Suzuki tops What Car? 2023 reliability survey
June 22, 2023Suzuki has topped the 2023 What Car? Reliability Survey following feedback from 25,000 readers who reported on their ownership of cars aged between six and 20 years.
Owners were asked if their vehicle had suffered any faults in the past two years, how long the repairs took and how much they cost, with the overall score expressed as a percentage.
Of the 30 brands and 400 models measured, Suzuki achieved the highest brand rating, at 94.7%, bolstered by the Vitara (2015-present) which scored 99.3% and ranked the second most reliable car in the small SUV category with only six per cent of owners reporting any faults with their cars. Most importantly, all cars could still be driven and were repaired on the same day.
The Swift (2010-2017) followed close behind at 98.1% with What Car? consumer editor Claire Evans commented: “It’s got a lot going for it, including great driving manners, a reasonable amount of space and a high rating for safety. Like other Suzuki models, it’s also bullet proof, even as it ages. Only six per cent of the Swifts in our survey developed a fault, and the battery was the only component affected. All cars could still be driven, half were fixed in less than a day, and no repair bills exceeded £100”.
Japanese brands occupied six of the top 10 most reliable brand positions, while at the other end of the scale, Citroën and Land Rover received the lowest scores, of 60.3% and 61.3% respectively.
