Tracks Suzuki Exeter for about 11 years and would not want to go anywhere else as I have always received excellent service and advice whether I am buying a new car or a second hand car.
Chris M.
Have never gone any where else for my new cars or servicing and never will. Steve and Aaron were top notch as always and even got talked in to a service plan by Aaron 👍.
Helen W.
Friendly fantastic service.
Christine L.
tracks taunton very friendly staff easy to book appointment to have car fixed kept updated
Patricia A.
They are professional and Anita Hill is absolutely lovely and very friendly nothing is to much trouble for her.
Ray L.
Outstanding service with superb attention by Jack Gardner....We now have 3 Suzukis from you and the service is brilliant....
Caroline S.
very pleasant helpful and quick.
Sue G.
Lovely people to deal especially Anita on Service and Jack in sales in Exeter
Phil W.
Just had my regular service at tracks Exeter, and they were, as always, excellent!I wish other car dealerships were as good as Exeter tracks!😊
Becky D.
I want to say what an amazing and brilliant customer service that tracks Suzuki offer as I've never been dealt with such dignity and and politeness. Will who is the motability customer service goes out of his way to make sure that your visit is such a amazing and relaxing as soon as you walk in the door and the same with all the other members of the team. I would like to recommend them wholeheartedly and also they also go out the way to help members of your family as well. So if are looking for customer satisfaction Tracks Suzuki is amazing for it so please keep.them.in mind when looking for your next car.Becky Downie Motability Customer
Claire H.
As always, Tracks Exeter provided a brilliant service, with extremely professional, efficient and friendly staff. Thank you
Lucas Y.
Service was quick, front team very polite and helpful. Overall a very pleasant experience there. Would recommend them indeed.
Samantha C.
super pleased with our new purchase although not a Suzuki after care package and service plan are very good.Jack was super helpful, answered all our questions, didn't make us feel rushed or under pressure to buy even when his next clients had arrived.he even delivered the car to us when it was ready on his way home.Would definitely recommend these guys especially Jack 🚗 and would buy from here again 👍🏼
Jackie B.
Excellent service. I arrived very early for a booked annual service, due to the holiday traffic on the A30, and they done the service straight away.
Joan G.
Had our annual service and MOT for our Suzuki at Tracks, Exeter. Great service and an unplanned brake pad change accommodated in a timely fashion. We had the usual personal welcome. After 20 or 21 years with them we almost feel they are part of the family. It has always been a pleasure dealing with them for new and secondhand car purchases and subsequent maintenance. It is a service that is worth a lot.
Steve H.
I took my vitara to Taunton for a 2-month check. Received excellent service from the service department and was treated as a person not a number, it is good to see old-fashioned customer service. Keep up the good work, you deserve to do well.
Thomas S.
good service and very nice staff
Jonathan B.
Love the personal service at Tracks it’s like good old fashioned customer service which is craved and often never delivered! Doesn’t matter whether it’s sales, servicing or parts the service is great! There is no hard sell with the sales team which is much appreciated! Now on car 2 from tracks and can’t see me going very far when I want car 3!! Special thanks again to Mel! Great to buy from you again! Thank you!
Anna C.
Good service department, friendly and efficient .
Valerie W.
Great Customer Service go beyond any expections. Seven years of professionalism WELL DONE. Thank you Barry (Robinson)
Col R.
Extremely pleasant and helpful staff. Above and beyond
Steve H.
Great customer service from a very efficient hard working team
Jeff N.
Great team so professional ,you can trust them to do what's best for you and your car ,what more could you ask for
Caroline R.
Great customer service, polite , friendly and efficient. Highly recommend.
Brian S.
Friendly but professional Service Adviser and all work carried out to Suzuki standards. I had the use of a courtesy car but after chatting to my Service Adviser he told me of a nice walk nearby where I could walk along by the Exeter Canal, this turned out to be very nice. My car was washed and hoovered out before it was handed back, so what else can I say apart from hopefully by the time that next year's service comes around the Double Locks Pub will be open and I can sit and enjoy a nice coffee by the Canal.
Steve G.
Top service and m o t as usual highly rate this company
Carol Ann B.
MOT & Service department do excellent work. All departments always provide excellent customer focussed services, and always helpful.
Angela S.
Excellent customer care very helpful staff. Nothing is to much trouble very. Friendly. mot and servicing excellent they even clean your car fantastic. Thank you tracks of Exeter
Hazel P.
Very efficient and pleasant staff
Lenny W.
Everything,nothing is to much trouble
Betty W.
They give a first class service and are always obliging and helpful especially in these difficult times.
Ian M.
excellent service (as usual), good social distancing measure and friendly service 5*
Maria C.
Yes a lovely clean covid safe area to wait.Always happy to help.
Angela C.
Always very helpful. Great service every visit
Lenny W.
They can’t do enough for you, and are always wanting to make things work
Peter M.
An excellent reception, actual service and final presentation of my vehicle after tretment. David Upton is one of the best Customer focussed people working at Tracks. Nothing is too much trouble. He should be the employee of the year every year. I have been dealing with him for the last 10 years and he excels every time.Peter Millett,Dawlish
Marilyn B.
Good customer service they help wherever they can.
Sharon W.
Excellent customer service. Never pushy when enquiring about new car or additions.
Lubomir D.
Excellent customer care, very good COVID secure measures
Neil P.
I have a service plan with Tracks Suzuki. Service and MOT couldn't be easier. Arrive, drop the key off, have a coffee, go for a walk for an hour and it's all ready to me to drive home. Service reception run through what has been done and what is due next service. Couldn't be simpler. Very pleased with the service.
Helen T.
Excellent customer service. Able to telephone them for advice and actually speak to an informed member of staff rather than a group call center providing limited help.
Paula M.
I always get a friendly and helpful reception either on the phone or in person and Bill is always cheerful and welcoming.. I visited with a view to upgrading my Suzuki Swift and -even though I decided to keep my present model - I was treated with courtesy and given honest information from the Salesman (Ryan) who was not pushy and most informative. He helped me to decide my best course of action and answered any questions I had and I left being a very satisfied customer.
Kevin L.
Well looked after good communication very polite
William H.
Excellent friendly service
Jill B.
Everyone makes you welcome and nothing is too much for them excellent staff and client relationships.
Sheila S.
My Ignis service & MOT on Tuesday was a good experience. Everything on time, courtesy car provided and a car wash. Thank you to all concerned, from the helpful and pleasant reception to the technician/mechanic.Chris Shaw.
Trevor J.
Always an above and beyond service 11/10
John W.
Family firm with integrity and respect for customers. Efficient, well informed staff who get to the bottom of what you need and sort out the best options.
Matthew D.
Such a breath of fresh air - It is so nice when you come across a car showroom / dealership that is so different to the normal high-pressure sales. I p/x my car for a used Vitara and the service I got was friendly, trustworthy and outstanding. Will was able to sort everything out for me and was even able to get my car delivered. The car arrived in excellent t condition. In about 3 years from now I plan on purchasing a brand new Suzuki and although the Exeter branch is by no means my local dealer, I will have no problems travelling over 100 miles to give my custom to Tracks. From the service I have received so far, they come highly recommended.
Ricky J.
tracks at exeter , absolutely first class. bought several cars from here never had an issue with the cars or the service. maintenance costs are surprisingly good for a dealership and the whole team are professional and efficient. the service department are very helpful, the sales team are spot on, the engineers do a great job too, the manager is very polite, down to earth and always helpful. cant fault this dealership at all . always proactive at working with you and neither the sales team or service team try to rip you off like many others. its an all round great experience to deal with everyone there. keep up the good work guys 👍
Anneka AJ C.
The whole experience from start to finish was outstanding. Very friendly when booking the appointment. Ryan was amazing, answered all our questions and very friendly. It felt he genuinely wanted to get to know myself and my husband. Nothing was too much trouble for any of the staff.I would genuinely recommend family and friends to view a car with Tracks as the staff are wonderful.I’ve had my car for a couple of weeks now, and I’m really happy with it. Thank you Ryan and the Tracks team at Taunton. 😁
Amy J.
Everyone is always super friendly & polite. They make you feel very welcome & break things down easily for me as I have no car knowledge whatsoever. Ryan is fantastic and helped me get set up with my latest car and he did so whilst bearing in mind my financial costs etc. Mark is always brilliant & very clearly looks after his team.
Michael E.
Good customer service and above all friendly people unlike some showrooms that I have visited in the past
ClareandSimon M.
A big thank you to Ryan and the team @ Blagdon Hill, Taunton for making our purchase and handover of our new SX4 SZ5 last week run so smoothly - we are loving it 😀👍
Brian H.
Just had my first annual service for my Suzuki Baleno carried out by Tracks of Exeter, excellent all round service. 👍👍👌👌
Sandy P.
We have just had the first MOT on our Suzuki Vitara Sport along with some recall work.Service was exemplary as usual. We were given a courtesy car and our car was ready and valeted on our return. The staff are always helpful and happy and we are never made to feel a bother.We would highly recommend Tracks of Taunton.
Michael S.
Service at Tracks Suzuki yesterday.Service top class as always staff very helpful especially at this difficult time.
Luke A.
Tracks Suzuki of Taunton were incredibly helpful and polite. I took my car for a full service and Peter greeted me on arrival and went through the details of the service. The whole process from start to finish was smooth professional, I will happily go back in the future.
LouiseandRobert M.
Very friendly and very professional. I was there yesterday for a service and it was very nice to have a clean hoovered car returned to me. Excellent service.
Wendy A.
Tracks in Exeter is a great garage. I bought my car from there a couple of years ago and would definitely go back when I change it. I just wanted to feedback that following my service the car had to go back up to have the air con serviced. They offered to collect the car and a lad called Ross collected it and brought it back. He is a credit to the company, lovely friendly manner and I hope he does well with his apprenticeship. People make such a difference which was the same when I bought the car from Will. Great staff 👍👍👍May 22Had my car serviced yesterday & as already great friendly service. Highly recommend Tracks & I love my Suzuki Swift Sport 😀😀
Salvador C.
Exelent Service! friendly and efficient
Pat C.
We first visited Tracks Suzuki of Taunton last week, just looking, we liked what we saw, both the manager and Ryan were very friendly and welcoming. Ryan listened to what we wanted and soon offered us a test drive, we loved it.The service was fantastic, registering the vehicle arranging the tax etc. Very happy with the whole experience, big THANK YOU to Ryan
Gill C.
My husband took my car into tracks Suzuki and he said he was very impressed with the service. The staff were very accommodating and polite and helpful, they also offered him a replacement car until the car had its service, where on they phoned to say it had a wash and was ready for collection. Well done Tracks
Sophie O.
Tracks of Taunton are so helpful. Ryan was welcoming and informative from the start and helped from start to finish with any queries of my recent purchase. Highly recommend them.Thank you Ryan.
Prue R.
Ok, so here's why I bought a Suzuki in the first place..... having tried various other car show rooms on Marsh Barton, the guys at Suzuki where not only more friendly but seemed genuinely interested in what I was looking for, and were able to give really in-depth details and insights on all their models.I was never made to feel rushed or a that I was being a nuisance when I kept asking questions, even when I asked them on the phone after looking in the showroom to start with.Fast track now to 2 years later... the team remain the same, no moving on to pastures new, they say they are very happy to be where they are....how unusual is that for a car showroom?!It is therefore, a fantastic experience to be looked after by primarily Jack, who has now dealt with 2 purchases from myself, most recently in March this year, and has also, due to the quality of service and cars, dealt with a purchase from my husband in late June, also Harry and Will are fantastic too, and always make us very welcome! Even the'higher' management are great...! Also the team on the reception/service desk are lovely and cannot do enough to make you welcome.I have just had my first 2 mth service for my latest car .. another little Ignis (love it!!!) and yet again nothing is too much trouble.The whole team have become friends and I personally will be buying Suzuki from Tracks at Exeter, for years to come. I am pretty certain my husband feels the same way!Wishing them all the very best for their continued success, they are Brilliant!
Hannah S.
Ryan is an excellent sales person, always very helpful and informative and I like that there is no pushy sales techniques. Their level of service all round is first class, nothing is too much trouble. I look forward to many more years using them for my motoring needs.
Joan W.
All the sales & servicing department are excellent
Megan W.
We are so happy with our Vitara. Great customer service and always a warm, friendly welcome on arrival. A special thank you to Ryan for all his hard work and allowing us our car the exact way we wanted it, from the outside look, to the interior.
Jacqueline M.
Best customer service I have ever had
Dave R.
After visiting Track's to test drive a car (Vitara SZ5 Auto) I was interested in they were unable to source the spec I wanted it was suggested that I might like to look at the S-Cross SZ5. We returned last Thursday and took one for a drive and both loved it, so much so I bought the car! We returned yesterday to collect my shiny new S-Cross (in black). I have always put a high premium on customer service and the service my wife has received (now on her 2nd Ignis) was instrumental in me deciding to investigate buying my first Suzuki. I have to say the level of service I/we have received from this dealership is second to none! Over many years of buying cars only one other dealership has come close to the service provided by Track's! Many thanks to all the guys at Track's Exeter for all your help and patience!
John S.
The sales and after sales service has been excellent.
Claire H.
Great service. Welcoming, Friendly staff. We’ll set up for Covid precautions.
Dave R.
Visited Tracks today to explore the possibility of changing my car. My wife has had a very good experience here as did I today.Very friendly knowledgeable staff who are happy to give you their time and attention.I will be happy if it is possible to buy my next car from them!
Chris B.
fast efficient service and all done in a environment that is difficult at the moment . Well done all of the staff at Tracks
Lucien C.
Excellent customer service, just dropped off my car for it's service and MOT and felt very safe. The measures you have put in place for Covid-19 are very reassuring.
Jo R.
Car MOT and service yesterday. Relieved to experience showroom and staff well equipped and protected under new regulations. Brilliant customer service as always. Big thank you to Tracks Exeter - see you next year!
Paul H.
I have my car serviced that's 2-weeks ago very good very good job
Zannah M.
I always get service with a smile and they will always do all they can to help/advise with anything. Nothing is ever too much for the team! Thanks guys!
Brian F.
Excellent and quick service every time
David T.
My wife's Swift was serviced and MOT'd on 14th March 2020.Tracks made it the usual simple and pain free experience with their professional approach and quality of work carried out.Many thanks to all the staff and see you next year.
Helen B.
Tracks are brilliant - we have two Suzuki cars and have had great service from Tracks. They have just fitted two new tyres at a very reasonable price to my Swift, and cleaned and hoovered it for me too. Great! Many thanks.
Alan T.
Once again my Vitara MOT was due so down to Tracks in Marsh Barton and yet again was greeted like an old friend by the lovely Anita. This time I opted to wait and soon was comfortable with coffee and a magazine in the pleasant waiting area which was bathed in warm sunshine and I am embarrassed to say that the next thing I knew was a chuckling Service Manager waking me up as the car was ready. Pleasant staff. Pleasant waiting area, what more does a customer want, !!
Paula H.
Ryan was absolutely superb. very friendly chatty informative. made our time there very easy. great coffee. well recommend Suzuki to friends and family . 10/10 .😀
Norman A.
Just had our 2 month check-up from new, excellent service, removed glass coating and replaced with different product on all windows. much clearer now. 10/10 for service.
Sharon O.
Recently broke down and had my car towed into Tracks. David informed me that it wouldn't be dealt with until Wednesday (car was taken in on Sunday) but my car was ready Tuesday afternoon. Needed a new battery. It also came back polished with my clock set to the right time. Great service from Tracks. Would definitely recommend.
Sharon M.
Courteous, professional, welcoming and efficient. I am a busy nurse and really appreciate a company that does what it says. My recent service was straightforward and I even had time to revise in comfort with plenty to drink whilst waiting.Love the atmosphere here and the banter, thank you.
Victoria B.
I've been a customer here for well over 10 years and it's the outstanding customer service that keeps me coming back. The team are genuine, friendly, professional and always incredibly helpful. There's a real 'family feel' to Tracks. I wouldn't take my vehicle for servicing anywhere else.
Leah O.
I wanted to book my car in for a service on a day where there were no loan cars available. I called up to ask if I could leave my car overnight so as not to have to hang around Marsh Barton for hours with my new baby and they said this was fine. 5 mins later Anita called me back to offer to pick up and return my car for me as she lived close by. This really was going above and beyond and saved me a lot of time and effort. Great customer service!
Jean T.
just purchased a car from Tracks with wonderful helpful service from Mel and the team. We test drove three vehicles and could have tried more if requested. Very supportive help. Would recommend to anyone.
Jennifer P.
Excellent service over the last 27 years, wouldn’t go anywhere else.
Scotty H.
Straight forward friendly service
Vassilis S.
Great service from Ryan, really helped with all small details of a used car purchase, making the process a very smooth experience for me.
David L.
On time, efficient service, cheerful staff & a courtesy car-what more do you want?
Mike G.
Had a slight rubbing noise from my front brake on my other half’s 65 reg Swift with 18,000 miles on the clock. Phoned Anita at Tracks Exeter and she got me booked in very quickly. Took it in and they checked it over, sorted the problem, washed the exterior and vacuumed the interior. All done in 40 minutes and when I asked how much the bill was they said no charge.I have a Hyundai and their dealers are not a patch on Tracks, they are without doubt the best car dealer we have ever dealt with.
Kath B.
I bought my Vitara over the phone last year. 😱 First time ever, and needed a car QUICKLY! 4 days later, and Tracks delivered an immaculate motor to my doorstep, after I placed my trust in them to do so. I've just taken the car back for its 1st service, and couldn't have been more pleased. Efficient, professional, reliable, courteous service. Thank you Tracks. From a delighted customer. Well worth the journey from North Cornwall.
Jenny G.
Would recommend Tracks Suzuki as the staff are always friendly, helpful and nothing is too much trouble.
Cameron C.
Very pleased with the purchase of my new Liberty walk Jimmy .Would like to say a thankyou to Mel Manan for setting up the deal and making it all happen the way I asked for. Great work by Tracks staff all round 🤗
James F.
I have been a customer of Tracks for many years and have bought several new cars from them. I have always found them extremely helpful and price competitive. Having just had my car serviced and Mot nothing has changed. If anything the knowledge by staff, their enthusiasm for their work and willingness leaves me feeling good and a need to keep using them - long may it continue. Special mention for their Service Manager and Reception Manager.
Rachel P.
Can't recommend Tracks at Taunton highly enough. All the staff are warm and friendly with Ryan and Mark in particular being extremely helpful and knowledgeable. Really like the relaxed yet professional atmosphere. LOVE the new Vitara!! Many thanks.
ChrisnJohn M.
All the staff greeted us when we got there, were very helpful. Highly recommended.
Irene Blacklaw C.
Many thanks to Mel for helping us do a very quick purchase of a lovely little 2nd hand Jimny for our daughter to use at uni! Delivering it for her too ! Thanks again & we will certainly use Tracks again.
Bel D.
Had a great experience buying a second hand car from Tracks. Ryan was extremely helpful and made the whole process quick & easy and with no pressure or stress. And the car is great too!
Aidan P.
Recently bought a brand new 69 plate Suzuki swift amazing service from Ryan at the Taunton Suzuki garage , so in love with my new car Thankyou😄🚗
Jayden N.
Highly recommend this Garage, really good service and easy to deal with. Ryan talked me through all my options and made everything clear to understand, I am a mobility scheme user and he made the process very simple.I'm super happy with my Suzuki Vitara, it suits all my needs.
Chris P.
Virtually every aspect of their service is outstanding. My IGNIS has just had its Winter Check-Up; I was greeted like an old friend, I mentioned a few points to the service manager, all were investigsted and solved promptly. Anita, the charming lady who runs the service desk, was her usual outstanding self, cheerful, smiling and very communicative - nothing is ever too much trouble
Hayley P.
Just purchased our 3rd Suzuki from Tracks of Taunton .Great sales service from Ryan King 10/10 from us ! Purchase and collection was all done very professionally and smoothly and I'm very happy with my new Swift Attitude ! Thank you very much 😁
Liz D.
Excellent personal service. They arrange all the services etc. Highly recommend them.
Glynis H.
This year was the first time I have taken advantage of the free winter check offered by Tracks in Exeter. They confirmed all was okay which I expected. What I didn't expect was the wash and vacuum!Whilst I was waiting, a car in the showroom caught my eye, and I asked a few questions, which were answered, but there was no hard sell to pressurise me into making a decision.I appreciate the knowledge friendliness and attentiveness of the staff, who explain what's wrong or needs doing in terms as simple as you need them to be.
Dennis L.
Nice to be offered a free winter check for our car as part of the service plan.I do like to be greeted by people who are happy to see you and make you feel that you are not an inconvenience to them.The car was checked over, cleaned and back on the road very quickly.This was my first contact Tracks Taunton service department since purchasing our car andwould not hesitate in recommending them for their service
Kelly B.
Well what can I say about the Tracks Suzuki team at Exeter, my car needed some work doing on the interior and was due in just as we went into lockdown, Dave was straight on the phone I’m really sorry but we are going to have to postpone the work but will be in contact as soon as we can as Dave worked late into the night to inform customers of the lockdown. A few weeks later After a long night shift I received a call from Dave saying I could take my car in and a curtesy car was available as not knowing how long it would take, next day I take my car to Exeter and found all the precautions where in place for me to visit the Tracks Suzuki show rooms. Dave was there with his big welcoming smile. Here’s your curtesy car and well call you and let you know when ready. I went to pick up my car the next day. Its so nice to have a team of people that appreciate that after a 12 or 24.5 hour shift and I’m a key worker in the social health care sector and know that I’ve been working hard through this pandemic of COVID19. That they are always there to help you and support you with the little things.Dave, Anettia, Jack and the team thank you with all my heart for your kindness and support.
Bev C.
Just had a winter check, free, because I have a service payment plan. Very pleased, they even cleaned the car inside and out.
Priscilla F.
As usual a warm and professional welcome. I find Bill and Ryan a pleasure to interact with. The winter service check was painless and completed in time quoted. And the cherry on the top was a wash and vacuum. Keep it up would highly recommend you business.
Nina P.
Great service all ways willing to help
Jane W.
All staff professional and friendly. Keeping my car serviced and recent MOT
Sara S.
Great customer service and very friendly assistants. cleaned the car after a service well pleased.
Jim A.
A great bunch of people, all very friendly and helpful, also a fabulous new coffee machine to help past the time
Amanda B.
I have visited Blagdon Hill Tracks since purchasing my Suzuki Baleno just over 3 years ago. All members of staff are incredibly helpful and I decided to purchase their service plan as I was impressed with the genuine level of care & support they provide. They also have a comfortable place to sit and enjoy a complimentary coffee/ cup of tea if waiting. Highly recommended in all respects.
Geoff P.
The service and customer care at Tracks is first class and I would recommend them to anyone
Jean T.
Nice area to sit and wait for your car during service. coffee provided, comfortable seating. your comfort is obviously important. staff are always very helpful and considerate, far more do than other garages.
Caroline D.
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Julie L.
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
Robert F.
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
Tim D.
My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much
Allison H.
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
Diana B.
Very friendly and efficient staff
Julie C.
I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!
Lisa T.
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
Tracy A.
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
Diane L.
Very friendly and helpful staff always get that personal touch would highly recommend.
Marlene H.
Always helpful and do anything to make my driving experience better
Ruby H.
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
Tim B.
My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.
Ann W.
As always efficient , polite and helpful. First class service.
Carlos R.
Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.
Elaine P.
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Tom F.
Bought my car from here back in November and just had it's first service with them as well. 100% the best customer service possible at all times.
Graham F.
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Christine M.
Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class
Alex M.
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
Michael W.
very friendly and efficient. it feels more like a family run business than a dealership.
Susan R.
Staff at Taunton so helpful other garages should take a leaf out of their book nothing ever too much trouble
Graham C.
Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too
Jane S.
Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.
Julia D.
Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.Thank you to Tracks of Taunton for carrying out my service. Really nice and friendly people and a very efficient service given the current pandemic affecting everything and everyone.
Amanda M.
Excellent service. Thank you 😘
Judy B.
Friendly, helpful and informative staff, both in sales and the technical department
Kate E.
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
Martine G.
they are very helpful and friendly.
Sonia W.
Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.
Bev T.
Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman
Graham S.
Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience
Glo B.
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
Jamie S.
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Veronica R.
Out of all my years of motoring, it is only in the last 3 years of using Tracks Exeter that I have enjoyed the best customer experience in terms of both sales and servicing. They are well run, knowledgeable, professional, efficient, friendly (especially Anita Hill and David Upton) , and fully deserve their award as the UK’s number one Suzuki dealer. I wouldn’t go anywhere else for my motors now - highly recommended!!
John C.
Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!
Natalie L.
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Richard C.
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
Linda S.
As usual excellent Customer Service from all staff
John P.
Great garage, great staff,great customer service. Brilliant.
Alex S.
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Suzanne E.
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Mike S.
nice fast service as always
Caz M.
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Ashley S.
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Steve P.
Always friendly, good pricing.
Terry W.
Great customer service right from booking car in for service through to collecting car at the time specified.
Rachel L.
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Beatrice W.
Very pleased with the service and staff were very efficient with my car thank you
Stuart S.
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
Andrew P.
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
Nikki Jayne M.
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Shirley O.
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Ralph B.
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Emily H.
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn K.
As always, efficient and friendly service at Tracks, Exeter.
Patricia S.
We took our Jimny for an MOT yesterday and were met with the usual helpful and courteous service that we always receive at Tracks. We would highly recommend them, lovely people.
Wayne S.
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
Robert C.
Can't sing my praises enough of all the Staff, very helpful, courteous and cheerful and they did a good job as well!!
Frank L.
You could not better the service and the staff are helpful and very professional.
Angie O.
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
peter B.
Had the MOTed on the 5th Feb 2019, as always the customer service was excellent - the MOT was completed very quickly and efficiently. Would recommend using this garage. We are thinking of buying another S - Cross from Tracks.
Sarah C.
Great service as always. Thank you 😀
Lesley L.
Service,polite staff & people you feel able to trust.
Andrew H.
The car was ready as promised. Everyone we asked for was completed correctly. The service was very good and a pleasant experience when purchasing a car. Knowledgeable and not pushy. Thank you
Adrian M.
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Dot G.
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Graham T.
Polite and informative staff. An excellent experience.
John Martin D.
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
Mike G.
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Janie B.
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
Glenda M.
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Tina P.
they are honest and realistic not like Bristol street motors
Deborah M.
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Martin M.
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell S.
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
Angie R.
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
John M.
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Heather L.
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Shirley M.
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
Pat W.
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Fiona S.
the service is good very helpful staff
John W.
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
Katie C.
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Carol H.
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Susan S.
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Maria A.
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina P.
Staff were very accommodating and friendly.. thank you jack
Stephen Spot W.
Very good service help full staff..
Cheryl R.
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Steve W.
very helpful when ever I need it
Georgina S.
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Christine L.
Staff are always excellent and nothing is too much trouble, great service as always.
Liam S.
Great service. Good customer care!
Alfred Cyril A.
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
Neville C.
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Sarah B.
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
John L.
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
William John H.
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
Alison S.
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Jackie L.
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Frances P.
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
Helen R.
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Peter E.
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Annie P.
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
Rosie G.
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Vida B.
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Stella M.
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
Roger B.
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Amy B.
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Viv B.
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Heather C.
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
Alice H.
polite and reliable service,very professional sales service
Marion B.
Helpful, polite and accommodating...from sales to aftersales...very professional....
Kelli Alexandra W.
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Melanie M.
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Evan W.
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
John W.
1st class service alround
Shelley H.
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee B.
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Alan S.
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Emma D.
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Angie WolfLady F.
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
Suzanne G.
They are such a good team alway very helpful Andy as always did a good job 10/10
Diana F.
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Craig H.
Great service and excellent prices!
Angela B.
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Rob J.
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
Lucy S.
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane D.
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Wendy C.
Good customer service, friendly and knowledgable
Theresa G.
Excellent service, car was collected from and returned to my home beautifully valleted.
Pip J.
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Shirley L.
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
Natalie Wickenden P.
Great service as usual. Kept informed and end up with a clean car to boot!
Peter C.
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Kieran Mark H.
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Su L.
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Jayne F.
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Tuckerman M.
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
Marina B.
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Pamela C.
Wonderful people and most helpful, help in more ways than one
Penny W.
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
Lin D.
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Gerry B.
Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.
Terry S.
I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.
Dawn C.
Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .
Zoe H.
Excellant service, couldn't be more helpful many thanks Zoë
Patrick M.
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
Steve C.
friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)
Justin L.
Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations
Maria R.
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Pat M.
Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.
Ann L.
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
Sam C.
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
Sue S.
My father has recently bought a vitara from Jack. The service was excellent, the trade in price for the old car was very competitive. I would highly recommend the garage and the car lots of extras even in the basic model
Teresa Lock - M.
Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks
Janet L.
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
Pam G.
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Shannon C.
Will P.
This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.
Gwenda S.
Superb service friendly staff can not fault anything
Colette C.
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Jeannette L.
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Carol B.
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Stella L.
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
Sheila H.
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
Jacqueline S.
The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!
Tina H.
As always excellent service can not be faulted !!!! Thank you .
Lisa Hoskin Was W.
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Kirk J S.
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Wendy T.
TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you
Lynne P.
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
Amanda C.
So impressed. The service I received was excellent and I love the fact my car was sparkly clean when I picked it up.
David G.
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
Angela S.
Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.
Barbara C.
Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.
Beverley K.
Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .
Sally W.
Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.
Sally F.
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
Frederick David V.